Quality Project Specialist

Company Overview

Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com.

Summary Description

The Quality Project Specialist is responsible for outlining quality improvement projects, monitoring project progress, and scheduling follow-up meetings with key stakeholders to ensure projects are completed timely. The Project Specialist works closely with the Director, Quality Operations to develop practice improvement strategies and implement action plans. The Quality Project Specialist will work with the team to develop performance improvement projects and ensure accurate tracking and coordination of the team’s efforts. The Program Specialist assists in preparing key quality documents, presentation materials, creating project schedules, recording meeting decisions, preparing progress reports and ensuring team members meet deadlines.

Essential Functions

• Effectively assist with management of quality improvement projects from inception through on-going project monitoring.
• Coordinate meetings with key stakeholders to monitor project progress, obtain deliverables, anticipate possible risks and escalate as needed.
• Maintain accurate and current documentation of all active quality improvement projects, documents, meetings, and decisions.
• Participate in all cross-departmental workgroups or committees as needed for project completion.
• Coordinate and participate in development and production of associated quality improvement content.
• Performs other responsibilities as assigned by the department.

Required Qualifications

Education/Experience:

• Degree in Project Management, Communication or Marketing.
• Minimum 1 year experience overseeing multiple projects.

Required Skills:

• Strong knowledge in Microsoft Office applications - Word, Excel, Access, PowerPoint and other web-based applications
• Personal management skills — Plan and manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.

Additional Required Skills:

• Teamwork — ability to work well with one or more groups.
• Interpersonal effectiveness — Relate to co-workers and build relationships with others in the organization.
• Strong work values — Dependability, honesty, and a positive attitude.

Technical Skills:

• Required intermediate Microsoft Excel.
• Required intermediate Microsoft Word.
• Required intermediate Microsoft Outlook.
• Required intermediate Microsoft PowerPoint.
• Required Intermediate Microsoft Project or similar project tool.