Address
Form of work
SalaryREQUIREMENTS:
BPC is an equal opportunity employer.
XJ6
- High School Diploma or equivalent; some college preferred
- 1-2 years experience in a 'Medical' Call Center - Call Center background
- Understands Medicaid, Medicare, Medical Insurance and the managed health care industry
- Knowledge and experience with medical and dental claim forms
- Lap top/PC and Microsoft Office proficiency
- Excellent communications skills
- Personal Characteristics:
- Excellent attendance and work record; detail oriented
- Positive attitude
- High energy; enthusiastic team player
- Responds to in-coming customer/'provider' inquiries and complaints while entering data in a call center environment.
- Researches information, resolves issues and explains eligibility claims, appeals, and reprocessing of claims to billing providers; makes outbound calls to providers; logs all customer calls
- Returns claims, when necessary, with a write-up, indicating the reason for the return
- Performs all other duties as assigned
BPC is an equal opportunity employer.
XJ6
