Responsibilities • Provide support to production and effectively elevate issues when needed
• Lead root cause and corrective action efforts
• Coordinate with our customers and support the setting and updating of product specifications
• Effectively transition products and processes from sampling through qualification
• Manage and improve documentation of processes and procedures
• Provide oversight of implementation and maintenance of the quality training program
• Manage, create, and improve Coordinate Measuring Machine (CMM) program for production and customer validation
• Develop, implement and provide oversight of the process auditing program
• Research and champion the implementation of new quality technologies
• Complete data analysis and monitor trends of key metrics to identify and prioritize opportunities for improvements
Requirements
• Bachelor’s degree or higher education in a technical field (fields of mechanics, information technology, mathematics, science, etc.)
• 2+ years of work experience in a manufacturing quality environment, has knowledge of machine shop equipment and machining techniques
• Proficiency in basic and advanced computer software (Word, PowerPoint, Excel, SigmaXL, etc.)
Preferred Qualifications
• Experience with CNC machining and programming
• Up-to-date professional quality certifications (ASQ, QAI, CSSC, etc.)
• Basic understanding of the following: quality concepts, quality tools, probability, statistics, engineering processes, and change management
• Passion for learning and growth with ability to manage own tasks and meet goals and objectives with little supervision
• Demonstration of sense of urgency and ability to manage priorities in a fast-paced environment
• Ability to transfer knowledge well, and simplify complexity when communicating on all levels
• Strong analytical and critical problem-solving skills
• Proven track record of making consistent, logical, and objective decisions using good judgment
• Ability to assume good intentions and exhibit trust in workplace relationships