Job Overview:
We are seeking a highly organized and customer-focused individual to join our team as a Front Desk Agent. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Handle guest requests and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Perform administrative tasks such as data entry, order entry, and calendar management
- Collaborate with other office staff to ensure smooth operations
Skills:
- Strong clerical skills with attention to detail
- Proficient in calendar management and office software applications
- Excellent customer service skills with a friendly and professional demeanor
- Strong phone etiquette and communication skills
- Ability to handle multiple tasks simultaneously in a fast-paced environment
- Accurate data entry skills with high typing speed
If you are looking for an opportunity to contribute to a positive guest experience while utilizing your organizational and customer service skills, we invite you to apply for the position of Front Desk Agent.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person