Customer Technical Support Engineer jobs
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TECHNICAL SUPPORT ENGINEER
Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...
| Company | Rapid Response Monitoring |
|---|---|
| Address | Syracuse, NY |
| Category | Information Technology |
| Job type | Full-Time |
| Date Posted | yesterday See detail |
Technical Support Engineer
Rapid Response Monitoring
Syracuse, NY
Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...
yesterday seen See more...
Technical Support Engineer
Rapid Response
Syracuse, NY
Troubleshooting guru: diagnose and resolve technical issues related to customer alarm and fire systems, ensuring their seamless operation. Communication expert: clearly explain complex technical concepts to customers, fostering tr...
yesterday seen See more...
- View all Rapid Response jobs - jobs in Syracuse, NY
Customer Support Engineer - Raleigh/Durham/RTP, NC
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
2 days ago seen See more...
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Customer Support Engineer -Montreal/Ottowa Canada
Oxford Instruments
Remote - United States
Install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic User Familiarization Training at installations. Ensure the customer is aware at all times of the correct meth...
2 days ago seen See more...
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Customer Success Associate, Technical Support (French bilingual)
Fortive
Remote
Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...
2 days ago seen See more...
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Technical Customer Support Engineer
Parade
Remote
$50,000 - $60,000 a year
Own resolution of tier 2 support conversations from investigation, root cause analysis, escalation to Engineering and Product teams, and providing recommendations and fixes back to the customer. Act as the primary escalation point...
2 months ago seen See more...
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Customer Lobby - Technical Support Engineer, (Remote, US)
Evercommerce
Oakland, CA
$70,000 - $80,000 a year
Working closely with the customer success team to understand and resolve customer issues and questions.. Find technical and non-technical solutions for customer-facing issues. Design and develop tools for the customer success team...
2 months ago seen See more...
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Customer Support Engineer
Perkinelmer
Boston, MA
Install, maintain, validate and repair PerkinElmer and/or multivendor instrumentation at customer site with best-in-class service. Provide scheduled and unscheduled corrective maintenance for customers including warranty services...
7 days ago seen See more...
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Support Engineer Technical Lead
Hbk Capital Management
New York, NY
Bachelor's degree, preferably in Management Information Systems or Computer Sciences. 6+ years of progressive enterprise infrastructure exposure supporting end user systems in an enterprise environment. 2+ years engineering and im...
5 days ago seen See more...
- View all Hbk Capital Management jobs - jobs in New York, NY
Technical Support Engineer
Techryde Inc
Remote
$50,472.57 - $60,784.17 a year
Support Query Handling: Provide timely and effective Technical Support to restaurant clients, addressing their queries and issues via phone, email, or ticketing system. SLA Management: Monitor and manage service level agreements (...
a week ago seen See more...
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Head of Technical Customer Support
Typeform
United States
Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...
7 days ago seen See more...
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Customer Support Engineer, I
Antech Diagnostics
Carlsbad, CA
Able to understand and diagnose issues, and identify root cause through detailed analysis using both simple and in-depth questioning techniques. Able to document steps to reproduce accurately. Utilize strong customer and technical...
2 weeks ago seen See more...
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Junior Customer Support Engineer
Analyst1
Remote
$61.1K - $77.3K a year
Monitor and respond to new requests to the support team. Conference call with customers to troubleshoot issues and gather information. Directly access and manage SaaS and/or PaaS instances of our software. Learn and train others o...
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Lab Systems Engineer – Engineering Maintenance Technical Support
General Motors
Warren, MI
Maintain a technical focus on Electrical Engineering in support of the EMTs organization. . Lead and support projects that specify, source, engineer, integrate, install, and commission new test equipment. Ensure management and st...
a week ago seen See more...
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Technical Support Engineer (L5) - Data Platform, Big Data / Analytics
Netflix
Los Gatos, CA
$104K - $131K a year
Los Gatos, CA or US Remote only. You are skilled in providing superior customer support across a complex organization, ideally as part of a central team You are passionate about customer experience, striving to be an excellent cus...
2 weeks ago seen See more...
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IT TECHNICAL SUPPORT ENGINEER
Telmar Group
New York, NY
Act as the primary contact for all Splashlight IT and TECHNICAL SUPPORT issues under the direction of the VP, IT & Security, and team. Provide end-user support for laptops, workstations, displays, phones, printers, cables and rela...
2 weeks ago seen See more...
