Customer Support Agent jobs in West Virginia

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CUSTOMER SUPPORT AGENT (HCF)

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

CompanyClipboard Health
AddressRemote
CategoryInformation Technology
Job typeFull-time
Date Posted a month ago See detail

Customer Support Agent (HCF)

Clipboard Health

Remote

Process customer contact and deliver prompt solutions through phone, chat, and email. Communicate and collaborate with different departments. Investigate, research, and resolve customer issues. Handle tough and dissatisfied custom...

Outbound Customer Support Representative

Bluesight

United States

2+ years of work experience in a customer call center or providing technical support. High School Diploma. Strong and reliable internet access. Strong communication skills. Ability to demonstrate meeting etiquette and active liste...

Technical Customer Support Specialist (Hybrid)

Stryker Corporation

Minnesota, United States

$51.7K - $65.4K a year

You will manage Digital Asset Database creation; Create and maintain service and support work instructions and SOPs, product security requirements and methods of deployment. Management of digital support ticketing and tracking pro...

Customer Support Associate

At Home

Ohio, United States

$12.50 - $14.50 an hour

$12.50-$14.50/hourThe Customer Support Associate provides customers with a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to completing other tasks as assign...

Experienced Customer Support (Remote)

Epique Realty

Remote

$12 - $15 an hour

Growth opportunities. Work-from-home days. Flexible working hours. Company perks. Relaxed atmosphere. Experience in an adminsitrative role or customer centered admin position. Experience solving complex incoming problems and/or su...

Customer Support Specialist - The Toro Company

The Toro Company

Minnesota, United States

Accomplish ongoing training and certifications necessary to maintain current knowledge of export regulations. Coordinate information flow, orders, and shipments to meet shipping goals of the customer(s) and division(s). Produce an...

Customer Support Center Specialist I

Movement Mortgage

South Carolina, United States

$36,100 - $44,500 a year

Manage the relationship between customers and Movement via the following:Actively and patiently listen to customer questions and needsProvide solutions to customer in a clear, positive manner (and tone!)If you cannot provide a sol...

Customer Service Representative - State Farm Agent Team Member

Jinisha Patel - State Farm Agent

Ohio, United States

$45,000 - $65,000 a year

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer nee...

Customer Support Associate

Rocket Money

United States

Use an online chat platform to talk with Rocket Money's members.. Youll provide excellent customer service, answer questions about the app, assist members with their accounts, and solve general issues.. Provide resources and guid...

Customer Service / Rental Agent $17.50 an hour

Cruise America, Inc.

Utah, United States

$17.50 an hour

Check guests in and out of their RV rental. Take guests on walk-though of their unit. Explain basic functions of different parts of RV. Ensure Customer Satisfaction. "Up sell" as appropriate. Excellent Customer Service skills. Sup...

Customer Support Specialist

Wilson Language Training

Remote

$40,000 - $56,000 a year

Ability to communicate clearly and professionally via chat, phone and email. Maintain and update customer records during interactions, transactions, and communications. Process transactions for materials and subscription offerings...

Insurance Customer Support Representative - Remote

Dxc Technology

Tennessee, United States

$28,600 - $41,600 a year

Answers telephones and responds to basic customer questions and/or forwards call to appropriate personnel. Records call on account history record with results of the inquiry; initiates required confirmation without direct supervis...

Customer Support Representative

The Wanderlust Group

Remote

$50,000 - $55,000 a year

Operate our helpdesk, providing front line support via phone, email and live chat channels Answer how-to questions and help customers navigate a variety of tools within our software Diagnose software issues and engage with our pro...

Customer Support Representative

Global Executive Communications Llc

Remote

$15.83 - $25.68 an hour

401(k). Dental insurance. Flexible schedule. Health insurance. Paid time off. Parental leave. Professional development assistance. Referral program. Vision insurance. Work from home. No experience needed. 10 hour shift. 12 hour sh...

Manager of Technical Customer Support

Typeform

United States

Leading, Supporting, and Developing a team of Technical Support Engineers who are responsible for responding to user inquiries, delivering a high caliber customer experience, and collaborating on external and internal troubleshoot...

Customer Support Representative

Grundfos Holding A/S

Lenexa, KS

$43.6K - $55.2K a year

Provide commercial and technical advice on Customer inquiries which the employee can resolve within about 20 minutes, by email, telephone, live chat, instant messaging etc. Create tickets, e.g. RFI (request for information), RFQ (...

Remote Customer Service Agent

Our Time Now, Llc

Remote

$11 - $15 an hour

Flexible schedule. On-the-job training. Work from home. 1 year. No experience needed. Under 1 year. Day shift. Evening shift. Morning shift. Night shift. Overnight shift. Split shift. Monday to Friday. Weekends as needed. Call cen...

Customer Support Specialist

Roadie

United States

Provide phone, email, and text-based support to Roadie customers, partners, users, and other community members. Address all customer concerns politely, using active listening skills to understand and confirm the information. Balan...

Customer Support Project Manager

Design Public Group

Remote

$65,000 - $80,000 a year

Provide high-quality delivery of project management to enterprise customers from presale order to delivery to completion of project/post-sale. Generate pricing quotes to outside sales team and/or customer requests providing enhanc...

Manager of Customer Support

Doctorlogic

Remote

$50,000 - $55,000 a year

Be available between 8 am to 5 pm with on-call availability after hours when necessary for urgent issues. Project management for larger initiatives requiring collaboration with internal departments and external stakeholders. Prior...

Customer Support - US Manager Digital Transformation

Empower

United States

Take charge of the early stage development of our automation & AI strategy, evolving it into a sustainable initiative covering use cases such as chat, email, voice, agent assist and back office processes. Develop and implement t...

L2 Customer Support IT

Metova

Remote

$70.8K - $89.6K a year

Review/Read logs and diagnostic information and provide summaries Troubleshoot the Production Environment in order to find solutions to externally and internally reported cases pertaining to our software product and our infrastruc...

Customer Support Associate

Leetcode

United States

$47.9K - $60.7K a year

DescriptionResponsibilities:Promptly and professionally address customer inquiries through email, discussion forum, and social media channelsFacilitate support and coordination across internal departmentsIdentify and troubleshoot...

Customer Support - Firmware Specialist

Luxor Technology

Remote - Oregon, United States

Provide technical guidance and troubleshooting assistance to customers, ensuring their needs are met in a prompt and professional manner. Develop and maintain detailed documentation related to firmware installation, feature sets,...

Travel Customer Support Representative (Hybrid)

Cruise Planners

Coral Springs, FL

Answer incoming calls, chats, and email inquiries sent to the team. Respond to franchisee questions and challenges in a professional and timely manner. Resolve issues and troubleshoot technical problems. Ask questions to get bette...

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

Customer Support Engineer

Firemon

United States

Manage multiple tickets and prioritize ticket responses based on urgency.. Demonstrate strong critical thinking, and self-driven research skills utilizing FireMon and external resources during the lifecycle of the ticket.. Contrib...

Customer Support Advocate

Brightwheel

United States

Develop expertise in our platform and become a subject matter expert for our customers, keeping on top of updates in each release. Use strong critical thinking and troubleshooting abilities to correctly identify, investigate and r...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Customer Support Team Leader(Global)

Clipboard Health

United States

Closely monitoring agent performance, primarily in terms of quality, productivity, and attendance metrics, with a primary goal of maintaining quality assurance scores above 90%. Providing frequent coaching to agents based QA feedb...