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Form of workReceptionist
We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
*Located at Recovery Works - Morgan, in IU Morgan Hospital*
As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.
Responsibilities:
Requirements
Preferred
Benefits:
Join our team. Join our mission.
We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.
*Located at Recovery Works - Morgan, in IU Morgan Hospital*
As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.
Responsibilities:
- Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries.
- Responsible for cash collection and daily balancing.
- Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
- Responsible for daily phone coverage functions
- Comply with all policies and applicable procedures.
- Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
- Coordinate appointments for patients.
- Communicate all relevant information to supervisory team regarding patients and the facility.
- Manage accounts receivable/accounts payable/ deposits.
- Maintain safe and clean reception area by complying with policies, procedures, and regulations.
- Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
- Attend team meetings and complete all training courses timely as required.
- Other duties as assigned
Requirements
- HS diploma/ GED or verifiable work experience in lieu of education
- One (1) year of experience in an office setting; experience in the medical field a plus
- Must possess a current and valid driver's license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required
Preferred
- Associate's degree
- One (1) year experience working in substance use and/or mental health field.
Benefits:
- 18 days PTO (Paid Time Off)
- 401k with company match
- Company sponsored ongoing training and certification opportunities.
- Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
- Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
- Discounted tuition and scholarships through Capella University.
Join our team. Join our mission.
