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SOFTWARE SUPPORT REPRESENTATIVE

Provide phone and ticket support for incoming queries and issues related to software for legal case management and electronic billing. Identify, prioritize, resolve, document and communicate technical and operational issues. Estim...

CompanyQuestel
AddressWilmington, DE
CategoryInformation Technology
Salary$46.2K - $58.6K a year
Job typeFull-time
Date Posted a month ago See detail

Software Support Representative

Questel

Wilmington, DE

$46.2K - $58.6K a year

Provide phone and ticket support for incoming queries and issues related to software for legal case management and electronic billing. Identify, prioritize, resolve, document and communicate technical and operational issues. Estim...

a month ago seen See more...

Healthcare Software Support Representative (Remote)

Nextech

Remote

$39.2K - $49.6K a year

Develop proficiency in Nextech software functionality and learn how it is leveraged in an medical office setting Answer incoming calls from the support queue. Reply to support emails in a timely fashion Fully document and resolve...

a month ago seen See more...

Healthcare Software Support Representative (Remote)

Nextech

Tampa, FL

$39.2K - $49.6K a year

Develop proficiency in Nextech software functionality and learn how it is leveraged in an medical office setting Answer incoming calls from the support queue. Reply to support emails in a timely fashion Fully document and resolve...

a month ago seen See more...

Software Support Representative (Loan Software Support)

Jack Henry & Associates

Allen, TX

$56.7K - $71.8K a year

Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, prod...

2 months ago seen See more...

Linux Technical Support Representative New

Tkc Holdings, Inc.

SAN ANTONIO, TX

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Linux experience and knowledge a must. 2 years customer servi...

12 hours ago seen See more...

Technical Support Representative II

Sonepar

Las Vegas, NV

Review diagnostics and assess the functionality and efficiency of systems. Implement security measures. Monitor security certificates and company compliance with requirements. Offer Technical Support to company staff and troublesh...

2 days ago seen See more...

Sales Representative, Support New

Crestwood Technology Group

Yonkers, NY

Opportunities for growth and career advancement. Medical, dental, vision and other insurance. Generous Paid Time Off. Retirement benefits such as 401k. Employee discounts. Training opportunities. Daily lunch. Support the creation...

16 hours ago seen See more...

Customer Service And Sales Support Representative

The Mint Dispensary

Portage, MI

Ensuring customers are greeted as they walk through the door. Providing customers with personal knowledge and assist in the needs they are seeking. Providing exceptional Customer Service to support sales goals. Processes customer...

2 days ago seen See more...

Residential Support Representative 1

Allegion

Kansas, United States

Provide positive customer experiences to help troubleshoot basic technical problems. Primary support will be through phone calls, but could include email, instant messaging, or other communication methods Represent the organizatio...

2 days ago seen See more...

Technical Support Representative - Houston, United States - Affinitiv

Affinitiv

United States

Provide 1st level support for clients, troubleshoot and resolve issues with company software. Receive inbound phone calls and accurately log all call conversations in Zendesk in a timely manner. Work closely with Tier 2 technician...

4 days ago seen See more...

Technical Support Representative

Mci Careers

Wichita, KS

Handle inbound and outbound contacts in a courteous, timely, and professional manner Listen to customers, understand their needs, and resolve customer issues Research systems to find missing information as applicable; coordinate w...

5 days ago seen See more...

Patient Services Team Support Representative

Family Health Center

Worcester, MA

The PSTSR will provide the best call resolution and accuracy ensuring efficient patient flow and positive outcome, consistent high-quality service, problem-solving and deescalating issues, or concerns. The PSTSR must comply with H...

6 days ago seen See more...

Credit Union Operations Support Representative

Everence

United, PA

POSITION SUMMARY Support the Credit Union by performing operational duties and backing up other colleagues. RESPONSIBILITIES AND DUTIES HSA Specialist: Process HSA forms and deposit items Assist staff and members with HSA question...

6 days ago seen See more...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

6 days ago seen See more...

Technical Support Representative in Jacksonville, FL at SNI Technology

Sni Companies

Jacksonville, FL

6 months to 1 year of IT Support or Internship experience. Experienced providingtechnical assistance and support for incoming concerns and issues related to servers, systems, software and hardware. Experience working withticketi...