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IT TECHNICAL SUPPORT ENGINEER
Splashlight & Telmar
New York, NY
Act as the primary contact for all Splashlight IT and TECHNICAL SUPPORT issues under the direction of the VP, IT & Security, and team. Provide end-user support for laptops, workstations, displays, phones, printers, cables and rela...
2 weeks ago seen See more...
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Technical Support Engineer
The Cbord Group, Inc.
United States
$25 - $27 an hour
Issue Ownership: Take full responsibility for customer-reported issues, ensuring they are resolved in a timely and effective manner. Problem Solving: Research, diagnose, troubleshoot, and identify solutions to resolve system issue...
2 weeks ago seen See more...
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Technical Customer Support, US
Channable
New York, NY
$62,000 a year
A self-starter with a history of working in a fast-paced environment - we are a growing team at Channable US;. Have knowledge of the eCommerce industry either through your time at an agency, a retailer, or even running your own eC...
2 weeks ago seen See more...
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Technical Support / Customer Service Representative
Webhelp
United States
$27.6K - $34.9K a year
Provide inbound customer support using a call flow guide Resolve technical issues related to hardware, software, and client products Track, document, and retrieve information in databases Be an amazing problem-solver Maintain broa...
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Technical Customer Support Representative
Restream
Remote
$44.7K - $56.6K a year
Provide prompt, accurate, and personalized assistance to Restream users through live chat, email, and social media Resolve customer issues by developing expertise in relevant product areas and utilizing your basic programming know...
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Magento Commerce Technical Support Engineer
Ursus
Austin, TX
Linux, Apache, MySQL, PHP, NGINX, Redis, DNS, CDN and SSL. Familiarity with programming/scripting languages such as PHP, Node.js, Perl, Java and Python. Familiarity of Magento Commerce, or any other eCommerce Platforms (Support, S...
3 weeks ago seen See more...
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Technical Customer Support Representative
Auction Edge Inc
Franklin, TN
$38.7K - $49K a year
Manage inbound customer calls and emails to assist with Edge technology-related issues. Document Customer Support calls and emails, or other forms of communication, accurately in the ticket management system. Assist in developing...
2 weeks ago seen See more...
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Technical Customer Support - Phone, Email (3725)
Modsquad
Jamaica, NY
Tech Savvy and Windows Admin knowledgeable. Basic knowledge of Windows OS and Server OS. Prior experience with phone and ticket support. Great reading capabilities and comprehension, as well as prior experience with following stan...
2 weeks ago seen See more...
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Tier 2 Technical Support Engineer
Ringcentral, Inc
Fort Worth, TX
Diagnoses and troubleshoots all RingCentral Unified Communications (UC) issues and assists customers to maintain stable integrated UC platform.. Provides Enterprise level Technical Support to all Enterprise customers. Troubleshoot...
3 weeks ago seen See more...
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Junior Customer Support Engineer
Nitra
Washington, DC
$59.3K - $75.1K a year
A Customer Support Engineer who will be responsible for managing Nitras customers from both a relationship and technical standpoint. The ideal candidate is not only an expert in account management but also possesses the capabilit...
3 weeks ago seen See more...
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Portacool Customer Care Representative | Technical Support
Portacool Llc
Center, TX
$32.8K - $41.6K a year
Provide strong understanding of technology and the communication skills to be able to explain complex solutions in a language that customers can easily understand to provide a pleasant experience Responsible for communicating dail...
3 weeks ago seen See more...
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Technical Support Engineer
Microsoft
Olin, NC
5+ years Technical Support, customer facing, technical consulting experience, or information technology experience OR Bachelors Degree in Computer Science, Information Technology (IT), or related field AND 3+ years technical sup...
3 weeks ago seen See more...
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Associate IT Customer Support Facilitator - Zoom Technical Assistant
State Of Washington
Olympia, WA
Provide technical support for virtual committee hearings and floor sessions as the Zoom host. Provide late-night coverage of the House or Senate floor sessions as the Zoom host. Troubleshoot technical issues with legislative membe...
3 weeks ago seen See more...
- View all State Of Washington jobs - jobs in Olympia, WA
QA Software Engineer, Technical Support
Qt Group
Boston, MA
Process support requests from prospects and customers who are developers using our QA tools. Provide Technical Support via email and, in some cases, virtual meetings. Reproduce, troubleshoot, and resolve issues related to QA tools...
3 weeks ago seen See more...
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