Receptionist

About Us: At Grand Traverse Ophthalmology Clinic, we don't just see patients; we illuminate their path to clearer vision! With a team of dedicated professionals, cutting-edge technology, and a passion for eye health, we're committed to providing exceptional care with kindness and dignity.

Position Overview: We're seeking a vibrant individual to join our team as the Check-in/Check-out Specialist. As the first point of contact for our patients, you'll set the tone for their journey toward better vision by ensuring a seamless check-in process and bidding them farewell with a smile after their visit.

Key Responsibilities:

• Welcome patients with warmth and enthusiasm as they arrive at the clinic, making them feel like they're stepping into a haven of optical enlightenment.
• Master the art of multitasking by efficiently managing check-in procedures, including verifying patient information, collecting necessary forms, and scheduling appointments with finesse.
• Provide reassurance and support to nervous patients, soothing their pre-appointment jitters with your comforting demeanor and expert communication skills.
• Act as a beacon of knowledge by answering inquiries regarding clinic services, appointment details, and general eye health information, leaving patients feeling enlightened and empowered.
• Collaborate closely with our team of eye care specialists to ensure a smooth transition between check-in and clinical procedures, maintaining a harmonious flow throughout the clinic.
• Bid fond farewells to patients as they depart, sending them off with a sparkle in their eyes and a reminder of their next appointment, leaving them eagerly anticipating their next visit.

Qualifications:

• A radiant personality paired with a genuine passion for providing exceptional patient service.
• Exceptional communication skills, both verbal and written, with the ability to connect effortlessly with patients from all walks of life.
• A knack for organization and attention to detail, ensuring accuracy in patient records and scheduling.
• Prior experience in a customer service or healthcare setting is a plus, but a positive attitude and willingness to learn are equally valued.
• An affinity for all things eye-related is desirable, but not required – we'll provide the training to transform you into an eye aficionado!

Perks & Benefits:

• A supportive and collaborative work environment where your talents are valued and your potential is nurtured.
• Competitive compensation package, including health benefits and generous vacation time to recharge and refocus.
• The chance to be part of a team that's truly making a difference in the lives of our patients, helping them see the world in a whole new light.

If you're ready to embark on a journey where every day brings new opportunities to brighten someone's day and illuminate their path to better vision, we want to hear from you! Apply now to become part of our professional team and be a guiding light for our patients on their quest for clarity.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Uniform allowance
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Ophthalmology
• Plastic Surgery
• Surgery

Schedule:

• 5x8
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Required)

Work Location: In person