Quality Manager

The Compliance/ Quality Manager shall ensure that the following compliance activities are implemented by appropriate personnel. This position shall also ensure that workers follow compliance policies and procedures within their assigned area/region.

Major Responsibilities/Activities:

• Will function as the responsible Level 3 for the lab.
• Manage and administer compliance programs and provide operational oversight associated with compliance policies and

procedures.

• Enforce Compliance department policies and procedures and promote a positive quality and safety culture.
• Review contracts for compliance related requirements.
• Initiate, document, and implement the corrective action program, including root cause analysis and evaluation of the

effectiveness of the preventive actions.

• Assist in the internal auditing process.
• Host external regulatory, customer and accreditation audits.
• Report periodic assessments (scorecards) to divisional and regional management.
• Provide, and document training for compliance and technical related activities.
• Document and disposition non-conformances.
• Manage compliance related information, data, and the associate records.
• Submit customer contact information for customer surveys, investigate and document customer complaints.
• Participate in investigations of ethical and technical deviations.

Minimum Requirements:

• Quality related experience with a strong exposure to NDT, Aerospace Prime Contractors and NADCAP
  • Strong skills in Microsoft Office suite, especially Word, Excel, and Power Point.
  • Have ability to write and speak English.
  • Pass a pre-employment drug screen and background check.
  • Collaborate as part of a cohesive team, as well as the ability to work independently with minimal supervision.
  • Flexibility regarding scheduling (open to working nights or days for auditing).
  • Excellent written and verbal communication skills.
  • Must adhere to all Mistras Compliance, Human Resources Employee Manual and Code of Conduct Requirements.

Fulltime positions with competitive wages and benefits that include health, dental, vision

and 401(k).

 Salary Range: 90K – 130K  

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every MISTRAS employee plays a part in our Company’s success and making this a great place to work. We are committed to a work place where all employees are free to raise issues, concerns and questions for the improvement of our operations and work environment. Safety is the overriding priority in everything we do; all duties critical to safety, quality, and environmental protection are carried out in compliance with all requirements and with personal accountability.

Note to Applicants: 

Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable state and local law. 

Note to Rhode Island Applicants: The company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island, and is therefore covered by the states worker's compensation law. 

Initial ( if applicable) Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 

Initial ( if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

Mistras Group, Inc. is an Equal Opportunity Employer/Veterans/Disabled: