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SalaryMaine Savings Federal Credit Union is seeking a candidate for a full-time, 40 hour per week position in our company call center. This position provides first call resolution to meet credit union member needs involving banking transactions, account inquiries, credit and debit card assistance and all aspects of online/mobile banking.
The successful candidate will meet member needs by completing requested transactions and/or providing information requested. The candidate we select will develop a thorough knowledge of products, services and systems, and is able to support all member needs utilizing multiple delivery channels. We are seeking a highly motivated candidate with excellent telephone customer service skills, and call center experience is desired. Service excellence is the highest priority of the position, and rotating Saturday hours from 9:00 - 3:00 are required.
This position may be considered for remote work provided the candidate meets all of the remote work requirements.
Maine Savings offers an excellent compensation package as well as the opportunity to thrive in a challenging, fun, and exciting environment. Maine Savings also offers health insurance, dental and vision insurance, 401k with company match, paid holidays, a generous Paid Time Off program, employee referral program, employee discounts, continuing education and student debt relief programs, longevity bonuses and more!
Maine Savings is a growing modern financial institution offering members a full range of financial services. With over 37,000 members and nearly $700,000,000 in assets, Maine Savings is among Maine’s largest credit unions. With 11 branches, over 140 employees, and state-of-the-art technology, Maine Savings is committed to providing its members in-person service and modern conveniences. Founded in 1961 by employees of the Bangor and Aroostook Railroad Company, Maine Savings continues to serve its membership as a federally insured not-for-profit credit union.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
