General Description
Performs complex (journey level) volunteer services work. Work involves planning, organizing, promoting and managing local and/or regional volunteer services programs for Rainbow Rooms. Manages local and/or regional Rainbow Rooms including identifying resources, tracking inventory in and out, and communicating with program and community boards about needs. Conducts a community relations program through media outlets and personal speaking engagements. Prepares educational and training materials and programs. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Processes staff requests for donated items, funds, and services. Manages and maintains local and/or regional Rainbow Rooms including identifying resources, tracking inventory in and out, and communicating with DFPS program and community boards about needs. Coordinates and assists with the pick-up and transportation of donations, sometimes in large quantities. Employee may be required to drive large rental vehicles such as minivans. Ensures that contributions and donations are acknowledged in a proper manner. (30%)
Plans, organizes and serves as the lead contact for regional volunteer programs for Rainbow Rooms. Matches clients’ needs with volunteers’ skills. Manages DFPS volunteer opportunities in on-line volunteer management platform. Monitors volunteers’ performance and effectiveness. Processes volunteer applications and background checks. (25%)
Conducts a community relations program through media outlets and personal speaking engagements. Prepares the presentation of educational and training materials and programs (15%)
May provide guidance to the community, volunteers and agency staff on Rainbow Room policies and procedures. (15%)
Support local community boards with awareness. (10%)
Prepares monthly and annual reports. (5%)
Performs related work as assigned.
Knowledge of community organizations and administration.
Skilled in public speaking.
Skilled in dealing with the general public both virtually and in person.
Skilled in establishing and maintaining effective working relationships with the public and community organizations.
Skilled in the use of a computer and applicable software such as Microsoft suite.
Ability to develop, coordinate, and promote volunteer programs.
Ability to develop training.
Ability to identify resources conducive to volunteer programs.
Ability to explain policies and procedures.
Ability to communicate effectively in writing and verbally
Ability to manage time effectively.
Experience in volunteer services work preferred. Graduation from an accredited four-year college or university preferred.
There are no direct military occupation(s) that relate to the responsibilities, and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply if they meet the qualifications for this position.
As a state agency, DFPS is required Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.