Quality Data Specialist

This position supports the Quality Improvement Program at MonmouthCares through effective and efficient data collection and analyses as well as timely reporting to various departments in support of Agency's management activities.

Areas of Responsibility

• Assist with maintaining and managing the SharePoint database platforms for accurate and consistent data collection.
• Track data monthly and complete annual, quarterly, and monthly reports in the following areas, among others:
  1. Agency Incidents
  2. Unusual incidents
  3. Technology incidents
  4. After Hours calls
  5. Hospital screenings and admissions
  6. CM enrollments/transitions
  7. Re-enrolled youth
• Facilitate the Wraparound Measurement program, collecting data, designing campaigns, working with outside vendors, modeling and analyzing data, and reporting Wraparound fidelity data.
• Support the agency Medicaid compliance program by completing monthly and annual PERM reviews, conducting monthly quality calls with caregivers, and reviewing care management documentation.
• Support the agency stakeholder experience program by sending and tracking monthly satisfaction surveys, annual post-transition surveys, and an annual community stakeholder survey.
• Participate in and provide data analysis support for all Quality Team special projects.
• Contribute to the support function of the Quality-Technology-Compliance department.

Position Requirements

• Survey design and statistical analysis
• Office 365, Outlook, Excel, PowerPoint, Microsoft Teams, Power BI, SharePoint, Adobe, Verizon Business, Verizon One Talk, MaaS360, Jotform, Survey Monkey.
• HIPAA-HITECH
• Working knowledge of voice, video, Internet, and mobile connectivity

Preferred Skills/Traits:

• Inquisitive deduction
• Time management
• Project management
• Team-based communication
• Quantitative and analytical thinking
• Trouble shooting/problem solving.
• Effective writing and oral communications
• Listening skills
• Accountable/humble/receptive to receiving and giving feedback.
• Cultural competence

MonmouthCares is a Care Management Organization whose goal it is to facilitate positive change in children with emotional and behavioral challenges and/or intellectual/developmental disabled children along with their families, following the Wraparound process and the strength-based philosophy in partnership with stakeholders and service providers in the NJ System of Care network.

We offer a competitive compensation plan with full benefits, vacation and sick time. Plus much more!

If you, or someone you know, would be interested in this opportunity, please submit a resume and cover letter