Quality Coordinator - Lpn

Quality Improvement Nurse

We Serve.  We Grow.  We Achieve.

MISSION:  To provide clinical excellence with outstanding patient experience while ensuring that all members of the community have access to quality, comprehensive, patient-centered health care. 

COMPANY INFORMATION:

As a federally qualified health center (FQHC) we serve all people with quality healthcare, dignity, and respect. We envision a seamless health care delivery system that is proactively responsible for the medical, dental and psychosocial needs of underserved individuals, children and families residing in Kalamazoo County. 

POSITION SUMMARY:  

This position is responsible for improving the quality of care that patients receive through organization-wide quality initiatives and improvement activities.

DUTIES AND RESPONSIBILITIES: 

• Assists in the planning, training, implementing, monitoring and reporting out of quality improvement activities.
• Assists in the planning, implementing and monitoring of new care initiatives for medical, dental, and behavioral health.
• Collaborates with clinical staff and providers to provide comprehensive, team-based care to all patients.
• Performs patient chart audits as part of a QI project, payer request, or regulatory requirement.
• Assists support staff and providers with improving workflows and documentation to meet clinical standards of care and close care gaps.
• Educates support staff and providers on clinical quality measures.
• Assists with audit findings including preparation and implementation of QI activities to address deficiencies.
• Understands HEDIS measures and various health plan requirements, including Medicaid and Medicare plans.
• Assists with payer requests for clinical documentation.
• Collaborates within the quality team to design innovative patient outreach strategies to close gaps in care.
• Other duties as assigned.

QUALIFICATIONS:

• Exceptional verbal and written communication skills are required.
• Ability to learn and efficiently utilize electronic health records (EHRs). EPIC experience preferred.
• Two or more years of experience working in healthcare; primary care experience preferred.
• LPN or LVN required.

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• A majority of time on the job will be spent sitting with occasional walking, sitting, and/or stooping.
• At times this position may require weight to be lifted up to 15 pounds.
• The following types of vision are required: close, distance, peripheral, and depth perception.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this potion.

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.