Senior Customer Success Manager jobs in Chicago, IL

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SENIOR MANAGER, CUSTOMER SUCCESS (MANDARIN)

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

CompanyWonders
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 4 days ago See detail

Senior Manager, Customer Success (Mandarin)

Wonders

United States

You are a results-driven professional balancing a servant leadership approach with a committed focus on the over-delivery of monthly revenue targets. You have a history of delivering strong client retention, solid upselling result...

Senior Customer Success Manager - Coursera for Government

Coursera

United States

Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements. Responsible for client retention results, customer health metrics and verified outcomes. Ensur Customer Success by...

Senior Manager, Enterprise Customer Success

Muck Rack

United States

Attract, hire, onboard, coach, and retain top Customer Success Managers while implementing performance management strategies to ensure your team consistently attains and exceeds quota. Assess, forecast and mitigate any risk of ch...

Senior Customer Success Manager

D2L

Remote - Oregon, United States

Manage key strategic D2L customers, with a focus on developing strong, referenceable relationships Develop and manage a Customer Success Plan with the customer that articulates Customer Success goals, Customer Success measurement...

Customer Success Manager (Nearpod)

Renaissance

United States

Drive adoption, retention, and expansion among some of our most valuable school customers by understanding their needs, defining success criteria, and crafting success plans to help them achieve their goals.. Build, lead, and leve...

Customer Success Manager

Hihello

United States

Customer Relationship Management: Serve as the primary point of contact and advocate for business customers. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding and Implementa...

Scale Customer Success Manager

Ncontracts

Remote

$75,000 - $85,000 a year

Manage a large cohort of customers in their post-sales customer journey including kickoff, adoption, renewals, and advocacy. Build outreach campaigns using email, video, and in-app experiences to drive growth and upsell opportunit...

Customer Success Manager

Advantive

Remote

Develop trusted advisor relationships with assigned customers, advocating on their behalf with internal functional partners as needed. Drive product adoption and usage of our software products and solutions to retain and grow reve...

Customer Success Manager II - Enterprise

Lyra Health

United States

$106,000 - $163,000 a year

Serve as the primary relationship owner for our Enterprise segment employer customers (3,000-10,000 lives), maintaining regular contact with the customers benefits team members and other key stakeholders Partner with marketing to...

Customer Success Manager

Politemail Software

Remote

Serve as the Customer Success contact post-sale, beginning at onboarding and taking collaborative ownership through the entire customer lifecycle, including training and continual support. Collaborate daily with the Implementation...

Manager, B2B Customer Success - Capital One Software - (Remote)

Capital One

Remote

Cultivating trust and building relationships with business customers. Helping customers identify, document, measure, and achieve their desired business outcomes. Creating Customer Success plans and conducting periodic business rev...

Customer Success Account Manager

Localstack

Remote

$180,000 - $220,000 a year

Own and manage customer accounts, acting as the primary point of contact responsible for overall account health. Drive customer renewals and manage the end-to-end renewal process, ensuring a high rate of retention. Identify and pu...

Strategic Customer Success Manager

Edb

United States

Deliver a world-class customer experience as a trusted advisor that achieves success in deployment, adoption, and value realization of EDB offerings.. Create and implement individual Customer Success Plans by assessing, identifyin...

Enterprise Customer Success Manager

Lumos

United States

Onboarding Expert: Partner closely with Account Executives and Solutions Engineers to provide a smooth handoff experience as accounts graduate from Prospect to Customer. Manage internal and external counterparts to ensure kickoff...

Customer Success Manager - Mortgage

Argyle

United States

Own the customer lifecycle by onboarding new clients, driving adoption, tracking renewals, and working closely with the sales team on upsells and cross-sells. Manage and nurture multiple customer relationships, including proactive...

Customer Success Manager - Strategic Accounts - Remote US

Seamlessai

Remote - Oregon, United States

Bachelors Degree in Business, Marketing, or a related field 5+ years experience in sales, account management, or Customer Success, preferably in a technology or SaaS environment Excellent written and verbal communication skills T...

Senior Representative, Customer Order Management

Cardinal Health

Arkansas, United States

$17.60 - $25.20 an hour

Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. Manages customer account activity including, but are not limited to; Customer Order fulfi...

Sr. Customer Success Manager

Conga

United States

We identify expansion, mitigate risk using our cross functional teams and improve health and sentiment of s Customers, ensuring successful and growing renewal. Strong interpersonal skills to build rapport, establish trust, and ma...

Customer Success Manager - Advertising

Commerceiq

United States

Comprehend customers' requirements, subsequently strategize, coordinate, and oversee every aspect of a collaborative success plan.. Be an expert on the CommerceIQ platform and act as a vital resource for helping with training, qu...

Manager, Strategic Customer Success

Intuit

Georgia, United States

We connect with key influencers and power users to evaluate the strength of our business relationship, understand challenges and pain points, gather and document product feedback, act as advocates, and relay important communicatio...

Customer Success Manager

Curv Group Llc

United States

KeySmart . Statik . Floatie Kings . Create Custom Molds. Approach existing clients through telephone, email, and social media to understand and meet their needs.. Demonstrate strong interpersonal skills, consistently providin...

Customer Success Manager, (Remote US)

Profisee

Alpharetta, GA

$97.8K - $124K a year

You will work across Profisee teams, functions, and our VAR partners to ensure that both new and existing customers are leveraging Profisee to deliver tangible business value: increased revenue, decreased cost, or decreased risk....

Customer Success Manager - Healthcare Accounts

Kontakt.io

Remote

$77.9K - $98.7K a year

Drive Customer Success: Forge strong relationships with healthcare clients, ensuring their needs are understood, and their goals are met with our solutions. Act as a trusted advisor, guiding clients through the implementation proc...

Enterprise Customer Success Manager

Newsela

United States

As a member of our Enterprise Customer Success team, youll have the opportunity to directly influence how administrators engage with Newsela.. Youll monitor the health of your portfolio and every step of the client life cycle,...

Customer Success Manager

Emergent Software

United States

Up to $6,000 a month

Work closely with other talented account executives and consultants. Join a fast-growing Twin Cities based technology company with a great reputation. Sell cutting edge technology solutions solving complex business problems with c...

Customer Success Manager - GOV West

Fortive

Remote - United States

Plan and carry out sales activities to agreed budgets, sales volumes, values, product mix and timescales. Actively use and support CRM and funnel growth by creating new contacts, lead management, adding new opportunities and updat...

Customer Success Manager

Instec Corp

Remote

$60,000 - $103,000 a year

Manage a portfolio of existing customer and vendor relationships within the US and provide day-to-day support. Act as point of contact responsible for customer engagement and support a broad user base of underwriters, exposure man...

Customer Success Manager

Lifesong Hospice And Palliative Care

Remote

$42.1K - $53.3K a year

401(k). 401(k) matching. Dental insurance. Health insurance. Paid time off. Vision insurance. Bonus opportunities. Employee stock purchase plan. Quarterly bonus. Stock options. Yearly bonus. Monday to Friday....

Customer Success Manager

Lightbox

Remote

$65,000 - $85,000 a year

Engage proactively and regularly with Enterprise data clients, gathering a deep understanding of their needs and use cases to build and drive engagement strategies that increase product usage and adoption. Ensure successful onboar...

Customer Success Manager US

Incision Group Bv

Remote

$84.3K - $107K a year

You understand the perioperative environment because you either have worked as a surgical assistant, surgical technologist, registered nurse or other licensed professional or you have experience with the environment (e.g. as a con...