Full-Time Call Center Support jobs in Silver Spring, MD

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TIER I CALL CENTER SUPPORT AGENT

Respond to requests for technical assistance via phone, email or via the web queue, including chat or Instant Message, when implemented. Open service desk tickets and ensure proper information is collected from user and recorded i...

CompanyTeksynap
AddressSilver Spring, MD
CategoryInformation Technology
Salary$39.2K - $49.7K a year
Job typeFull-time
Date Posted 2 months ago See detail

Tier I Call Center Support Agent

Teksynap

Silver Spring, MD

$39.2K - $49.7K a year

Respond to requests for technical assistance via phone, email or via the web queue, including chat or Instant Message, when implemented. Open service desk tickets and ensure proper information is collected from user and recorded i...

Data Call Support Analyst

Savvee Consulting, Inc.

Silver Spring, MD

$62.6K - $79.2K a year

Providing support for all of the cyber security related Data Calls, including analyzing data needed, collection methodologies, target audiences, and tracking task completions. Creating and updating tracking mechanisms to verify an...

Call Center Supervisor (4112)

Three Saints Bay, Llc

Washington, DC

$64k-87k (estimate)

Maintains and improves Call Center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvem...

Call Center Manager (4095)

Three Saints Bay, Llc

Washington, DC

$103k-138k (estimate)

He/She is responsible for reviewing draft deliverables, including verifying data queries and reporting. As a more senior resource, the Call Center Manager is also responsible for analyzing business processes and recommending impro...

Provider Inquiry Associate/Call Center Representative

Business Promotion Consultants, Inc.

Washington, DC

$21 an hour

High School Diploma or equivalent; some college preferred. 1-2 years experience in a 'Medical' Call Center - Call Center background. Understands Medicaid, Medicare, Medical Insurance and the managed health care industry. Knowledge...

Patient Service Representative (Call Center)

Foxhall Ob Gyn Associates

Washington, DC

$42k-54k (estimate)

401(k). Dental insurance. Health insurance. Health savings account. Paid time off. Retirement plan. Vision insurance. 8 hour shift. Monday to Friday. High school or equivalent (Required). EMR systems: 2 years (Required). Customer...

CALL CENTER REPRESENTATIVE BILINGUAL

Whitman-Walker Health

Washington, DC

Through care, advocacy, research, and education, we empower all persons to live healthily, love openly, and achieve equality and inclusion. This role facilitates accessing care by utilizing telephonic, text, email, and telephone e...

Call Center Representative (Tier 1)

E-Talent Network

Washington, DC

Provide first-level troubleshooting support, problem resolution and walk the user through a series of steps to determine the nature of the problem. . Providing telephone, email and walk-in support to the client end-user community....

Patient Access Associate- Call Center

Howard University Hospital

Washington, DC

$42.4K - $53.6K a year

Answers and responds to all phone calls, facsimiles, patient inquiries and requests in all assigned ancillary and clinic areas. Contacts insurance carriers and/or reviews information from automated insurance verification systems t...

Call Center and Recruitment Coordinator

Eurekafacts Llc

Rockville, MD

$45,000 - $55,000 a year

Supervise call agents to field surveys and conduct participant recruitment for research studies. Set up day-to-day campaigns in the call system, monitor progress, and ensure quality of calls and data entry. Schedule shifts, assign...

Call Center Representative / Data Entry

Openrims

Arlington, VA

$23.70 - $26.90 an hour

High School Diploma or the equivalent. Basic computer skills. Proficient Data Entry skills. Ability to multitask, prioritize, and manage time effectively in a dynamic environment. Willingness to learn and to take on new challenges...

Technical Support Center Specialist

Progressive Technology Federal Systems

Rockville, MD

$60,000 - $70,000 a year

Receive, prioritize, and manage incoming support tickets related to the Knowvation platform via email, phone, or ticketing system. Accurately log and document all relevant details of reported issues, including symptoms, troublesho...

Patient Service Specialist, Day Shift, AMG Scheduling Call Center

Adventist Healthcare

Gaithersburg, MD

$44.3K - $56.1K a year

Greet and direct patients for appointments, tests, referrals, and information utilizing effective customer relations skills and telephone techniques. Schedules patient appointments, test procedures using a computerized scheduling...

Call Center Representative - Base Salary + Commission / Bilingual

Mtm Llc

Laurel, MD

Confirm scheduled appointments with customers for home remodeling services. Make outbound calls to customers to verify appointment details, including date, time, and specific requirements. Respond to inbound calls from customers s...