Receptionist

Position Summary

In this role, you will be the first point of contact for our visitors and will play a critical role in maintaining a positive and welcoming office environment. Each that includes: Greet guests at the front door and answer questions; Supply information regarding the organization; Provides administrative assistance with a variety of clerical activities and related tasks, specifically for the HR department.

Primary Responsibilities

• Greets and welcomes guests as soon as they arrive at the office
• Directs visitors to the appropriate person or department
• Distributes in-bound faxes to appropriate person
• Maintains and distributes office supplies
• Data entry and review, (i.e. reviews monthly benefit insurance invoices for accuracy and reports any discrepancies to HR Generalist or Manager)
• Assists as needed with onboarding preparations (may include file prep and confirmation calls)
• Assist with various projects in the HR Department
• Performs other administrative support tasks as assigned

Qualifications

Below are necessary skills, knowledge and abilities required for achieving performance expectations related to this position. Reasonable accommodations will be made to permit individuals with disabilities to perform the necessary functions.

Education/Experience

• Minimum of High School diploma or equivalent required
• Customer service experience preferred

Language, Communication, and Interpersonal Skills

• Verbal and written communication skills
• Interpersonal problem-solving and decision-making skills
• Accurately direct questions to the appropriate person

Mathematical Skills and Reasoning Ability

• Critical thinking skills
• Troubleshooting skills

Computer Knowledge and Technical Skills

• Working knowledge of Microsoft office, with ability to learn new software that is specific to the company and/or position

Driving Requirements

• N/A

Physical Demands

• Required to sit and move throughout the building during the workday
• Lift and/or carry (up to 50#) sporadically
• Kneel, bend, balance, squat, twist, push, and pull
• Walk up/down stairs throughout the work day
• Talk, listen, read documents, and use of computers

Work Environment

• Requires ability to adapt to constant change
• Requires routine use of office equipment (computers, phones, fax/copiers)
• Expected to maintain a high level of safety awareness and strict confidentiality in all situations

Complexity of Duties

• Must have ability to work independently and work with various customers.
• Possess strong attention to detail; professional demeanor and projection of appropriate professional image; and excellent customer service skills.
• Must be assertive, motivated, flexible, and reliable.

Schedule and Travel Requirements

• No travel is required
• General schedule is 8am-4pm, approximately 3 days per week (Up to 25 hours per week)