JOB TITLE
Receptionist
PROGRAM
Early Head Start
WORK SCHEDULE
Fully Time Position, Five days per week, 40 hours per week, 12 months a year
LOCATION
Houston or Humble, TX
REPORTS TO
Center Manager
SALARY
JOB TYPE
Non-Exempt
GENERAL JOB DESCRIPTION
Responsible for handling front office reception and administration duties, including greeting families, providing orientation/information, data entry, answering phones, handling center inquiries, sorting, and distribution of mail, supplies, and materials.
ABOUT YOU
The ideal candidate for our program is:
- A self-motivated and dedicated person who is excited and passionate about helping infants, toddlers, and families grow in development and in education.
- You are a personable, energetic, and empathetic leader who can manage multiple staff, managers, and multiple projects in a prioritized manner to meet the goals and objectives of our internal Urban Strategies goals and within compliance of all current Head Start Performance Standards.
WHAT YOU’LL BE DOING
Answer telephone calls and route calls to specific people.- Greet families and visitors and make sure they are comfortable while they wait.
- Provide program orientation and/or information as requested or appropriate.
- Direct the visitor to the employee or call the employee to announce the visitor.
- Ensure that safety measures are taken with every visitor.
- Receive and distribute mail and packages.
- Ensure the reception area is well presented.
- Perform basic bookkeeping, filing, and clerical duties.
- Manage the maintenance and care of office equipment.
- Attending all Professional Development training required by the program.
- Completes other related activities and duties as assigned.
PHYSICAL DEMANDS:
Ability to see at normal distance, hear normal conversations and sounds and use hands and fingers to fill out required forms. Ability to lift infants and toddlers weighing up to forty (40) pounds, twenty (20) pounds overhead and forty (40) pounds from waist to shoulder; occasional lifting of fifty (50) pounds is required and must be able to push/pull up to fifty pounds horizontally. Ability to sit on the floor, bend at the waist, kneel and/or stoop 75% of the time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as long as the staff disability does not create an undue risk of injury to any enrolled children in the classroom.
MINIMUM EXPERIENCE and/or REQUIREMENTS TO BE CONSIDERED
High School Diploma or GED.- Minimum one-year experience or the equivalent.
- Basic computer skills and knowledge ofMS Office 365.
- Bilingual (English/Spanish).
- Must have a Valid Driver’s License, Personal Vehicle and Liability Insurance required.
ORGANIZATIONAL INFORMATION
ABOUT US
Urban Strategies was founded by a Hispanic woman in 2003. We exist to equip, resource, and connect faith- and community-based organizations so that all children and families can reach their full potential. We work with Latino-focused faith- and community-based organizations to serve and engage the whole family.
COMPANY CULTURE
Our work is driven by our three core values:
- Authentic Relationships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and worth.
- Servant Leadership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and communities.
- Intentional Compassion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full potential.
BENEFITS
Remote work for eligible positions.- Medical, dental is paid 95% by company, 5% by employee (individual or family) eligible first day of hire.
- Vision is covered 100% (individual or family) eligible first day of hire.
- 401K matched contributions up to 4%
- Employee Assistance Program
- Vacation time is generous but varies depending on program and position.*
- 9 Sick Days and 11 Holidays*
- Every teammate gets long and short-term disability free.
- Positions that require laptops, the company provides one.
- Positions that require cellphone, company issues one.
PERKS
Meaningful employee engagement programs.- Education discounts (BA-PhD) with a variety of education partners.
OTHER
All employees must pass a mandatory criminal background check and a bilingual language test for positions that require them.- Employment is conditional pending satisfactory results of all required tests and background checks.
- Periodic physical examinations and TB clearances will be required, if hired.
- Some positions governed by Service Contract Act guidelines.
- It is understood and agreed that, where a position is funded by a third-party grant, pay and other terms and conditions may be determined by the granting agency. To the extent practical and possible. grant-funded employees will normally be given notice of termination effective the date the grant expires. When the application has been made for continued grant funding, the employee will be advised. Extensions of hire may be made in expectation of grant funding but may be rescinded if the granting agency withdraws.
In keeping with its equal employment opportunity legal requirements, Urban Strategies will not discriminate against any person in employment because of legally protected classifications such as race, color, national origin or sex. Urban Strategies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, national origin, age, sexual orientation, disability, or other legally protected classifications under applicable federal, state and local legal protections. This policy applies to all terminations and conditions of employment, including hiring, placement, promotions, terminations, layoffs, leaves of absences, compensation, and training. Please note that Urban Strategies in order to fulfill its mission is legally allowed to make decisions in its employment practices based on its distributed employee manual. All employee positions are critical to the fulfillment of this mission. Consequently, Urban Strategies expects all employees to live out the standards as set forth in the Employee Handbook and otherwise as interpreted by the Urban Strategies leadership. Among other things, this means that Urban Strategies may take employment-related action against an employee based on his or her noncompliance with the policies, procedures, and practices of Urban Strategies, including employment termination.