Member Service Contact Center jobs

Now available 77 results are consistent

Sort by:relevance - date

VP - CONTACT CENTER MEMBER SERVICES - CHATSWORTH

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

CompanyPremier America Credit Union
AddressLos Angeles, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 3 days ago See detail

VP - Contact Center Member Services - Chatsworth

Premier America Credit Union

Los Angeles, CA

Actively and consistently support all efforts to simplify and enhance member experience. Drive the consistent achievement of key performance indicators including service level, quality, revenue protection, productivity/efficiency,...

Member Service -Contact Center

First Atlantic Federal Credit Union

Eatontown, NJ

Identify products/services that might be beneficial to customers and provide them with information over the phone about the products/services and how they would provide value to the phone and encourage them to upgrade their relati...

Manager, Bank Sales and Service Contact Center New

Usaa.

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

Director, Client Care Contact Center - DPS (Debit Prepaid Services)

Visa

Austin, TX

* Develop and maintain department understanding of customers needs and strategies in order to set organizational direction and create opportunities to achieve Visa Inc.s objectives. * Establish unit goals, objectives, performanc...

Customer Service Representative - Member Contact Center - Call (Flex Remote)

Diamond Credit Union

Pottstown, PA

$32.9K - $41.7K a year

Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met. Assist members with general inquiries, accoun...

Member Contact Center Service Manager

Advia Credit Union

Kalamazoo, MI

From $85,128.16 a year

Manages team to maximize productivity, efficiency, and the potential of the human assets of Advia, including monitoring performance, performing monthly quality call reviews, coaching, mentoring, training, assuring compliance with...

Rep-Member Services Sr. - Contact Center

Honda

Marysville, OH

$41,000 - $64,400 a year

Products/Services/Systems: Have a working knowledge of all HFCU deposit and consumer loan products, and services. Working knowledge of operational systems to effectively perform: Teller Transactions, New memberships/accounts; New...

Contact Center Member Service Representative IV

Municipal Credit Union

New York, NY

Specific duties include, but are not limited to, the following:. Answer complex inbound member requests via member call-ins; queue assignment based on knowledge, skills and abilities. Perform member transactions, inquiries and pro...

Member Service Center Analyst

Maine Savings Federal Credit Union

Hampden, ME

$40.1K - $50.8K a year

The candidate we select will develop a thorough knowledge of products, services and systems, and is able to support all member needs utilizing multiple delivery channels. We are seeking a highly motivated candidate with excellent...

Bank Sales and Service Contact Center Representative II - Wires

Usaa

San Antonio, TX

Provide operational support to members with their banking needs on multiple Banking products. Review accounts and transactions to ensure adherence with regulatory guidelines and may be required to take action and/or escalate non-c...

Assistant Member Service Center Team Manager

Global Credit Union

Spokane, WA

$52,258 - $81,523 a year

Responsible for providing prompt, professional, helpful, knowledgeable and courteous Member Service. Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees reg...

Customer Service Representative-Contact Center-Hybrid!

Byk Usa Inc.

North Haven, CT

$20 - $24 an hour

Excellent Medical, Dental, and Vision Benefit plans eligible to enroll within 30 days of hire!. Annual Merit increases, Bonuses, and 401K Discretionary company match up to 5%!. Opportunity for advancement and training opportunitie...

Customer Service Representative - Contact Center - Evenings Only

Bellin Health

Green Bay, WI

High school diploma or equivalent. Additional post-secondary classes in medical terminology or health care business preferred, but not required. 1-3 years of experience in a call center environment preferred, but not required. Exc...

Member Service Call Center Representative

Randolph-Brooks Federal Credit Union

San Antonio, TX

From $20 an hour

Must have a reliable home internet provider and the ability to hard wire a connection directly to modem (Ethernet cable provided). Must be able to provide a workspace at home that is safe, suitable for work, and within a distracti...

Member Service Call Center Representative

Loyalty Credit Union

Pensacola, FL

$15.45 - $23.17 an hour

Serves membership by providing service and information in a pleasant, professional, and efficient manner via telephone, email, or chat correspondence. Continuously checks Member Service voice mail, message board, and email and rep...

Call Center Customer Service Representative – Medicaid Member Support

Conduent

Columbia, SC

$16 an hour

Using a computerized system, responds to South Carolina Medicaid member inquiries in a Call Center environment using standard scripts and procedures. Gathers information, assesses caller needs, research and resolves inquiries, and...

