Quality Manager

Hydraulic Controls, Inc. is a premier fluid power distributor with territories throughout the Western United States. Our Employee-Owners, along with our quality suppliers, have built our 58-year-strong reputation on ethical business practices, value-added customer service and local inventory.

SUMMARY: Ensures optimum-quality products that meet HCI’s high standards and customer expectations. Maintains consistent quality to ensure compliance with statutory and regulatory standards, recommending improvements where necessary.

DUTIES AND RESPONSIBILITIES:

• Interfaces with appropriate departments to ensure design specifications meet or exceed all applicable regulatory standards and comply with engineering principles, company standards and customer contract requirements.
• Provides sales and production support as needed.
• Works well in teams, including a sense of urgency and commitment to deadlines.
• Handles material review board responsibilities as needed.
• Interacts and collaborates effectively with internal and external team members to ensure needs of the company are met.
• Interfaces with outside vendors as required.
• Upholds Hydraulic Controls’ quality procedures and processes.
• Intimate knowledge of ISO9001 and the certification process.
• Interface with customers on quality related issues including corrective actions, customer returns, revision changes, paperwork, certification corrections, etc.
• Develop and implement quality control processes: Ensure product quality and customer satisfaction.
• Analyze production data: Identify areas for improvement and develop action plans.
• Coordinate and conduct quality inspections: Cover incoming materials, in-process production, and finished products.
• Proficient in conducting quality inspections using various tools and techniques.
• Conduct regular quality audits: Assess compliance with internal standards.
• Collaborate with cross-functional teams: Resolve quality issues and implement corrective actions.
• Passion for continuous improvement and internal and external customer satisfaction.
• Develop and implement quality control processes: Ensure product quality, inventory accuracy and customer satisfaction.
• Willingness to travel regularly between two set HCI locations and occasionally to other HCI locations.

QUALIFICATIONS:

• Bachelor’s degree or equivalent experience.
• Background in engineering or a related field, experience in quality management, and familiarity with quality management systems such as ISO standards.
• Possess a combination of technical skills, problem-solving abilities, and interpersonal skills.
• Strong attention to detail and a continuous-improvement mindset.
• Proven ability to handle multiple projects and meet deadlines.
• Strong analytical, problem-solving, and communication skills are essential.
• Excellent written and oral communication skills
• Professionalism in interactions with people of all levels, internal and external.
• Ability to read and understand work instructions, schematics, drawings, and technical documentation.
• Ability to manage priorities and workflow.
• Familiar with Inventory management processes.
• Proficient with Excel.

COMPETENCIES:

• Quality Management: Understanding and implementing quality management systems to ensure products meet standards and specifications.
• Technical Knowledge: A strong understanding of the manufacturing processes, materials, and relevant technologies is crucial for identifying and addressing quality issues.
• Statistical Analysis: Proficiency in statistical tools and methods for data analysis to identify trends, patterns, and areas for improvement.
• Problem-solving: The ability to analyze complex problems and develop effective solutions to improve product quality and manufacturing processes.
• Communication Skills: Clear communication is essential for interacting with team members, vendors and conveying quality expectations.
• Leadership: Leading and motivating a team, setting quality goals, and ensuring they are met.
• Auditing and Compliance: Knowledge of industry standards, regulations, and quality assurance practices to ensure compliance with relevant requirements.
• Attention to Detail: A meticulous eye for detail to identify and address even minor quality issues that could impact product performance.
• Continuous Improvement: Commitment to ongoing improvement initiatives to enhance overall quality and efficiency.
• Team Collaboration: Working collaboratively with cross-functional teams to achieve common quality goals and objectives.
• Customer Focus: Understanding customer expectations and incorporating them into quality processes to enhance customer satisfaction.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to walk, sit.
• Frequently required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Frequently required to talk or hear.
• Occasionally works near moving mechanical parts.
• Occasionally works in high, precarious places.
• Occasionally works around fumes, airborne particles, or toxic chemicals.
• Occasionally exposed to outside weather conditions.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.