Address
Form of workUnder the general direction of the Operations Manager the incumbent provides immediate supervision to technical and related Imaging personnel. The Technical Supervisor assists and oversees plans and development activities of the Imaging department to assure optimum patient care and quality control. Under the general guidance of the Operations Manager and Technical Manager is expected to function with initiative and independent judgment in his / her sphere of responsibilities. Participates in the development, interpretation, and application of service policy, budget, and long range plans. Candidate has complete and thorough working knowledge of all functions of the Imaging department. The position encompasses supervision of Radiologic Technologist I / II, Radiology Services Representatives and transportation personnel. Collaborates with CT, Ultrasound and MRI personnel; in the efficient transportation and clerical support of their off shift needs. Specialized experience that is directly related to this position includes: knowledge ofDirect Radiography (DR), and Picture Archiving and Communications Systems (PACS); assist with the support of an active Radiologic Technology clinical site and full supervisory responsibility for a small staff of radiology service representative and teleradiology staff members.
- Provides immediate supervision to all radiology personnel assigned in ED White 1Emergency Imaging
- Ensures quality and quantity of work done by unit members; prepares daily work assignments.Reassigns personnel as required
- Responsible for communicating and implementingnew changes and training ofothers in policy and procedural changes
- Assures proper completion of records by technologist for billing and dictating purposes and oversees shift workflow
- Communicates and coordinates with supervisor/resource tech of previous and next shift regarding equipment problems, waiting patients and other like information.May need to contact service personnel for equipment repairs
- Ensures proper stock of all supplies, including film printer, linens and contents of emergency code carts while on duty
- Functions as a liaison between physicians and support staff, explaining Department procedures, resolving problems and coordinating activities which affect patient care
- Ensures all information regarding procedural or operational changes in the Unit is communicated to appropriate Department and Hospital personnel
- Completes annual performance evaluations
- Ensures staff is trained appropriately and tracks progress of competence based training and continuing education documentation
- Works closely with the Radiology Image Service Center and acts as liaison for and supervises teleradiology personnel.
- Prepares shift report for senior management on all aspects of Unit operations as appropriate or as requested, documenting any issues that arise
- Performs quality assurance audits by documenting data and working with technologist and radiologist to maintain excellent image quality
- Performs image QA in accordance with department procedure
- Troubleshoot any equipment malfunctions and notify vendor service personnel of equipment failure.
- Ensure that all Unit, Department, Hospital and JC guidelines are met, as well as, keep staff up to date on any changes in compliance
- Performs the duties of a radiologic technologist as needed
- Work with managers of other modalities to make process improvements that streamline interdepartmental workflow
- Coordinates and monitors patient flow to expedite imaging examinations to ensure efficient work flow
- Recommends policy and procedural changes; communicates, implements, interprets and enforces approved imaging policies
- Maintains imaging quality control
- Inspects imaging equipment for safety issues
- Reviews images for technical quality
- Inspects imaging areas to ensure adherence to infection control regulations
- Ensures adequate levels of supplies
- Organizes and maintains staffing schedules
- Associate's Degree required in addition to a satisfactory completion of an AMA approved radiography training program
- Must be certified by the ARRT and must possess a valid license to practice as a radiologic technologist in the state of Massachusetts.
- CPR certification
- Should possess 3 - 5 year of related experience
- Demonstrated strong leadership and interpersonal skills required
- Excellent written and oral communication skills as well as excellent computer skills
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
