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Help Desk Analyst Tier jobs

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NCIS HELP DESK ANALYST - TIER II

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

CompanyGeneral Dynamics Information Technology
AddressQuantico, VA
CategoryInformation Technology
Date Posted a month ago See detail

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

a month ago seen See more...

Help Desk Analyst

Iquasar

Washington, DC

$59k-73k (estimate)

At least five (5) years of experience providing helpdesk/desktop support in a Microsoft Windows Environment. Perform as a Tier 2 or Tier 3 Information Technology Help Desk support. Must be customer service oriented and self-motiva...

4 days ago seen See more...

Help Desk Analyst

Apexon

Remote

$21.37 - $24.00 an hour

ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. **MUST have ability to operate in shifts outside standard working hours. 401(k). Den...

6 days ago seen

Help Desk Analyst

Aci Federal™

Remote

$30.00 - $32.21 an hour

No more than 3 years experience in Help Desk setting. Basic computer skills including working with MS Word, MS Excel, MS PowerPoint, Google applications (Gmail, calendar, Google Docs, Google Sites), and databases. Ability to provi...

6 days ago seen

Help Desk Technician - Tier 2

B H Griner

Remote

$83,000 - $87,000 a year

Associate (Required). Help Desk Technician: 3 years (Required)....

6 days ago seen

Help Desk Analyst

Geras Home Care

Remote

$27.17 - $27.60 an hour

401(k). Dental insurance. Health insurance. Paid time off. Vision insurance. 1 year. Monday to Friday....

2 weeks ago seen

Tier 1 Help Desk Lead

Saic Motor

SAN DIEGO, CA

Manage and Maintain Helpdesk and schedule (24/5) Manage the escalation and control of tickets using the HELIX system Brief Leadership on Current status of HD Maintain ticketing continuity and maintain timelines for customer Mainta...

2 weeks ago seen See more...

Help Desk Analyst in Centennial, CO at SNI Technology

Sni Companies

Colorado, United States

SNI is seeking an IT Technician with a valued client in West Denver. * The IT Technician will handle the assistance of the installation of network hardware in conjunction with the system administration. Your actual pay will be det...

4 weeks ago seen See more...

Help Desk Technician - Tier 1 Bench

Intellidyne Jobs For Veterans

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 weeks ago seen See more...

Help Desk Technician - Tier 1

Marathon Ts

Falls Church, VA

Answer calls coming into the Tier 1Help Desk by the third ring. Create a customer incident in Remedy, the call tracking software for every call answered. Ability to provide Mobile Support, adding and deleting users to the client...

3 weeks ago seen See more...

Help Desk Analyst II - Now Hiring

Nicklaus Children's Hospital

Miami, FL

Bachelor's Degree in Computer Science/ Information Systems/related major or at least 4 years of equivalent work experience in a customer support role in a healthcare or corporate environment (Required) 5-7 years of troublesho...

4 weeks ago seen See more...

Help Desk Analyst

Abel Personnel, Inc

Honolulu, HI

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests. Provides polite and friendly cus...

4 weeks ago seen See more...

Help Desk Analyst - Help Desk

Bowie State University

Bowie, MD

Provide Tier Level I technical support via the phone, ticketing system, chat, and remote tools for students, faculty, and staff. Answer incoming calls and provide technical support via the phone and remote desktop support tool. Fu...

4 weeks ago seen See more...

Help Desk Analyst L2

Stefanini Latam

Washington, DC

$36.8K - $46.6K a year

Brindar soporte tcnico de primer nivel a los usuarios finales por telfono, correo electrnico o en persona. Solucionar y resolver problemas de hardware y software, incluidos equipos de escritorio, porttiles, impresoras y dispos...

4 weeks ago seen See more...

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

4 weeks ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

4 weeks ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

4 weeks ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

4 weeks ago seen See more...

Help Desk Analyst

Pursuit Aerospace

Morton, IL

$36.3K - $46K a year

Perform installation of PC hardware and software. Perform onboarding and deboarding duties for end users Assist in network and hardware troubleshooting. Assist in performing preventative maintenance and upgrades on servers. Help t...

4 weeks ago seen See more...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

4 weeks ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

4 weeks ago seen See more...

IT Help Desk Analyst

Coventek Inc

Atlanta, GA

$37.7K - $47.7K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

4 weeks ago seen See more...

Help Desk Analyst I

City Of Beaumont, Texas

Beaumont, TX

$50,000 a year

Answers the Help Desk line and responds to end user requests, emails, questions, and problems in a professional and timely manner. Adverse working conditions include, but are not limited to, extreme cold, dust, and confined spaces...

4 weeks ago seen See more...

Help Desk Analyst

Bowman & Company Llp

Voorhees, NJ

From $20 an hour

401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Health savings account. Life insurance. Paid time off. Professional development assistance. Vision insurance. 1 y...

4 weeks ago seen See more...

Technical Help Desk Analyst

It Customer Service - Post

Trenton, NJ

$20 - $22 an hour

Microsoft Windows 10. Knowledge of Microsoft Windows Server, Active Directory, and Office 365 training on AOC mainframe systems will be provided. Experience using Microsoft Excel, Word and Visio. Must have good clear communicati...

4 weeks ago seen See more...

Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

4 weeks ago seen See more...

Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

4 weeks ago seen See more...

IT Help Desk Analyst

Supercare Health

City Of Industry, CA

Identify, research, and resolve technical problems and assist with telephone calls, emails, and personal requests for technical support. Maintain documentation, track and monitor the problems to ensure a timely resolution. Analyze...

4 weeks ago seen See more...

Senior Help Desk Analyst

The University Of Tennessee, Knoxville

Knoxville, TN

Work is completed with minimal oversight.Duties Performed HelpDesk and Campus Operator SupervisionThe primary function of this position is to serve as a senior analyst on a remote team, provide excellent customer service, a...

a month ago seen See more...

Help Desk Analyst - Charlotte, NC

Network Essentials, Inc.

Charlotte, NC

IT Support relating to technical issues involving Microsofts core business applications and operating systems. Support of disaster recovery solutions. Basic technical support at the network level: WAN and LAN connectivity, router...

a month ago seen See more...

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