Security Support Engineer (Asa & Ftd Firewall)

New Era Technology is a global technology solutions provider with 4,500+ employees and offices around the world. New Era offers Cloud, Managed, Professional, and Security services, and delivers Collaboration, Data Networking, Digital Transformation, and Physical & Life Safety solutions to more than 14,500 customers worldwide.

We are looking for team members to contribute to and deliver our mission: "To deliver and support technology solutions that securely connect people, places, and information." New Era Technology is a community of like-minded, like-hearted people who share the same vision and values.

****** Only Citizens and Green Card holders can apply for this role**************

• At present we are looking for a Security Support Engineer with below skills, experience level and capacity.
• Who have over 6 years of experience and possess the required skills and experience in ASA & FTD firewall.
• We are focusing on individuals who can demonstrate a high level of expertise and capacity in these areas.

Consulting Engineer 4

• Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
• Works with customers to plan, design, configure and/or diagnose Cisco's suite of products, services and solutions to accelerate customer outcomes
• Assists customers with integration and implementation of tools, systems and service assurance
• Supports presale activities and translate business requirements into solution design
• Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
• Creates and delivers customer collateral, portals, documentation and knowledge transfer.
• Aligns technical deliverables to customer business outcomes.
• Drives customer technology transitions, influencing solution architectures and services
• Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services' strategies and goals.

Role Specific Responsibilities:

• Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Client services and solutions
• Takes leadership role in execution of delivery projects
• Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
• Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
• Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
• Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.

Scope:

• Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
• Typically interacts with individual contributors, managers, and customers regularly
• Provides input to Sales team in creating and demonstrating technology solutions to customers.
• Engages with sales teams on pre-sales activities.

Complexity:

Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution

Expertise:

Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred.

Project Specific Skills:

• Associate with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions.
• Takes ownership of task/project implementation for assigned engagements.
• Implement new techniques and methodologies utilized in customer delivery and share lessons learned with the broader team.
• Builds and reviews project work e.g. Design recommendations, High-Level Design, Low-Level Design, Implementation/ Change Management Plans.
• Builds and/or use test environments as the need arises to resolve sophisticated problems & compatibility issues.
• Acts as a focal point for problem resolution for assigned customer engagements. Assures accurate and quick resolution of major customer problems across an appropriate range of technologies.
• Receives limited supervision. Receives little instruction on routine work and new assignments. Provides guidance and mentoring to other engineers. Translates team goals into work assignments.

Competencies:

• Requires BS/BE/BTech degree or equivalent with 6+ years of experience in a similar job role.
• Strong understanding of networking fundamentals.
• Any Security related certification (CCNP-Security, CCIE, etc.) is preferred and you have a drive for continuous learning.
• Mandatory skill: Experienced in design and/or deployment of Security solutions based on Cisco NG Firewall (ASA and NGFW).
• Mandatory skill: Good documentation skills on Microsoft Word templates for design, implementation and migration plan.
• Competent experience the network security technologies: traditional firewalls, Next generation firewalls, VPNs, AAA, Cloud Security, Email Security, Endpoint Security, SIEM, etc.
• Excellent understanding in a wide range of Security protocols including TCP/IP, encryption protocols, application layer protocols, network & link layer protocols, device & network management protocols
• Ability to contribute to technical forums, content creation, whitepapers, etc.
• Ability to contribute towards delivery readiness and standardisation of deliverables.
• Ability to identify areas of automation in deliverables and business.

Decisions impact the quality, efficiency, and effectiveness of own team and other teams whose work activities are closely related, including multi-functional teams

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years
• 6 years
• 7 years

Schedule:

• 8 hour shift

Application Question(s):

• Do you have 6 years of experience in ASA & FTD firewall (skills, experience level and capacity)
• Do you have prior exp in ASA-FTD migrations?.
• Only GC and Citizens can apply for this role.

Ability to Relocate:

• Research Triangle Park, NC 27709: Relocate before starting work (Required)

Work Location: In person