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SalaryNeiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.
Job Summary
- QA Auditors are responsible for completing the following tasks:
- Evaluating the work of fellow associates to ensure proper procedures are followed and customer orders are accurate.
- Daily auditing of transactions completed in all departments
- Validating and updating item information
- Other tasks as required to meet team goals
Key Performance Elements
- The Associate must demonstrate the willingness and ability to:
- Provide constructive feedback
- Perform basic math, and interpret both written and verbal instructions correctly
- Actively support team concepts
- Accurately follow directions, both written and verbal
- Maintain individual productivity and quality standards according to department requirements
- Focus and remain on task in a fast-paced environment
- Meet scheduled work hours for department and shift
- Remain flexible to work overtime, which is mandatory
- Give attention to detail
Requirements
- MS Office Suite (Word and Excel) experience
- Data entry skills
- Sound decision-making ability
- Effective and professional communication ability, written and verbal
Inclusive Benefits
- Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children.
- Flexible Spending Account for eligible medical and dependent (daycare) expenses
- Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks.
- 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
- Paid Time Off, including 6 paid holidays, 1 week in the first year, and then 2 weeks of vacation, 7 sick days, and 2 personal days per full year of service.
- Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available.
- Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities.
- NMG Associate’s Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands.
- NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG’s All Heart Program
- Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG’s Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences.
- NMG Discount Marketplace features 1,000s of products and services with over $5,000 in savings.
About Us
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
As a woman-co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America’s few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and were showing up as your full and authentic self is encouraged.
We are committed to providing reasonable accommodation during our Talent Attraction process. If you have a disability and need assistance or accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
