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Pay Grade: 15
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ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
As a Quality Assurance Specialist be responsible for all phases of the Facilities Quality Management System at the site, including but not limited to: self-performed or outsourced janitorial, pest control, and preventative and corrective maintenance. This position will also:
- Provide guidance to facilities teams in support of site audits, external audit support, and facilitate compliance policy training when necessary.
- Locally manage audit response and regulatory reporting requirements to ensure compliance, while maintaining alignment with the overarching account wide QMS program.
- Report the performance of the QMS (including results of audits, corrective and preventive actions) and any needs for improvements.
- Creates, edits, tracks and maintains all SOP related documents from inception to production. Modifies and edits information as needed.
- Communicates with other managers to coordinate operations and activities.
- Conduct root cause analysis and implement recommended corrective action.
- Develop and provide training to others.
- Brings together staff of different disciplines and drives the group to plan, formulate and agree on comprehensive quality procedures. Interfaces with process leaders to capture, edit and maintain process flows of operational procedures
- Develop supporting materials such as illustrations, process flow charts, and business flows
- System experience - ETQ, cPDM, JDE, Compliance Wire
- Ensure compliance with applicable regulated products and procedures as well as external certifications and accreditations.
- Works with purchasing staff to establish quality requirements for external suppliers.
Requirements:
- High School Diploma or GED
- 3+ Years experience in a related role (Quality Assurance)
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Eurest services maintains a drug-free workplace.
Req ID:1267887
ESFM
Lacey Woodard
