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TECHNICAL HELP DESK

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

CompanySaic Motor
AddressRemote - Tennessee, United States
CategoryInformation Technology
Job typeFull-time
Date Posted 2 weeks ago See detail

Technical Help Desk

Saic Motor

Remote - Tennessee, United States

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

2 weeks ago seen See more...

Technical Help Desk

Saic Motor

Remote - Tate, GA

Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications sys...

2 weeks ago seen See more...

Technical Help Desk Analyst

It Customer Service - Post

Trenton, NJ

$20 - $22 an hour

Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio. Must have good clear communicati...

2 weeks ago seen See more...

NOC Technician/Technical Help Desk - Portland, OR

Cook Solutions Group Inc

Portland, OR

Cook Solutions Group is hiring for a NOC Technician/Technical Help Desk Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate in...

a month ago seen See more...

Help Desk Technician

Fts Inc

Rochester, NY

$20 - $25 an hour

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to inquiries via phone, email, or in-person and resolve technical problems efficiently and accur...

yesterday seen See more...

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

yesterday seen See more...

Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

2 days ago seen See more...

Technical Support Technician / Help Desk Specialist - Onsite

Ellucian

Huntsville, AL

Recommending or performing complex actions to correct problems using remote diagnostic, remediation technology and tools or at user locations to install, modify, or make repairs to computer hardware and/or software. Supervising an...

3 weeks ago seen See more...

Help Desk / Technical Support

Eon Applications, Inc.

McKinney, TX

Provide 1st level telephone support of AcquireTM software. Document all customer/case details in support case tracking system. Communicate effectively with Customers to determine and resolve common problems and requests in complia...

4 weeks ago seen See more...

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

2 days ago seen

Help Desk Technician

Taa Solutions

Washington, DC

$66k-83k (estimate)

Face-to-face desktop support to WMATA internal customers (which will include local travel). Intercept and manage customer IT service requests via telephone, chat, e-mail, or walk-in. Respond to ongoing service requests and managem...

3 days ago seen See more...

Help desk support

St2 Mantech Advanced Systems Intl

Washington, DC

$58k-73k (estimate)

Possess High School Diploma or equivalent. Hold one of the following certifications within 6 months of commencing work : CCNA-Security, CySA , GICSP, GSEC, Security CE, CND, SSCP....

3 days ago seen See more...

Help Desk Technician II

Lenderworks

Merrifield, VA

$59.3K - $75.1K a year

Monitor and support the ticket queue and phone group for incoming requests. Provide Tier 2 support and troubleshooting of Windows workstations, servers, applications, and networks. Handle escalations from Tier 1 technicians and ot...

5 days ago seen See more...

Cleared Help Desk Manager

Tiag

Springfield, VA

$69.3K - $87.8K a year

Manage and oversee ticket tracking systems such as ServiceNow to assign, review, and ensure proper routing of tickets, and close them. Manage a team of technicians to perform computer troubleshooting and setup processes requiring...

5 days ago seen See more...

Self-Help-Pirate Techs - Service Desk Technical Support

East Carolina University

Greenville, NC

Advertising Department:ITCS CLIENT ENGAGEMENT AND SUPPORTAcademic Term/Year:Spring 2024Position Title:Self-Help-Pirate Techs - Service Desk Technical SupportPosting Number:06137Position Number:06137Student Job Category:Student - S...

4 weeks ago seen See more...

Patient Care Programs-Help Desk Specialist

Apidel Technologies

Tallahassee, FL

*** Provide technical assistance and customer service for the Department of Health Bureau of Communicable Diseases Patient Care ProgramsAttend the webinar and training sessions archived and available for view in the Department's d...

6 days ago seen See more...

Help Desk Intern, Colorado

Agc Biologics

Longmont, CO

Internal customer support. Assist the Help Desk in the maintenance and deployment of user devices and associated software e.g. laptops, desktops and mobile devices. Assist in troubleshoot problems with the operation, performance a...

6 days ago seen See more...

Help Desk Technician IV

Mission Multiplier

Scott Air Force Base, IL

Laptop/desktop setup and support both unclassified and classified environment. Responsible for Tier 1 Help Desk coverage as first line technician servicing customers which comprise of military, civilian, and contractor within Head...

7 days ago seen See more...

Maintenance Specialist, Facilities Help Desk

Speedway

Enon, OH

We're committed to bringing passion and customer focus to the business.Manage incoming Maintenance related calls in a Contact Center environment. Navigate IDS, ServiceNow, Inform.net, and other Maintenance materials. Create work...

7 days ago seen See more...

Help Desk Specialist, Associate

Georgia State University

Atlanta, GA

Generous benefits include health, dental, vision, tuition assistance programs, retirement, etc. A knowledge-sharing organization that works collaboratively with diverse partners. A flexible work environment. Professional developme...

a week ago seen See more...

Help Desk Specialist

Rejis Commission

Missouri, United States

Strong Customer Service Attitude, verbal, and written communication skills Proficient knowledge and working experience using Microsoft Word and Excel Proficient ability to provide level one support for PC Desktop / Windows & Explo...

a week ago seen See more...

Software Support Specialist (Help Desk)

Teksystems

Zionsville, IN

80% of time supporting tier 1 tickets but another team wants to utilize this person and they are more specialized (seed genetics and bio sciences). Responsibilities: Resolve Tier 1 level security requests, perform cache refreshe...

a week ago seen See more...

Help Desk Support - IT

Southlaw P C

Overland Park, KS

401k with Matching Up To 3%, Over a 3 Year Vesting Period. Medical - 100% Base Rate Paid by the Firm. Dental - 100% Base Rate Paid by the Firm. Vision - 100% Base Rate Paid by the Firm. Life Insurance. Long and Short Term Disabili...

2 weeks ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

2 weeks ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

2 weeks ago seen See more...

Program Trainee I - IT Center Student Help Desk

York State Department Of Labor

New York, NY

Assists IT Center Student Help Desk with day-to-day tasks. Includes, but is not limited to wireless configuration, Residential Network (ResNet) configuration, Internet connections, Virus protection and removal, Hardware troublesho...

2 weeks ago seen See more...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

2 weeks ago seen See more...

Help Desk Technician

Ethan Allen Workforce Solutions

Middletown, NY

Proficient understanding of standard software programs such as Microsoft Office, Windows, Outlook, and Office 365. Excellent communication skills in English, both verbal and written, to interact effectively with users and colleagu...

2 weeks ago seen See more...

Help Desk Support Specialist

Southwestern College

Chula Vista, CA

Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determin...

2 weeks ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

2 weeks ago seen See more...

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