Quality Assurance Engineer

ABOUT MILES:

Miles Partnership is a full-service marketing consultancy focused exclusively on travel and tourism. Today we work with more than 130 destinations, hospitality businesses and other travel brands to deliver forward-thinking print and digital content-marketing solutions. We are a team of travel experts and travel enthusiasts, united in the belief that travel improves lives and strengthens communities. Our team members are passionate, open, curious and collaborative in order to have a lasting, positive impact on our clients and each other.

JOB SUMMARY:

As a QA Engineer at Miles, your role is pivotal in shaping the travel industry through rigorous testing and Quality Assurance of digital products. In this fast-paced environment, you will create and maintain comprehensive test plans, execute manual and automated tests, and collaborate with cross-functional teams to ensure product excellence. Your proficiency in modern QA methodologies, automation frameworks, and tools like CI/CD pipelines and content management systems, combined with your ability to mentor and lead, will significantly contribute to Miles' vision of being a global leader in travel-focused digital innovation.

WHO WE’RE LOOKING FOR:

• Thrives in a fast-paced environment (virtually + in person).

• Unparalleled attention to detail and eager to evolve ever-changing knowledge of digital trends and products.
• Skillful problem solver, able to distill complex challenges into clear, simplified solutions that support digital product objectives.
• Ability to review and distill multiple sources of information to support strategy and provide impactful contributions to digital product development.
• Demonstrated ability to think critically and provide marketable solutions in conceiving, developing, and producing tactics.
• Excellent communicator verbal and written for cross-functional teams.
• Collaborator with developers, product managers, creatives and others within the organization to help produce complex digital products.
• Displays a dependable, strong work ethic.

RESPONSIBILITIES:

• Executing manual tests to identify defects in a range of web-based digital products, particularly those using Drupal/Wordpress.
• Documenting and reporting defects thoroughly, and tracking their resolution.
• Collaborate with development teams to prioritize and resolve issues, while tracking defect resolutions.
• Experience working with automated testing solutions that have integration points within CI/CD pipelines for improved QA productivity.
• Working collaboratively with team members, embracing multiple approaches to problem-solving, and supporting resolution coaching.
• Act as a resource and mentor within the team, staying informed about new QA technologies and methodologies.
• Understanding the goals of the digital products and engineering team, and being a key contributor to achieving these goals through peer mentoring and clear communication of deliverables.
• Develop, maintain, and ensure compliance of test plans and scripts with standards like ARIA, WCAG, and Section 508.
• Contribute actively to the team's success, fostering an environment focused on client satisfaction and continuous improvement.

REQUIREMENTS:

• 2+ years of QA coordination experience with offshore teams (in different time zones)
• 2+ years of experience as a technical Quality Assurance Engineer with hands-on experience in developing both manual and automated tests.
• 2+ years of experience in cross-functional teams within an agency.
• Good understanding of test automation framework design.
• Must have effective written and verbal communication skills.
• Understanding of QA methodologies (theory and hands-on), QA architecture, procedures, tools, documentation, as well as real world experience with providing guidance as to which QA practices are best suited in different situations.
• Familiarity with version control systems (e.g., Git) and CI/CD pipelines.
• Familiarity with containerization technologies (e.g., Docker).
• Familiarity with content management systems (e.g. Drupal, Wordpress, Sitecore, AEM)
• Familiarity with design systems and visual testing solutions (e.g. Storybook, Chromatic)
• Working knowledge of applicable cross functional team collaboration tools: Wrike, Adobe Creative Suite, Figma, Zoom, Slack, Microsoft Office, and Google Workspace.
• Responds positively and constructively to client and peer feedback.
• Ability to automate testing across browsers and devices
• Well organized and able to prioritize own workload and meet deadlines

CORE COMPETENCIES:

• Culturally Competent

• Emotional Intelligence
• Teamwork/Collaboration
• Professionalism/Work Ethic
• Trustworthy, Reliable, and Ethical
• Time Management
• Conflict Management
• Adaptable/Nimble
• Creative/Forward-Thinking
• Effective Communication
• Analytical
• Critical Thinking/Problem Solving

Our Commitment to Diversity, Equity and Inclusion:

At Miles Partnership, we are driven by our commitment to actively advance diversity, equity and inclusion to evolve equitable and inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead a movement across the broader tourism industry to influence social change and ensure open access to travel for all. Learn more here.

Miles Partnership, LLLP is an equal employment opportunity employer.

http://www.milespartnership.com/

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