7 days ago seen See more...

Sales Support Representative

Millennium Health

Chico, CA

Opportunity to develop a healthcare sales skillset: We offer field-based training and mentoring along with training modules to help get you up to speed quickly and in the field with customers. No long, drawn-out classroom sessions...

7 days ago seen See more...

Payroll Support Representative

Adp

Elk Grove Village, IL

Client Facing with Assigned Non-Comp Payroll Client Base. Works in an inbound phone support model. Provides WFN/AutoPay Payroll Technology Support. Supports General PR, HR & Benefit Questions. Supports Payroll Processing Questions...

7 days ago seen See more...

Representative I, Client Support

Cvs Health

Texas, United States

You will also be responsible for timely follow up on requests to ensure resolution as well as ensuring complete tracking of client contact in database to build contact history, identify trends, facilitate relationship building and...

3 days ago seen See more...

Student Account Representative - Employer Support

Strategic Education Inc.

Newark, NJ

Reviews and inputs sponsored student authorization forms to ensure all information is complete for billing purposes. Generates and follows up on cases related to Student Account issues. Oversees file organization and database main...

3 days ago seen See more...

Quality Representative - Floor Support

Biospace

Olin, NC

Formulation and Parenteral Manufacturing. Device Assembly and Packaging Manufacturing . Warehouse Logistics. Facility, Utility and Maintenance . Knowledge of cGMP practices including good documentation practices, data integrity an...

3 days ago seen See more...

Patient Support Service Representative

St. Mark’s Hospital

Salt Lake City, UT

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation....

4 days ago seen See more...

Support Representative - Flight Operations Business Operations

United Airlines

Los Angeles, CA

It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in t...

a week ago seen See more...

Sales Support Representative - Morning Availability

Squeeze

Rexburg, ID

Make outbound calls (warm leads, NO cold-calling) to ask qualifying questions to find the best way to help our customers. Hold a real customer support conversation with these people! We are all humans, after all. Become knowledgea...

2 weeks ago seen See more...

Advising Support Representative

Strategic Education Inc.

Newark, NJ

Supports learner requests regarding academics and learner records from the first course through graduation and beyond.. Provides learners with an exceptional service experience, leaving a lasting, positive impression of academic a...

2 weeks ago seen See more...

Technical Support Representative

Teksystems

Charlotte, NC

$22-$24 per hour

They will then update the internal system with any pertinent information.- Responsible for communicating the programming/troubleshooting process to customers or installers in the field. Will walk through testing procedures and a Q...

2 weeks ago seen See more...

Customer Support Representative

Vitu

Helena, MT

Respond to all customer's phone, email, and other forms of communication. Assist users with their on-line transactions. Assist customers with clarifying title corrections needed. Answer customer's questions related to DMV's Dealer...

2 weeks ago seen See more...

Customer Support Representative (In-Person)

The Challenge Printing Company Inc

Clifton, NJ

Networking with the various departments at our client sites, in order to promote the concept of our customer-driven, service-oriented approach of doing business. Becoming the conduit of communication between us and a client, ensur...

2 weeks ago seen See more...

Customer Service/Technical Support Representative (Onsite)

Concentrix

Orlando, FL

$18 per hour

Provide inbound customer support.. Help customers resolve technical issues.. Assist in correcting billing concerns.. Deliver expert customer experienceswith a smile. 18 years or older with a High School Diploma or GED. Live w...

3 weeks ago seen See more...

Technical Support Representative

Destaco

Auburn Hills, MI

United States, Michigan, Auburn Hills

Provides customer application assistance and Technical Support for customer questions (by phone & email). Provides proposal drawings, quotations and special designs or modifications to existing products. Able to read and decipher...

3 weeks ago seen See more...

Customer Support Representative

Cornerstone Staffing

Cary, NC

Primary resource for inbound telephone calls to minimize workflow interruptions due to non-clinical related customer inquiries, such as general prescription status or financial information Handle inbound and outbound calls to sch...

3 weeks ago seen See more...

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