Quality Assurance Manager - L3 - Sfh-Qam-001-024

SFH Position 24: Quality Assurance Manager Skill Level 3 (NGA-W)

Duties include:

• Manage corrective action activities/plans from external ISO audits.
• Manage corrective action, improvement, and quality training activities.
• Develop and maintain quality performance metrics.
• Perform internal audits based on the new ISO 9001:2015 standard.
• Evaluate documents and records to establish conformance with the office Quality Management System (QMS) requirements.
• Manage Opportunities for Improvement activities, to include but not limited to, production process changes, quality performance, time/cost/schedule/performance risk.
• Develop and maintain quality performance metrics.
• Evaluate documents and records to establish conformance with the office QMS.
• Identify root causes underlying QMS nonconformance issues.
• Conduct QMS, quality awareness, and quality tool training.
• Identify and implement process improvements and re-engineering efforts.
• Identify gaps in QMS conformance.
• Track and report on QMS activities.

Required Skills and Experience:

• Demonstrated experience performing internal audits based on the new ISO 9001:2015 standard.
• Demonstrated experience with IC QMS.
• Demonstrated experience with ISO 9001:2015 standard.
• Demonstrated experience managing quality programs.
• Demonstrated experience conducting quality audits.
• Demonstrated experience developing performance metrics.
• Demonstrated experience managing ISO Standards training programs.
• Demonstrated experience conducting training.
• Demonstrated experience overseeing process improvement programs.
• Demonstrated experience writing and presenting reports.