Quality Assurance Supervisor

LSG Sky Chefs, a part of LSG Group is the world's leading provider of end-to-end on-board products and services.
Role Purpose Statement
As a Quality Assurance Supervisor at LSG Sky Chefs, you will play a pivotal role in ensuring that our culinary products meet the highest standards of quality, safety, and compliance. You will oversee the implementation and maintenance of Quality Assurance programs, manage a team of quality inspectors, and collaborate with various departments to uphold our commitment to excellence.
Main Accountabilities

• Develop, implement, and continuously improve Quality Assurance procedures and protocols to uphold food safety standards and regulatory compliance.
• Conduct regular audits and inspections of production processes, facilities, and products to identify areas for improvement and ensure adherence to quality standards.
• Supervise and provide guidance to a team of quality inspectors, ensuring proper training, performance evaluation, and professional development opportunities.
• Foster a culture of accountability, teamwork, and continuous improvement within the Quality Assurance team.
• Stay informed about relevant food safety regulations, industry standards, and best practices to ensure compliance with local, national, and international regulations.
• Collaborate with regulatory agencies and participate in audits and inspections to maintain certifications and regulatory approvals.
• Maintain accurate records of Quality Assurance activities, including audit findings, corrective actions, and compliance documentation.
• Generate regular reports and metrics to monitor key quality indicators, track performance trends, and communicate findings to management and stakeholders.

• Bachelor's degree in Food Science, Quality Assurance, or a related field. Advanced degree or relevant certifications (e.g., HACCP, SQF, ISO) preferred.
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task