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SR. DIRECTOR, GLOBAL CUSTOMER SUPPORT OPERATIONS

Create and own the building and execution of a scalable Support Operations model that helps the global delivery team achieve or exceed targetsLead a technical team of support escalation agents specific for field or product escalat...

CompanySmartsheet
AddressBellevue, WA
CategoryInformation Technology
Salary$171K - $216K a year
Job typeFull-time
Date Posted 4 weeks ago See detail

Sr. Director, Global Customer Support Operations

Smartsheet

Bellevue, WA

$171K - $216K a year

Create and own the building and execution of a scalable Support Operations model that helps the global delivery team achieve or exceed targetsLead a technical team of support escalation agents specific for field or product escalat...

4 weeks ago seen See more...

Customer Support Operations Manager (Boulder, CO)

Fotokite Ag

Longmont, CO

Leads top-notch external and internal Support Operations for Fotokite products by developing and managing support and operations tools, processes, and people, and when necessary, providing direct, on-site Customer Support. Interna...

2 months ago seen See more...

Customer Support Agent New

Tri Counties Bank

Chico, CA

One or more years customer service or professional business experience required. High school diploma or GED required. Previous customer service experience required. Financial services or call center experience preferred. Strong p...

10 hours ago seen See more...

Customer Support Technician II - (T2) New

Koin

Portland, OR

Has developed analytical skills and application of scientific methods to perform a variety of activities . Has good understanding of how the team integrates with others. Has no supervisory responsibilities. Recognizes and solves t...

17 hours ago seen See more...

Customer Support Technician I (T1) New

Koin

Hillsboro, OR

Applies basic analytical skills or scientific methods or operational processes to perform straightforward activities. Understands how the assigned duties relate to others in the team and how the team integrates with others. Has no...

17 hours ago seen See more...

Customer Support Technician IV New

Koin

Portland, OR

Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks. Has a good understanding of how the team integrates with others to achieve objectives. May provide informal guidance and suppo...

17 hours ago seen See more...

Customer Support Technician III (T3) New

Koin

Portland, OR

Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks. Has a good understanding of how the team integrates with others to achieve objectives. May provide informal guidance and suppo...

17 hours ago seen See more...

Customer Operations Specialist

Mobot

Chicago, IL

Review, deliver, and communicate test results to customers, troubleshooting issues where necessary Integrate and maintain customer test suites in Mobots platform Use your data analysis skills to improve daily operations Provide a...

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Student: Customer Support Agent

University Of Kentucky

Lexington, KY

Job Title:Student: Customer Support AgentRequisition Number:SE03985Department Name:3J5SE: Student EmploymentWork Location:Lexington, KYOn Campus/Off Campus:Off CampusSalary Range:$16.75-$19.50Type of Position:StudentPosition Time...

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Customer Operations Specialist

Mobot

San Jose, CA

Review, deliver, and communicate test results to customers, troubleshooting issues where necessary Integrate and maintain customer test suites in Mobots platform Use your data analysis skills to improve daily operations Provide a...

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Customer Support Engineer

Kla

Phoenix, AZ

If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our e...

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Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

2 days ago seen See more...

Sr. Director, Support Operations

Infor

Remote

$167K - $211K a year

Selection/Implementation of New Tools for Customer Care Create a vision and roadmap, working with our IT and Product Teams, on the tooling strategy for the future. Example is how to best leverage our new implementation of Servic...

2 days ago seen See more...

Seasonal DOT Operations Support Moses Lake SGS AB New

Simplot

Moses Lake, WA

Medical, dental, vision coverage. 401(k) savings plan. 10 Paid Holidays. Paid Time Off (where applicable). Relocation Assistance Program (where applicable). Education Assistance (where applicable). Benefits details available at si...

16 hours ago seen See more...

International Operation Gallant Phoenix (OGP) Support SME (J3)

D3 Air And Space Operations Inc

Tampa, FL

Lead the USSOCOM Partner Nation Integration Process to include the nomination process, Embassy briefs, IA/IC coordination and CDRUSSOCOM decision making process.Draft and staff all correspondences from CDRUSSOCOM regarding OGP.Con...

