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Supervises and supports an administrative support team and distribution associates. Supports regional LPPs with administrative and SAP systems expertise. Oversees regional freight tendering for carriers. Evaluates transportation and distribution networks to maximize delivery efficiency. Oversees distributions shifts including the receiving, storing, packing, and shipping of merchandise or materials. Work with RDC management to ensure all Safety training, documentation, and postings are completed and maintained. Ensures all incidents and publications are communicated and posted appropriately. Resolves problems such as damaged goods or shipping errors. Responsible for customer service in operational issues. Supports order management, records management, and developing budgets. Maintain SOX key warehouse controls with direction from RDC and financial management. Facilitates the generation of reports, maintenance logs, and assist with maintaining metrics. Responsible for training, developing, mentoring and managing the performance of the distribution center's employees.
WHAT DRIVES SUCCESS:
- Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
- Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
- Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.
WHAT WE ARE LOOKING FOR:
- Requires a high school diploma or an equivalent combination of education and experience.
- A bachelor's degree or equivalent combination of education and experience is preferred.
- Requires at least 8 years related experience.Thorough knowledge of shipping and receiving procedures including handling exceptions. Valid driver’s license with good driving record may be required. Able to motivate and manage a team. Knows the principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knows industry and regulatory trends. Requires excellent negotiation skills. Excellent ability to plan and implement complex order delivery requirements. Requires good verbal and written communication skills. Must have computer literacy in Microsoft Office, including Excel, Word and PowerPoint. Requires some experience with general office applications such as FAX and EDI. Expert user of SAP for distribution operations.
WE VALUE DIVERSITY
WHAT WE OFFER:
- Competitive base salary
- Excellent medical plans designed to support healthy lifestyles
- Mental and financial health programs
- Outstanding 401k with company matching
- Employee stock purchase program
- Community involvement opportunities
- Robust employee assistance program
- And much, much more!