Help Desk Technician jobs in Gwynn Oak, MD

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HELP DESK SUPPORT TECHNICIAN

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

CompanyDecisionpoint | Cortek
AddressBaltimore, MD
CategoryInformation Technology
Job typeFull-Time
Date Posted a month ago See detail

Help Desk Support Technician

Decisionpoint | Cortek

Baltimore, MD

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Specialist

University Of Maryland Baltimore

Baltimore, MD

Reg or CII Exempt StaffQualificationsReg or CII Exempt StaffJob: Reg or CII Exempt StaffShift: Day JobOrganization: School of Dentistry - Information TechnologyJob Posting: May 23, 2024Unposting Date: Jun 12, 2024, 10:59:00 PM...

Tier 1 Help Desk

Tuknik Government Services

Baltimore, MD

$36.8K - $46.6K a year

The Initial Call Intake function, normally performed by the Customer Service Representative (CSR), provides detailed interaction/incident documentation of reported problems utilizing the incident management system. Documentation i...

Help Desk Supervisor

Itcnp

Columbia, MD

Identify and provide reporting on Key Performance Indicators and SLAs for the Service Desk. Develop queries to track and follow-up on reported problems; notify users of completion of requests; ensure accurate contact and problem...

Help Desk Support Specialist

Dobbs Defense Solutions

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Tier 1 Help Desk

Bigbear.ai

Columbia, MD

Respond to tickets and support subscription services. Provide Tier 1 Support on Windows devices in a classified environment. Clearance: Must possess and maintain a TS with Polygraph. Associate degree in Computer Science or related...

End User - Help Desk Support

Bct Llc

Columbia, MD

Interact and assist customers from various parts of USCYBERCOM for all types of IT support needs. Assess, research, and resolve incidents and requests regarding the use of application software products and infrastructure component...

Help Desk/Systems Administrator

Bae Systems

Annapolis Junction, MD

$112,420 - $191,070 a year

TS SCI level clearance with appropriate poly required. Five (5) years full time computer science work or experience administering computer systems. This experience shall include installation, configuration, and networking of UNIX...