Technical Support Manager jobs in Massachusetts

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TECHNICAL SUPPORT MANAGER

Facilitate business growth through technical training of customers, contractors and specifies. Act as a technical ambassador, representing the company externally as an expert by participating in university networks, standardizatio...

CompanyImerys S.a.
AddressUnited States
CategoryInformation Technology
Date Posted a month ago See detail

Technical Support Manager

Imerys S.a.

United States

Facilitate business growth through technical training of customers, contractors and specifies. Act as a technical ambassador, representing the company externally as an expert by participating in university networks, standardizatio...

Sr. Technical Support Associate New

George Washington University

District of Columbia, United States

Provides incident management and routine systems support services at a Technology Support Center or Call Center. Supports clients via in person, telephone, email, or via remote systems management in their utilization of various sy...

Associate Technical Program Manager New

The Knot Worldwide

United States

Partner with TPMs to drive efficient and effective delivery of key initiatives that impact multiple zones and/or departments Create and maintain project management artifacts including (but not limited to): communication plans, ris...

Manager, Technical Product Management - LiveOps New

Riot Games

United States

Define and drive a vision, strategy and roadmap for Tech Operations in order to support SRO/SRE, NOC, and Live Incident Management engineering for Riot game global operations. Priority of Customer Needs & Customer Engagement. S...

Technical Release Manager - Khanmigo

Khan Academy

United States

Plan and execute the Khanmigo related product initiative across multiple product engineering teams.. Collaborate with product teams to ensure roadmaps, dependencies, and risks are visible across the different product teams, by cr...

Project Manager - Technical

Data Recognition Corporation

Maple Grove, MN

Manage expectations and scope of work with both the development team and stakeholders. Scope and prioritize activities based on business and customer impact and work with implementation teams to deliver with quick time-to-market a...

Manager, Technical Support

Nyc Careers

New York, United States

$64,142 - $189,574 a year

Agency: ADMIN FOR CHILDREN'S SVCS Job type: Full-time Title Classification: Exam may be required Prepare and implement quality assurance policies and procedures. Enforce Quality Assurance by reviewing the documented resolutions of...

Manager, Technical Support

Powerschool Group Llc

Remote

$65,000 - $90,000 a year

Monitors and drives supervisors and staff performance. Works to increase team efficiency and effectiveness. Monitor operational activity (volumes, key performance indicators/metrics, corrective action reporting, performance plans,...

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Technical Support Engineer I - Productivity

Pax8

United States

Responds promptly and professionally to phone calls, web submissions, and emails from partners seeking Technical Support, and provides basic technical assistance. Educates partners on supported technologies, research and diagnose...

Fueling Facility Technical Support Coordinator I

Ryder System

United States

Utilize basic understanding of various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Proves, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF...

Tier 2 Technical Support Representative

Bigcommerce

United States

Provide outstanding phone, email, and chat-based support to our Enterprise merchants and Agency Partners.. Work front line emails, chats, and/or phone calls as needed.. Develop solutions and utilize standard operating procedures f...

Technical Support Engineer I- Email Security

Pax8

United States

Resolves most requests via phone/email and provides documentation on the fix. Advises partners on system configuration setup, interoperability, and compatibility. Creates knowledge base (KBs) materials relative to product-specific...

Principal Technical Product Manager

Array

United States

Manage the product vision across various products: diving into the blueprint for the product and addressing potential blockers in the product backlog.. Create a product roadmap for various API driven products and execute on delive...

Technical Support Advisor (Engineering)

Rise Technical

Washington, United States

£26000.00 - £30000.00 per annum + Training + Progression + Benefits

Providing Technical Support to end users. Full specialist training from industry experts. Monday to Friday 8:30am to 5pm; 1pm Friday Finish. Customer support experience. Interest in engineering or construction. Willingness to lear...

Sr. Technical Program Manager, Operations

Hims & Hers

United States

Lead the planning and execution of projects from concept to production, including defining project scope, milestones, and deliverables.. Develop detailed project schedules, resource plans, and budgets to ensure alignment with orga...

Technical Account Manager

Ping Identity

United States

Provide customers with technical recommendations and best practices for their Ping Identity solutions based on their identity and security needs. Facilitate visibility into our product roadmap to help educate and engage customers....

Technical Customer Support Specialist (Hybrid)

Stryker Corporation

Minnesota, United States

$51.7K - $65.4K a year

You will manage Digital Asset Database creation; Create and maintain service and support work instructions and SOPs, product security requirements and methods of deployment. Management of digital support ticketing and tracking pro...

Manager, IT Support Services

G-P

United States

Manage the North American and LATAM region IT services technical support team to provide a mix of remote and onsite support to our internal customers. End-User Support: Provide comprehensive technical support for various IT servic...

Manager of Technical Accounting

Lumen Technologies

Remote - United States

Providing technical guidance on new and emerging accounting and reporting issues.. Leading/assisting business in implementing new requirements.. Providing ASC 606 trainings.. Consulting with product, legal, sales, etc. teams over...

Technical Manager - Automotive and Industrial

Canonical

Remote

Work with Product Management to refine the vision and strategy for automotive at Canonical. Define and execute an engineering roadmap for the automotive team at Canonical. Represent Ubuntu and Canonical in the automotive community...

Technical Support Ii - Philadelphia, United States - Midas Research

Midas Research

United States

2 years. Technical support: 2 years (required)....

Senior Manager, Technical Production - League Studios, Data

Riot Games

United States

Own the initiative work system for teams within the organization, including rituals, tracking, reporting, and partner management. Ensure teams make clear commitments and deliver on them. Assess the organizations maturity, health,...

Principal Technical Program Manager - Live Experiences

Netflix

United States

Drive the execution of large consumer-facing Live initiatives at Netflix.. Leverage the insights and experience from this work to influence the improvement of underlying technologies, architectures, and operations.. Apply strong t...

Senior Technical Program Manager, Privacy

Dropbox

United States

Lead and manage projects supporting Privacy Engineering's strategy and operations, including developing project briefs with stakeholders. Collaborate with the Privacy Engineering leader to drive innovation, define OKRs, portfolios...

Technical Subcontracts Manager - U.S.

V2X

United States

Oversees 10+ subcontractors, providing technical oversight. . Ensures technical alignment between subcontractors work and contract requirements. . Analyze data in Maximo computerized maintenance system to evaluate supplier perfor...

Operations Support Manager

Resonance

Remote

$96.5K - $122K a year

Mentor new Program Management Specialist (Budget) on the USAID ADS Program Cycle, especially with regard to annual budget planning and reporting, namely the OP, CNs and CBNs, PPR, and Portfolio Reviews. Provide support and guidanc...

Lead Technical Product Manager - Developer Products

Bigcommerce

United States

Become an expert on our customers in the BigCommerce developer community and be able to advocate for their problems and needs. Gather inputs from cross-functional stakeholders (Marketing, Business Development, Sales, Finance etc)....

eCommerce Technical Project Manager

Stott And May

Colorado, United States

60-70 Per Hour

Directly responsible for coordination and successful execution of all assigned Technical Projects. Schedule and lead all necessary meetings, create and run the agendas, capture and distribute all notes; ensure meetings are maximal...

Staff Technical Program Manager - Infrastructure

Reddit

United States

Get Things Done. More than just displaying activity, counting sprint points, or delivering regular updates. You actually bring programs to completion and deliver real accomplishments for the business, and help your teams understa...