Receptionist

Job Summary
Responsible for overall front office functions and support the FBH Program to service families. Works closely with the social work teams to ensure continuity of processes for clients.

About Abbott House
Abbott House is an innovative community-based organization that helps children, families, adults and people with intellectual and developmental disabilities with complex needs build lasting foundations for a promising future. We operate programs in the New York Metropolitan area and Hudson Valley.

Key Responsibilities

• Front desk/reception point of contact to answer/screen and direct all incoming telephone calls.
• Greet all visitors, ensure that visitors/clients sign visitor’s log and announce them to appropriate party.
• Create uniform case record for all new Intakes and create CIN letters for foster parents.
• Responsible for forwarding authorized vouchers to vendors for children’s clothing and maintaining the records.
• Responsible for the replenishment of the Metro Cards, maintain log and distribute Metro Cards.
• Distribute facsimiles to ensure that time sensitive documents reach the appropriate party.
• Obtain birth certificates and social security cards as and where necessary.
• Assist with mail semi-annual Family Planning and Mentoring letters to foster parents and the child/ren.
• Sign for and distribute incoming mail and packages and process outgoing US mail.
• Monitor office machines to ensure that they are operational, reporting all outages.
• Maintain vehicle logs and vehicle credit cards for reporting and vehicle availability.
• Maintain archive record retention for processing records to retention center as well as maintain in-house records for 1 year for closed cased.
• Maintain driver schedule and assist in arranging pickup of children as needed. · Maintain adequate office supplies.
• Maintain front desk/reception to ensure area is clear of clutter and debris.
• Assist with transmittal PHR via LTS as needed.
• Assist with ACD application processing as needed.
• Assist with special rate packets as needed.
• Other tasks as necessary.

About You

You are the ideal candidate if you are enjoy working in the social services field while empowering underserved communities. Being compassionate, reliable, self-motivated, and a team player are critical attributes to be successful in this role.

• High School Diploma or Equivalent required BA preferred.
• Good verbal and written communication skills.
• Ability to be a team player and flexible to change
• Can work independently.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Ability to Relocate:

• Bronx, NY: Relocate before starting work (Required)

Work Location: In person