Clinic Contact Center - Patient Service Agent, Full Time

Mercy

Missouri, United States

$28.9K - $36.6K a year

Education: High School Diploma or Equivalent Experience: Telephone Customer Service experience, or Face-to-Face Customer Service experience, or Previous Healthcare experience. Other Skills and Knowledge: Data Entry, ability to mul...

Customer Contact Center Team Member

Columbus Zoo Family Of Parks

Powell, OH

$29.7K - $37.6K a year

Answers phone calls and emails in relation to all Zoo departments while providing exceptional customer service. Performs typing, data entry, filing and general office duties for designated areas. Up-selling memberships, special ev...

Member Service Advisor (Call Center Representative)

Skyone Federal Credit Union

Lewisville, TX

$20.57 - $26.00 an hour

Calling on and collaborating with prospects and existing members to determine their financial needs and formulate a relationship development plan that specifies ways in which products and services can meet their business or person...

Call Center Customer Service Representative – Medicaid Member Support

Conduent

Rhode Island, United States

$13 an hour

$13.00 per hour pay rate (Bi-weekly pay) Immediate eligibility to participate in a Pay-For-Performance program after new hire training. Paid training with Equipment provided. Full-time schedule (40 hrs. per week). Career Growth Op...

Member Services Center Analyst

Texas Municipal Retirement System

Austin, TX

$40K - $50.7K a year

Provide exceptional customer support and respond to information requests; answer questions and provide detailed information on benefits, eligibility, taxes or penalties, applications and other related account and benefit informati...

Member Service Center Team Manager

Global Credit Union

Fairbanks, AK

$63,233 - $101,804 a year

Responsible for providing prompt, professional, helpful, knowledgeable and courteous Member Service. Coach, lead and motivate MSC employees; promote participation in recommendation of products and services. Meet with employees reg...

Member Contact Center Sales Associate (FT and PT)

Aaa Club Alliance

Remote

$15.50 - $19.00 an hour

Work from home. Computer equipment provided. 6 Paid Company Holidays plus 2 floating Holidays Paid virtual training. Company- wide Career mobility opportunities 3+ weeks of Paid Time Off in addition to paid Holidays Competitive ho...

Director, Client Services- Client Contact Center

Tiffany & Co.

Parsippany, NJ

$131,495 - $185,640 a year

Scope of the Client Services includes all Client Contacts across phone calls, chats, email, SMS, social. Outline client service goals and KPIs for the team, and ensure these goals are achieved: service levels, productivity, client...

Member Contact Center Agent

Ase Credit Union

Montgomery, AL

$30.7K - $38.8K a year

Comply with all applicable laws and regulations.5%All other job responsibilities as assigned by managementKnowledge and SkillsExperienceSix months to one year of customer service experience. Must be able to operate routine office...

Member Contact Center Agent

Idaho Central Credit Union

Coeur D'Alene, ID

Delivering world class service to our members by demonstrating empathy, accuracy, timeliness, and problem-solving skills. Providing general information to members about our Credit Union Services. Answering telephone calls and meet...

Member Contact Center Representative

Firefighters Community Credit Union

Cleveland, OH

$20 - $21 an hour

Assist members with service requests and provide solutions on a variety of financial accounts. Identify opportunities and recommend solutions that will benefit the member Answer member questions and provide solutions. Identify sal...

Member Services Agent (Call Center)

Rue Gilt Groupe

North, SC

$17 an hour

Minimum of 1-year CALL CENTER (not the same as customer service) experience within the last 3 years. Willing to work any shift from Monday - Sunday from 9am-9pm EST. Reside in one of the following states: Florida, Pennsylvania, No...

Part-Time Bank/Credit Union Contact Center Customer Service Representative (CCC)

Jack Henry & Associates

Allen, TX

$34,320 - $37,500 a year

Providing assistance to our financial institution clients customers and members, similar to an over-the-phone personal banker. Assessing nature of question or issue and resolves in a timely manner. Questions and issues will vary...

Customer Service Representative – Contact Center

Ttec

Texas, United States

Answer incoming communications from customers. Be the face and smile of the operations. Conduct research to provide answers for customers to resolve their issues. 6 months or more of Customer Services experience. High school dipl...