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J3-International Sr. Operation Gallant Phoenix Support SME

Seventh Dimension

Tampa, FL

Lead the USSOCOM Partner Nation Integration Process to include the nomination process, Embassy briefs, IA/IC coordination and CDRUSSOCOM decision making process. Draft and staff all correspondences from CDRUSSOCOM regarding OGP. C...

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Operations Support

Global Channel Management, Inc.

Miami, FL

Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Understand how to do back-upfor customer Troubleshoot cross-connects Linux Plus IBM gear Testing different type of circuit...

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Support Representative - Flight Operations Business Operations

United Airlines

Los Angeles, CA

It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in t...

2 days ago seen See more...

Flight Operations Airborne Customer Support Captain

Gulfstream Aerospace Corporation

Savannah, GA

Operate Gulfstream aircraft in support of corporate transport, Airborne Product Support, Gulfstream maintenance, customer accommodation, and other functions as required. Assist PIC in support of Demonstration operations in accord...

a month ago seen See more...

Customer Service & Customer Support Operations

Higherring

Eugene, OR

Customer Service & Customer Support Operations - Monday - Thursday, 2 p.m. - 1 a.m. Pacific. Customer Service & Customer Support Operations - Friday - Sunday 6 a.m. - 7 p.m. Pacific. Customer Service & Customer Support Operations...

a month ago seen See more...

Customer Service & Customer Support Operations

Higherring

Remote

$16 - $19 an hour

Customer Service & Customer Support Operations - Monday - Thursday, 2 p.m. - 1 a.m. Pacific Customer Service & Customer Support Operations - Friday - Sunday 6 a.m. - 7 p.m. Pacific Customer Service & Customer Support Operations -...

a month ago seen See more...

Senior Customer Support Manager

Genesis Digital Llc

Las Vegas, NV

Oversee the daily workflow of the Customer Support department and enhance the Customer Support team's performance through optimized processes, procedures and development of employees.. Establish and maintain key performance indic...

4 days ago seen See more...

Data Center Customer Operations Technician - Elk Grove Village, IL

Vetjobs & Military Spouse Jobs

Elk Grove Village, IL

Racks and stacks customer equipment. Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly. Installs circuits requiring advanced fiber terminations. You prioritize work from the Oracle qu...

4 days ago seen See more...

Data Center Customer Operations Technician

Equinix, Inc.

Seattle, WA

Racks and stacks customer equipment. Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly. Installs circuits requiring advanced fiber terminations. You prioritize work from the Oracle qu...

4 days ago seen See more...

Customer support manager

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

4 days ago seen See more...

Lentivirus Support Operator

Johnson & Johnson

Raritan, NJ

The anticipated base pay range for this position is$33,000 to $46,000. This position is overtime eligible. This position is eligible for a shift differential. . Employees are eligible for the following time off benefits:. Vac...

4 days ago seen See more...

Customer Support Engineer

Perkinelmer

Trenton, NJ

Maintain Training and Compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment. Ability to follow written and verbal directions, read and understand t...

5 days ago seen See more...

Assistant Manager, Customer Operations - Port Chester Shopping Center

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

5 days ago seen See more...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

5 days ago seen See more...

Customer Support Specialist

Enumerate

Athens, GA

Someone who is a customer service trail blazer. Someone who loves learning and explaining complex systems. Someone who loves a variety of situations and making peoples lives easier. Required: 2 years experience in a contact cente...

5 days ago seen See more...

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What should I search to find Customer Support Operation jobs?

People who searched for Customer Support Operation jobs also searched for Operations Associate, Community Support Specialist, Customer Experience Coor, Operations Technical Analyst, People Operations Generalist, Sales Support, Utility Operator, Student Support Coach, Program Support Specialist, Branch Operations Manager, Desk Side Support, Service Support, Site Support, Program Support Associate, Call Center Support, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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What are the top cities open Customer Support Operation jobs?

There are open Customer Support Operation jobs in several cities including Florence, Carlsbad, Saint Petersburg, Ballston Spa, Olathe, Minneapolis, New York, Durham, Atlanta,

What companies are hiring for Customer Support Operation jobs?

The top companies hiring now for Customer Support Operation jobs are Ballston Spa National Bank, Empower, Georgia Institute of Technology, SJE, Thermo Fisher Scientific, Valvoline LLC,

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