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Manager Of Customer Success jobs in Massachusetts

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MANAGER, CUSTOMER SUCCESS - STRATEGIC

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

CompanySmartsheet
AddressBoston, MA
CategoryInformation Technology
Salarylife insurance, parental leave, paid holidays, sick time, flex time, 401(k)
Date Posted 2 months ago See detail

Manager, Customer Success - Strategic

Smartsheet

Boston, MA

life insurance, parental leave, paid holidays, sick time, flex time, 401(k)

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

2 months ago seen See more...

Customer Success Representativ

Gatso Usa Inc

Beverly, MA

Be a self-starter, have the capacity to work independently with limited supervision. Take ownership of the customer experience, keep active communication throughout each inquiry to allow a successful conclusion. Have the understan...

3 days ago seen See more...

Customer Success Consultant Project Manager (Remote)

Staples Inc

Framingham, MA

Manages projects, implementations, and root cause scenarios as assigned to completion Creates and maintains timeline for all parties to ensure project timelines and sequence of events results in timely project execution Involves i...

a month ago seen See more...

Customer Support Manager

Actblue

Somerville, MA

$79,000 - $96,500 a year

Manage a team of Admin Support individual contributors and support their professional development. Support customer service tasks, such as. Answering emails with speed and accuracy, meeting team-wide quantitative and qualitative K...

4 days ago seen See more...

Cybersecurity Customer Success Specialist

Corvus Insurance

Boston, MA

Project manage the daily operations of our risk management services. Hold calls with policyholders and brokers to discuss cyber risk management and incident response. Respond timely to questions from policyholders related to risk...

a month ago seen See more...

Customer Success Analyst

Catalant

Boston, MA

Support Customer Success Managers and Associates with project matching and delivery. Use Catalant's platform to match consultants with projects. Source and screen consultants to assess fit for different projects posted to the plat...

2 months ago seen See more...

Customer Service-Self Storage Manager

Public Storage

Peabody, MA

$17 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Competitive wages paid weekly Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:...

a month ago seen See more...

Customer Service Manager

Briohealth Solutions Inc

Boston, MA

$84K - $106K a year

Strategic Leadership: Develop and execute a comprehensive Customer Service strategy aligned with the company's goals, aiming to exceed customer expectations, and to improve satisfaction, loyalty, and retention. Team Management: Hi...

a month ago seen See more...

Customer Sales Manager

Advantage Solutions

Foxboro, MA

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Assist the Brand Manager in achieving the Companys income and expense budgets by ensuring all...

a month ago seen See more...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

2 months ago seen See more...

Customer Experience Manager - Full-time

Five Below

Auburn, MA

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

2 months ago seen See more...

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