Support Engineer jobs in Massachusetts

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CUSTOMER SUPPORT ENGINEER

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

CompanyPerkinelmer
AddressBoston, MA
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Customer Support Engineer

Perkinelmer

Boston, MA

Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...

Desktop Support Engineer

Community Servings

Jamaica Plain, MA

$54.3K - $68.7K a year

Provide superior customer service through quick and effective assistance in responding to, and resolving, technical issues and inquiries via email, online chats, over the phone, or in person. Onboard new employees, consultants, co...

Customer Support Engineer - Northwest

Oxford Instruments

Concord, MA

Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...

Desktop Support Engineer

Bridge Over Troubled Waters

Boston, MA

$61.8K - $78.3K a year

Install, configure, and troubleshoot computers, computer related peripheral hardware, software, and network connectivity.. Plan and implement software rollouts in a team environment.. Provide first level contact and identify solut...

Field Service - Tech Support Engineer

Belmont Medical Technologies

Billerica, MA

$65,000 - $95,000 a year

Research, diagnose, troubleshoot and resolve technical issues for customers. Travel as necessary (~20%) to customer/hospital locations to conduct service training and for on-sight service/repair of medical device products. Escalat...

Associate Support Engineer Nashville

Mobile Heartbeat

Waltham, MA

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transporta...

SENIOR IT SUPPORT ENGINEER (CONTRACT)

Gritstone Oncology

Boston, MA

Build, support, and troubleshoot MacOS and Windows 10/11. Manage the JAMF Pro management platform. Maintain service packs & service packs for enterprise applications, including QC, testing, and verification on all supported Mac cl...

Technical Support Engineer

Mobile Aspects

Boston, MA

$65,000 - $75,000 a year

Ensure high level of customer satisfaction by Maintaining SLAs (Service Level Agreements) as agreed with customers. Drive new project ideas and innovations based on customer feedback. Perform onsite troubleshooting and software a...

Customer Support Engineer

Aware, Inc.

Burlington, MA

$110,000 - $130,000 a year

Serve as the primary technical point of contact for customers experiencing difficulties or seeking support with our products and services. Diagnose and troubleshoot technical issues, involving detailed analysis and collaboration w...

IT Support Engineer

Cambridge Consultants Ltd

Boston, MA

$70.6K - $89.4K a year

Providing telephone, email and in person IT Support. Configuring desktops, laptops and telephony devices. Providing general servicing and proactive maintenance of hardware. Troubleshooting and supporting software applications. Cre...

Technical Support Engineer

Evolv Technologies Holdings, Inc.

Waltham, MA

Technical Proficiency. Field Service Experience:. Successfully handle on-site service and maintenance tasks. Exhibit adaptability and resourcefulness in various field scenarios. Technical Expertise:. Demonstrate deep understanding...

QA Software Engineer, Technical Support

Qt Group

Boston, MA

Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...