Quality Manager (Aerospace)

Qualifications

• Minimum of 7 years' experience in Quality Assurance, minimum of 3 years in a supervisory capacity

• Do you have Experience as a Quality Assurance Manager in technical industry?

• Do you have experience in recognized quality (ISO9001/AS9100) and process (NADCAP) systems in an aerospace and/or defense environment?

• Experience with NADCAP Audits, ISO 9001/AS9100

• Experience implementing ISO 9001/AS9100 and other quality initiatives

• Knowledge of mechanical inspection methods and tools including ability to read and understand manufacturing routers, instructions, and drawings including GD&T

• Experience with training and building strong work teams that require minimal management oversight using good delegation skills and understand participative decision-making

Responsibilities

• As a Quality Manager you will be responsible for leading the total plant Quality Assurance / Quality Control system including in-process inspections, tests, audits, and repair activities

• You will also lead continuous improvement, product launch, supplier quality, and quality systems compliance with a focus on AS9100

• Plans, coordinates, and directs the facility quality control program ensuring that products are consistent with established quality standards

• Ensures that processes needed for the Quality Management System (QMS) are established, implemented, and maintained

• Ensure the promotion of awareness of customer requirements throughout the organization

• Develops, collects, and reports performance metrics as needed to senior management including defect and scrap data including corrective action status

• Provides budgetary inputs for training and ongoing quality assurance activities to meet near and long-term contract requirements

• Lead and monitor CAR (Corrective Action Request) and Root Cause Corrective Action (RCCA) activities for systemic issues and to ensure robust product and process improvements

• Lead proactive quality improvements through the proper execution of Advanced Product Quality Planning (APQP) within the facility to ensure the flawless launch of new products and managing quality deliverables associated with product and process design changes

• Through familiarity with customer requirements, analyzes existing quality procedures and systems to determine their level of compliance to requirements

• Oversees inspections of raw materials, materials in process, and finished products

• Formulates quality control objectives for the facility, such as defect reduction and operator certification for specified quality tasks and coordinates the objectives with production management and manufacturing procedures to maximize product reliability and minimize costs associated with rework, scrap, and escapements

• Communicates expectations of performance and results, coach's individuals and team toward achievement and holds them accountable for performance, using both positive reinforcement and disciplinary action, as necessary

• Consistency in the completion of quality documentation (including manufacturing work orders, NMD's, first article and customer specific quality paperwork)

• Investigates and responds to customer complaints regarding quality

• This may entail technical responses to written claims and complaints, on-site visits to customer facilities, negotiation with customer quality representatives and/or reporting process capability and out-of-scope issues to interested customer service and program management personnel

• Evaluates constraints of the existing quality department processes and procedures and develops strategies to address and resolve them (source backlog, variability in inspection criteria / interpretation, random auditing, sampling) and monitors backlog of future work in order to adjust staffing requirements

• Ensure that document control procedures are utilized to approve, review, and update all changes to critical documents within the scope of the QMS

• Manage, coach, and develop the quality team and promote a positive quality culture throughout the facility by establishing sound systems and a demonstrated process focus

• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

• Hands on Quality Manager to fill in as needed in the QA Department.