Full-Time Analyst Customer Support jobs

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ASSOCIATE CUSTOMER SUPPORT ANALYST

Manage the processing of incoming cases to the Customer Support Team via both telephone and email to ensure courteous, timely, and effective resolution of issues. Regularly communicate case status updates to clients. Document all...

CompanySurescripts
AddressArlington, VA
CategoryInformation Technology
Salary$59,900 - $73,300 a year
Job typeFull-time
Date Posted 14 hours ago See detail

Associate Customer Support Analyst New

Surescripts

Arlington, VA

$59,900 - $73,300 a year

Manage the processing of incoming cases to the Customer Support Team via both telephone and email to ensure courteous, timely, and effective resolution of issues. Regularly communicate case status updates to clients. Document all...

Quality Analyst & Customer Support Specialist

Dynamic Health It

New Orleans, LA

$35 - $50 an hour

Experience as healthcare software superuser, application analyst, QA, or project manager. Experience with using ticket systems. An understanding of relational database technology and ability to develop SQL queries is desirable but...

Customer Accounting Analyst New

Tkc Holdings

Saint Louis, MO

* Language skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. * Mathematical skills: Ability to calculate figures and amounts suc...

Technical Operations & Insights Analyst - Product Support New

Figma

United States

Build data pipelines that enable reliable, accurate, and timely data insights. Enable Product Support to capture customer, product, and team performance insights. Develop and maintain workforce capacity models to forecast staffing...

Customer Service - Donor Support Technician New

Csl Plasma

Linden, NJ

Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events. Education High school diploma or equivalent required...

Customer Support Engineer New

Perkinelmer

Indianapolis, IN

Installation, Maintenance & Repair.Install, maintain, verify performance and repair PerkinElmer equipment at customer sites ensuring best-in-class service within established time frame and assigned geographical area or site.. Dri...

IT Specialist (Customer Support)

Department Of Parks And Recrea

Washington, DC

$80,783 - $103,333 a year

Provides office cod user support and training for electronic mail and PC-based applications such as work processing, database management, graphics and charting, and spreadsheets.Takes a proactive approach to identify issues, devel...

Customer Support Analyst (Tier II)

Thentia

Oklahoma City, OK

Provide Tier IICustomer Support for complex cases triaged by Tier I or our Customer Success team Communicate (written & verbally) with customers and collaborate with internal teams on Tier I & III, Customer Success and Delivery M...

Senior Sales Administration & Support Analyst New

Abbott Laboratories

Alameda, CA

$83,600 - $167,200 a year

Career development with an international company where you can grow the career you dream of. Free medical coverage for employees* via the Health Investment Plan (HIP) PPO An excellent retirement savings plan with high employer con...

Loan Support Analyst

Pnc Financial Services Group

Pittsburgh, PA

$52.7K - $66.8K a year

Some responsibilities may be performed remotely, at the managers discretion.We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and inge...

Data Support Sr Analyst

Bank Of America

Jersey City, NJ

$70,700 - $125,400 a year

Consult with data stewards, process owners, subject matter experts, technical experts, end users and other stakeholders to gather information about the current and target state business process, data attributes and data sources, c...

Business Analyst - Customer Care Support

Firstenergy Corp

Akron, OH

$71K - $89.9K a year

Demonstrating a commitment to FirstEnergy Core Values and Behaviors Developing operational, management, regulatory and other ad-hoc reports using a variety of tools including SAP, Excel QlikView, Power BI, TOAD, etc. Coordinating...

Customer Support Analyst - North America

Mews

Remote

$66,000 a year

Develop an in-depth understanding of Mews' solutions, serving as an ambassador to our customers, ensuring they are achieving great value from our products. Provide exceptional support for customers on technical issues via messagin...

Customer Support Analyst (XBP)

Springbrook Holding Company Llc

American Fork, UT

$38K - $48.1K a year

Respond to customer queries in a timely and accurate way, via phone or email, adhering to Xpress Bill Pay policies and best practices. Work with customers using credit cards or bank checks for payments over the phone. Become an ex...

Customer Support - Branch Banking Analyst

Ufs Llc

Omaha, NE

Ability to learn and understand Fiserv Premier and Fiserv ancillary software including Business Process Manager Account Opening solution. Knowledge of MS Windows server application installations. Ability to learn technical aspects...

Customer Support Analyst

Rf-Smart

Littleton, CO

Learn specific product areas within our core technologies and/or applications, develop advanced troubleshooting and diagnostic skills, and gain exposure to our products underlying technologies. Troubleshoot and liaise with develo...

Customer Support Analyst

Pratt Industries

Vandalia, OH

$36.5K - $46.3K a year

Must be able to communicate at a high level to production employees, management and customers. This position must be computer literate. General office duties, ordering supplies, scanning/faxing, filing, answering phones. Maintain...

Customer Support Analyst

Saic

Arlington, VA

$75.3K - $95.4K a year

Associates Degree or experience accepted in lieu of degree 3 to 5 years of experience TS (SCI Eligible) IAT-I, Certification in one of the following areas, A+ CE, CCNA-Security, Network+ CE, SSCP TS/SCI IAT-II, Certification in on...

Customer Support Analyst

Ciox Health

Remote

$33.8K - $42.8K a year

Meet personal/team email goal targets and quotas. Answering a high volume of emails and live chats on a daily basis Provide backup support on the Customer Service phones whenever needed Analyze and identify patterns of incorrect b...

Customer Support Specialist

Roadie

United States

Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Balan...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Customer Support Manager

Orbus

North Las Vegas, NV

From $70,000 a year

Morning check in w/ WR Leadership, status of daily work, objectives. Assess work with each LV teammate, capabilities hurdles, efficiencies, training needs. First line of communication with LV CSA team for troubleshooting and suppo...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

Five Star Fanatic (Software Customer Support)

Rta, The Fleet Success Company

Glendale, AZ

$60,000 - $75,000 a year

Combines excellent service skills and the ability to assist clients through software and system applications that are diverse and complex. Feels at home working in a Customer Support team. This means you love being on the phone to...

Customer Support Representative

Ktec Equipment & Supplies

Chandler, AZ

$18.28 - $20.47 an hour

401(k). Dental insurance. Health insurance. Paid time off. 8 hour shift. Day shift. Monday to Friday. Chandler, AZ 85226: Relocate before starting work (Required)....

Technical Customer Support Advisor

Intouchcx

Mesa, AZ

$18.50 an hour

Flexible schedules. Competitive salary - $18.50/hr. Industry-leading benefits - Health, Dental, Vision, 401(k). Amazing career growth opportunities. Assist all customers through inbound calls, emails, and/or chats. Communicate a v...

L2 Customer Support IT

Metova

Remote

$70.8K - $89.6K a year

Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...

Customer Support Associate

Leetcode

United States

$47.9K - $60.7K a year

DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...

Customer Support Associate

Revalize

Jacksonville, FL

$41.8K - $52.9K a year

Provide excellent customer service to Revalize customers and teammates through consistent and thoughtful behavior aligned with Revalize values Provide support for incoming queries and issues related to the companys proprietary so...