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SR. DIRECTOR, SUPPORT OPERATIONS

Selection/Implementation of New Tools for Customer Care Create a vision and roadmap, working with our IT and Product Teams, on the tooling strategy for the future. Example is how to best leverage our new implementation of Servic...

CompanyInfor
AddressRemote
CategoryEducation/Training
Salary$167K - $211K a year
Date Posted 2 months ago See detail

Sr. Director, Support Operations

Infor

Remote

$167K - $211K a year

Selection/Implementation of New Tools for Customer Care Create a vision and roadmap, working with our IT and Product Teams, on the tooling strategy for the future. Example is how to best leverage our new implementation of Servic...

2 months ago seen See more...

Senior Customer Support Manager

Genesis Digital Llc

Las Vegas, NV

Oversee the daily workflow of the Customer Support department and enhance the Customer Support team's performance through optimized processes, procedures and development of employees.. Establish and maintain key performance indic...

2 months ago seen See more...

Data Center Customer Operations Technician - Elk Grove Village, IL

Vetjobs & Military Spouse Jobs

Elk Grove Village, IL

Racks and stacks customer equipment. Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly. Installs circuits requiring advanced fiber terminations. You prioritize work from the Oracle qu...

2 months ago seen See more...

Data Center Customer Operations Technician

Equinix, Inc.

Seattle, WA

Racks and stacks customer equipment. Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly. Installs circuits requiring advanced fiber terminations. You prioritize work from the Oracle qu...

2 months ago seen See more...

Customer support manager

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

2 months ago seen See more...

Lentivirus Support Operator

Johnson & Johnson

Raritan, NJ

The anticipated base pay range for this position is$33,000 to $46,000. This position is overtime eligible. This position is eligible for a shift differential. . Employees are eligible for the following time off benefits:. Vac...

2 months ago seen See more...

Customer Support Engineer

Perkinelmer

Trenton, NJ

Maintain Training and Compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Ability to follow written and verbal directions, read and understand t...

2 months ago seen See more...

Assistant Manager, Customer Operations - Port Chester Shopping Center

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

2 months ago seen See more...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

2 months ago seen See more...

Customer Support Specialist

Enumerate

Athens, GA

Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...

2 months ago seen See more...

Customer Support Specialist I - Service Desk

Health First

Rockledge, FL

Maintains a high level of compliance in assigned areas of responsibility, abides by established Health First Information Security policies and procedures. Follows the troubleshooting documentation for information systems support,...

2 months ago seen See more...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

2 months ago seen See more...

Sales Support & Operations Specialist

Sme

Southfield, MI

Assist with analysis of the sales pipeline, pipeline movement, team performance and forecasting. Maintain & design activity, and ad-hoc reports & dashboards. Track and report on new business and renewal metrics. Periodically revie...

2 months ago seen See more...

Customer Support Representative

Vitu

Helena, MT

Respond to all customer's phone, email, and other forms of communication. Assist users with their on-line transactions. Assist customers with clarifying title corrections needed. Answer customer's questions related to DMV's Dealer...

2 months ago seen See more...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

2 months ago seen See more...

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

2 months ago seen See more...

Care Operations Support Assistant – Atlanta, GA

Humana

Atlanta, GA

Minimum of 1 3 years of experience in Provider Relations, Operations, Customer Service, Logistics, and/or Project Coordination. 1- 2 years of demonstrated leadership experience. Minimum of 1 3 years of technical experience wor...

3 weeks ago seen See more...

Operations Support 3 (DOT Driver) - Newton, KS

Simplot

Newton, KS

Loading and delivering chemicals to customers.. Operating a forklift.. Receiving and unloading product and performing warehouse inventory and storage functions. . May assist with recordkeeping related to warehouse/inventory respon...

3 weeks ago seen See more...

Customer Service Representative Support

Exacta Land Surveyors Llc

Cleveland, OH

$36.9K - $46.8K a year

Answer, screen, or forward calls, providing information, taking, and distributing messages. Prioritize requests to meet deadlines. Organize and prepare electronic files folders, ensuring all documentation required is correct. Crea...

4 weeks ago seen See more...

Customer Service/Ground Operations Agent

Allegiant Travel Company

Laredo, TX

$15 an hour

Must be at least 18 years of age and possess a valid drivers license. Ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact wi...

4 weeks ago seen See more...

Administrative Support - Marketing and Customer Relations

Devereux Foundation

Sylvania, PA

A Monday through Friday daytime schedule.. Opportunities to learn and grow professionally.. A rewarding career while making a difference!....

4 weeks ago seen See more...

Operations Support Specialist

Atx Advisory Services

Biddeford, ME

From $20 an hour

Sales and Operations Support including maintaining Time & Billing and Project Management tools, preparing and reviewing client deliverables using PowerPoint, Word, and Excel, managing CRM data, and performing all administrative po...

4 weeks ago seen See more...

Client Support Representative-Customer Solutions

Nordx

Scarborough, ME

$40.4K - $51.1K a year

Handles all incoming calls, identifies client needs and responds accordingly. Regularly monitors problem sheets and maintains computerized client problem tracking. Acts as a liaison between clients and the clinical laboratory. Per...

4 weeks ago seen See more...

Customer Service Representative/Administrative Support

Dura Products

Arcadia, IN

$20 - $25 an hour

Office Management:. Oversee day-to-day office operations, including managing office supplies, equipment, and facilities. Coordinate office maintenance and repairs. Implement and maintain efficient filing systems, both physical and...

4 weeks ago seen See more...

Customer Service/Technical Support Representative

Sandmbs Business

Richardson, TX

$45,000 - $50,000 a year

Strong vocal communication abilities are an essential skill set. The ability to learn quickly and efficiently is extremely important. Problem solving and empathizing with customers which will lead to the best outcome on each and e...

4 weeks ago seen See more...

Investment Operations Client Support Specialist

Cain Watters And Associates

Frisco, TX

$55,000 - $70,000 a year

Process all new account paperwork for CWA recommended investment programs. Process all service requests for existing accounts on CWA recommended investment programs. Manage closing accounts. Serve as onsite point of contact betwee...

4 weeks ago seen See more...

Operations Support Specialist

So Bran Inc

Washington, DC

$48.4K - $61.2K a year

Accountability of products entering and exiting warehouse Visually inspecting mail for suspicious stains or substances Receiving and sorting incoming mail Screening mail (letters, parcels and flats) for potential contaminants foll...

4 weeks ago seen See more...

Customer Service & Tournament & Facility Support

Frozen Ropes Orange Llc

Chester, NY

$15 - $20 an hour

Employee discounts. Opportunity for advancement. Training & development. Tournament Support: Collaborate with the tournament director to ensure all necessary equipment, supplies, and resources are readily available. Facility Maint...

4 weeks ago seen See more...

Operations Support Specialist-Durational

Connecticut Housing Finance Authority

Rocky Hill, CT

$65,651 - $86,553 a year

Manage calendars, schedule meetings, and coordinate travel arrangements for executive office. Prepare documents, reports, and presentations for administrative and executive meetings. Provide top line support to management in areas...

4 weeks ago seen See more...

Administrative Operating Records Support A/B

Eversource

Waterbury, CT

$25.78 - $33.69 an hour

Receives and analyzes calls requiring immediate response. Operates base radio equipment to contact operating personnel for assuring safe and reliable operation of the system and timely response to customers. Receives and answers t...

4 weeks ago seen See more...

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