Service Desk Technician jobs

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SERVICE DESK TECHNICIAN

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

CompanyEmpower Ai Inc.
AddressAlexandria, VA
CategoryInformation Technology
Salary$46.1K - $58.4K a year
Job typeFull-time
Date Posted 2 days ago See detail

Service Desk Technician

Empower Ai Inc.

Alexandria, VA

$46.1K - $58.4K a year

Answering helpdesk calls, and responding to voicemails in a timely manner Greeting customers and assisting in creating and updating IT support tickets (Remedy) per defined service-level agreements Evaluating, prioritizing, solving...

Enterprise Service Desk Technician

Ars Aleut Construction

San Antonio, TX

Delivers Tier 1, Service Desk Level I support which consists of Creating tickets, performing initial troubleshooting, and documenting the steps taken to resolve an incident. Provides basic knowledge and support on MicroSoft operat...

Service Desk Technician Ii - Washington, United States - Gridiron IT

Gridiron It

Washington, United States

Dental insurance. Health insurance. Vision insurance. 8 hour shift. Monday to Friday. ServiceNow: 3 years (preferred). Remedy: 3 years (preferred). Government IT: 1 year (preferred)....

service desk technician in portola ca.

Spherion

Portola, CA

$19.00 - $25.00 per hour

This relates to all technology, to include: workstations, servers, printers, networks, and vendor ... specific hardware and software.Responsibilities:IT Support relating to technical issues involving Microsoft?s core business appl...

IT Service Desk Technician

Elmet Technologies Llc

Euclid, OH

Building, deploying, and support of Windows workstations including laptops, desktops, and engineering workstations, as well as servers. Troubleshoot and resolve complex hardware and software issues related to desktops, laptops, pr...

Service Desk Technician-Corpus Christi, TX-2530

Directviz Solutions, Llc

Corpus Christi, TX

Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...

Computer Service Desk Technician I

Phoenix Staff Inc

Anchorage, AK

Responds to Service Desk Incidents, Major Incidents, Security Incidents, Service Requests and Work Requests that fall into his/her queue in a timely fashion. Experience managing ticketing system. Defines new processes or ways of p...

Service Desk Technician

Americor

Scottsdale, AZ

Be the first point of contact for internal support requests. Support customers via phone and email. Categorize and prioritize tickets correctly. Complete and correct resolution of requests; supplies answers by finding problems, re...

Service Desk Technician

Central Hudson Gas & Electric Corp.

Poughkeepsie, NY

Competitive compensation. Medical, Dental, and Vision insurance. 401(k) Retirement Savings Plan with substantial company match. Life and Travel Insurance. Tuition Assistance. Wellness Reimbursement Program. Paid Holidays and Vacat...

IT Service Desk Technician - Tampa, United States - Penske Truck Leasing

Penske Truck Leasing

United States

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people. Major Responsibilities: Pr...

IT Service Desk Technician - Now Hiring

Penske Logistics

Tampa, FL

At Penske we have a 50-plus year history of leading the transportation and supply-chain industry, delivering world-class and award-winning technology solutions and the key to our success is our people.We are experiencing rapid bus...

IT Service Desk Technician

Empire State University

New York, United States

Provide first-level technical support and assistance to end-users via phone, email, live chat, and our ticketing system. Deliver excellent customer service, ensuring a positive experience for all users. Troubleshoot and resolve ha...

IT Service Desk Technician

Zolon Tech Solutions Inc

Washington, DC

$53k-67k (estimate)

Dice Id: zolva001. Position Id: 8272940....

Crane Service Technician New

Tradesmen International

SOUTH BEND, IN

Work with & troubleshoot all types of cranes & hoist equipment. Provide preventative maintenance. Inspection & installation of new & rebuilt equipment to crane and hoist. Perform OSHA compliance inspections & preventative maintena...

HVAC Service Technician New

Tradesmen International

New York, NY

Reading blueprints. Service work on furnaces and AC's. Commercial work. Must have tools of the trade. OSHA 10 Certification. Tradesmen+ Rewards Program earn points for hours worked. Vacation Pay. Health insurance. 401(k) profit-...

