Customer Support Engineer jobs in Irvine, CA

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SECURITY SUPPORT ENGINEER (ASA & FTD FIREWALL)

At present we are looking for a Security Support Engineer with below skills, experience level and capacity. Who have over 6 years of experience and possess the required skills and experience in ASA & FTD firewall. We are focusing...

CompanyEra Technology
AddressNorth Carolina, United States
CategoryInformation Technology
Salary$79.3K - $100K a year
Job typeFull-time
Date Posted a month ago See detail

Security Support Engineer (ASA & FTD firewall)

Era Technology

North Carolina, United States

$79.3K - $100K a year

At present we are looking for a Security Support Engineer with below skills, experience level and capacity. Who have over 6 years of experience and possess the required skills and experience in ASA & FTD firewall. We are focusing...

L2 Customer Support IT

Metova

Remote

$70.8K - $89.6K a year

Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...

Customer Support Associate

Leetcode

United States

$47.9K - $60.7K a year

DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...

Customer Support Specialist

Sonoma Construction Llc

Chicago, IL

Degree in Business Administration will be prefered 2 years of experience in customer services. Excellent verbal and written communication skills. Familiar with CRM Software like Zoho, Hubspot and Salesforce. Proficient in MS Offic...

Customer Support - Firmware Specialist

Luxor Technology

Remote - Oregon, United States

Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...

RAN Support Engineer

Ansco & Associates, Llc

Alpharetta, GA

Support pre and post-launch optimization and alarm management for UMTS/LTE RF networks. Work as a key member of the Network Support Team to facilitate the deployment of new sites/carriers to improve the coverage and the UMTS and L...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

Technical Support Engineer

Sciencelogic

United States

Designing and developing QA documentation (Test Cases/Test scenarios) from business and functional requirements.. Writing test cases for checking the populated data correctly into fact and dimension tables.. Performing regular sys...

Technical Support Engineer - Developer Support

Consensys

United States

Respond to technical customer requests in accordance with our SLAs and own them until resolution.. Provide valuable customer feedback to the product team and identify opportunities for product improvements or solutions to common i...

OSC Facilities Support Engineer I

Qts Data Centers

Ashburn, VA

Able to run, coordinate a Major Incident bridge, create an incident review report (IRR). Answer phones to respond to facility requests. Provide technical support to troubleshoot facility issue. Respond to alarms and take appropria...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

Genesys Cloud Support Engineer

Ttec Digital

United States

Providing customer support and working closely with Senior Technical Consultants, Escalation Managers and the team Manager for reported issues, concerns or enhancements based on customer requests, system or environmental generated...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Technical Support Engineer

Menlo Security

United States

They include Vista Equity Partners (Vista), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.Qualifications: 2 to 4 years of experience in customer support in enterprise cloud/network security, or IT admins...

Technical Support Engineer

Monarch Money

United States

Develop a deep understanding of the Monarch app.. Help the Customer Success team when users have technical issues related to using the product or their financial data.. If necessary, provide direct support to users on technical/pr...

L1 Support Engineer

Xoi Technologies

Remote

Proactive team member with a great attitude. Resolve software and technical questions for customers efficiently and effectively. Own customer technical support issues from beginning to end including regular and clear communication...

Associate Technical Support Engineer

Spot Ai

United States

Providing world-class customer service for an innovative Video Intelligence company. Identifying, prioritizing, diagnosing, and solving technical problems for customers across the stack: network, appliance, and application layers....

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...

Senior Support Engineer

Railroad19

United States

We are a U.S. Based All-Remote Company. We pride ourselves on developing customized software solutions and software development services. Our team is not just a team, but a specialized group of developers and architects who are...

Support Engineer - Asset Management

Frontline Education

Remote - United States

Apply problem definition methodology and techniques to help clients define the scope of software problems.. Understand and apply the administration, implementation and/or modification of Frontline Education software, particularl...

Facility Support Engineer - Electrical III

Bcforward

Aldie, VA

Support electrical infrastructures throughout datacenter campus ranging from a single, large-capacity facility to several smaller one. Experience with building management systems (EPMS). Remote Power Panel (RPP) shutdown of 1 sour...

Cloud Operations Engineer (AWS Production Support)

Cgi

Remote - Oregon, United States

Linux. Terraform....

Senior Customer Success Engineer - Scale

Apollo

United States

Define, develop, and deliver content, programs, and campaigns aimed at helping customers adopt Apollos products. Test and iterate on Scale content program ideas and track results based on positive business outcomes. Monitor and...

Developer Support (API) Engineer

Yubico

United States

Design, build and maintain connector apps based on key IDPs (e.g., Okta, Microsoft and Ping Identity) platform specifications.. Provide technical consulting and integration support to prospective and current customers, ISVs, and...

Cloud Support Associate Engineer

Canonical

United States

Work from your remote home office and provide technical support for employees.. Be available to take ownership of new cases via telephone, email and web. Act as an internal customer advocate keeping them updated in a timely manner...

Sr. Engineer, Customer Experience Engineering

Johnson & Johnson

Irvine, CA

Define & resolve complex issues to improve Customer Experience; recommend, guide and implement business strategies, technical solutions through innovation and science . Have a customer focus with the ability to make the complex c...

Customer Service Engineer

Saic Motor

Remote - Texas, United States

Experience with Audio Visual equipment is a must Installation of the electronic, hardware, and wiring components of audio-visual systems Provide excellent Customer Service experience. Ability to work in a team environment Provide...

Quality Engineer - Production Support

American Honda Motor Co Inc

Ohio, United States

Analyse parts to the drawing and specifications to assure conformance. Assure problem containment of parts and completed body units. Authority to remove parts from CBU for investigation. Responsible for reviewing the previous shif...