Quality Assurance Mgr

Develops and refines processes for a wide range of components that are used in industrial and commercial refrigeration systems. Perform analysis and maintains technical product documentation.

• Extensive understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.
• Strong understanding of a quality system and its development, documentation, and implementation to the current revision of ANSI/ISO/ASQ Q9001.
• Core knowledge of the audit process including types of audits, planning, preparation, execution, reporting results, and follow-up.
• Able to develop and implement quality programs, including tracking, analyzing, reporting, and problem solving.
• Capability to plan, control, and assure product and process quality in accordance with quality principles, which include planning processes, material control, acceptance sampling and measuring systems.
• Essential knowledge of reliability, maintainability, and risk management, including key terms and definitions, modeling, systems design, assessment tools and reporting.
• Thorough understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of management and planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvement.
• Able to acquire and analyze data using appropriate standard quantitative methods across a spectrum of business environments to facilitate process analysis and improvements.

Reviews project instructions and blueprints to ascertain test specifications, procedures, objectives, test equipment, nature of technical problem, safety, and possible improvements including part redesign, rearrangement, substitution, and materials changes.

Sets up and conducts tests of valves and related components to evaluate new designs and to obtain data for development, standardization, and quality control.

Analyzes test results against design or rated specifications and test objectives. Modifies or adjusts equipment test apparatus or equipment to meet specifications.

Prepares test documents, procedures, and data recording forms. Records test results, numerical and graphical data. May recommend changes in product or test methodology.

Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This position directs the work of the quality engineer and technicians/inspectors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing and training employees; planning, assigning, and directing daily work tasks; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree in a related field and three years of manufacturing experience; Associate's degree and five years of experience; or a combination of education and experience. Must have excellent Microsoft Office computer skills.

LANGUAGE SKILLS

Ability to read, write, and interpret documents such as safety rules and regulations, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively after groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as fractions, percentages, ratios, proportions, algebra, geometry, trigonometry, probability, etc. Ability to understand and apply physical concepts such as pressure, flow, speed, horsepower, torque, motor current & voltage, service factor, work, energy, power, viscosity, fluid friction losses, etc. to everyday testing situations.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, and talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

AAP/EEO Statement

Hansen provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.