Service Desk Technician Level 3 - MSP

Valeo Networks

Phoenix, AZ

3-5 years in the technical support field, support desk, and IT industry. Willing to learn and grow with your team members/co-workers. Strong Windows troubleshooting & problem-solving skills. Some Server troubleshooting & problem-s...

Service Desk Technician

Penn Foster Group

Chandler, AZ

Directly interface with the employees via phone, IM, email, and the ticketing system. Meet service SLAs for incidents and requests including time to first response and time to resolution. Troubleshooting to restore services to the...

Service Desk Technician (hybrid, overnight shift)

Oneneck It Solutions

Gilbert, AZ

Research, respond, and resolve customer issues within scope of the Tier 1 Service Desk team's responsibilities with the goal of meeting published SLA's and OLA's. Regular assistance may be required from other Service Desk resource...

Systems Admin/Service Desk Technician

Spathe Systems

Fayetteville, NC

Act as the point of contact to support service users and customers reporting issues, requesting information, access and other services. Instant Messaging along with expertise in electronic mail (Outlook), chat, and video teleconf...

Service Desk Technician

Marken

Durham, NC

Investigate and resolve complex IT issues that have been escalated from Level 1 and Level 2 technicians. Analyze and troubleshoot hardware, software, network, and system problems effectively and efficiently. Utilize diagnostic to...

Service Desk Technician

Infopeople Corporation

Fort Myers, FL

This position requires technical competency supporting multiple enterprise operating systems, hardware platforms, and software. The duties of the Service Desk Analyst 1 may extend beyond routine troubleshooting to include hardware...

Service Desk Technician - ITIL Methodology

Raag Solutions

Raleigh, NC

Service Desk is the 247x365 single point of contact for customer submitted incidents and service requests. Required Experience: 2 years of- Excellent customer service skills along with the ability to apply more advanced technica...

Service Desk Technician

Interbase Corporation

Raleigh, NC

HiI am looking for Service Desk Technician.Skills:Experience providing excellent customer service skills using ITIL methodologyExperience working in a call center environment and Service Desk roleServiceNow experienceHDI Support...

Service Desk Technician I

Wurth Industry Of North America

Birmingham, AL

Serve as the first point of contact for End Users seeking technical assistance over the phone or email. Perform technical support to internal End Users to ensure swift service restoration on a variety of systems and applications...

Service Desk Technician

Antero Technology Services

Colorado Springs, CO

The Service Support Center is staffed 24x365; you might support either Days, Swings, or Nights. Actively participate in a collaborative team environment, trading knowledge with teammates. Resolve technical problems and answer ques...

Service Desk Technician - Experienced

5X5 Telecom

Pasadena, CA

End-User Exceptional Support: Respond to incoming technical support requests via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network issues for end-users. Provide step-by-step guidance and...

Service Desk Technician

Chas

Spokane, WA

Medical, Dental, & Vision Insurance. Paid Time Off (PTO) - up to 6 weeks of PTO per year. Childcare Stipend - contribution of $5,000 per year to the employee's dependent care spending account. Loan Reimbursement - reimbursement fo...

Tier 1 Service Desk Technician - HYBRID

Rcg Inc

Washington, DC

$46.8K - $59.2K a year

Must live within 50 miles of Washington, DC and have the ability to work onsite as needed.. Service Desk technicians provide customer service support during their designated shift, by responding to IT issues, requests for service,...

Service Desk Technician (5064)

Metrostar

Washington, DC

$52.5K - $66.5K a year

You'll work with team members to provide Tier 1 and Tier 2 customer support. You'll also provide operational support to the National Security Council. You'll provide day-to-day support of multiple classified networks. To be consid...

IT Service Desk Technician II

United Claim Solutions Llc

Remote

$50.7K - $64.1K a year

Manage escalations for IT Service Desk team Utilize internal ticketing platform to monitor and handle IT support requests submitted by Valenz users. Assist in resolving system wide issues with O365, encryption tools, endpoint mana...