Quality Control Manager

Dixon is looking for a Manager of Quality Control to join our team in Houston, TX. The Manager of Quality Control position involves administration and execution of both quality assurance and Quality Control in a metal machining environment. The ideal candidate will be a strong, conscientious person who can work collaboratively with the manufacturing, procurement, engineering, and customer service teams to eliminate defects and continuously improve quality. The quality function is also responsible to closely monitor production, ensure conformance with product tolerances, and to investigate defects. Regularly scheduled reports of program progress, investigation findings, root causes and corrective actions will be made to the Plant GM and Operations Team.

Responsibilities:

• Maintain, reinforce and improve the Quality Management System (QMS)
• Execute incoming, first piece, first article, in-process, and final inspection and testing to ensure product conformance to requirements.
• Provide leadership for quality assurance and process improvements at Dixon-Houston facilities.
• Provide training to all personnel to the QMS and perform audits to ensure QMS compliance.
• Lead or conduct investigations and corrective actions for defects, notifications, and customer complaints.
• Conduct Valve Performance testing as necessary.
• Investigate, establish, and implement requirements for inspection and testing methods, techniques, equipment, and facilities.
• Maintain Quality Control instruments, such as gages and test equipment and the calibration database.
• Create/verify necessary paperwork as required by in-house and/or by customers.
• Prepares reports by collecting, analyzing, and summarizing data and making recommendations.
• Communicate quality issues to plant leadership. front line leaders and factory personnel and lead root cause and permanent corrective action documentation. Works with plant personnel to lead root cause investigations and implement corrective actions.
• Utilizes root cause analysis processes such as 8D, 5 Why, A3, and lean tools.
• Present Non-Conformance and Corrective Action updates to the Operations Team.
• Lead vendor validation, maintain vendor scorecard and take part in or lead vendor audits.
• Reviews quality standards, tolerances, and engineering changes.
• May act as an organizational contact for customer concerns and ensure appropriate corrective actions are deployed.
• Use of measuring equipment including Optical Comparator and Coordinate Measuring Machine, magnetic particle inspection, and standard equipment such as micrometers, comparators, gage blocks, calipers, radius gauges, ring and plug gauges, hardness testers, indicators, thread gauges and protractors, etc.
• Formulate and implement quality assurance procedures, policies, and standards. Ensure these documents align with Dixon Boss Objectives, Policies and Procedures.
• Direct the disposition and analysis of returned material and internal non-conforming product. Ensure that actions are identified and completed.

Competencies

• Knowledge of quality management systems, relevant software, quality assurance methods, instruments and quality manufacturing processes
• Attention to detail, utilizing data analysis to support decision-making
• Math and statistical skills
• Hands-on, inquisitive and has a root cause approach to problem-solving
• Strong communication and interpersonal skills
• Six Sigma/Black belt knowledge desired
• Prior ISO 9001 implementation a plus

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Experience

• 3 - 5 years: Experience working within a Quality System (e.g. AS9100, ISO 9001, TS16949).
• 5 - 10 years: Manufacturing or production machining environment

• ASQ, CQA, CQL or equivalent quality certifications

Education

• Bachelors or better in Engineering

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Loyal: Shows firm and constant support to a cause
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization