Customer Success Executive jobs in Chicago, IL

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CUSTOMER SUCCESS MANAGER, MID-MARKET

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

CompanyMuck Rack
AddressUnited States
CategoryInformation Technology
Job typeFull-time
Date Posted 10 hours ago See detail

Customer Success Manager, Mid-Market New

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Customer Success Manager New

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Success Analyst

Cresta

United States

Assist CSMs in analyzing customer data by pulling data with SQL and analyzing it using Excel or other data analysis tools.. Develop the ability to transform data into meaningful insights and compelling stories that drive action an...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Director, Customer Success

Rackspace

United States

Consistently works with abstract ideas or situations across functional areas of the business.. Through assessment of intangible variables, identifies and evaluates fundamental issues, providing strategy and direction for major fun...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Customer Success Associate, Technical Support (French bilingual)

Fortive

Remote

Speech French fluently to support customers. Provide quality telephone and email support with an emphasis on customer service, technical expertise, and timeliness to both non-technical end-users as well as IT (Information Technolo...

Senior Customer Success Manager

Onetrust

Chicago, IL

Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor throughout the customer lifecycle. Act as the primary contact and sherpa to help your customers navigate OneTrust...

Senior Customer Success Manager (French Speaking)

Handshake

Oregon, United States

Relationship Management - Owning the core and executive relationships for our key strategic partners. Having a proactive approach with partners and regularly meeting them to understand their current state and how to help them achi...

Manager - Customer Success

Flock Safety

United States

3+ years experience leading customer facing teams (preferably Customer Success in a SaaS environment). Proven ability to build and manage relationships, internally and externally (preferably in a SaaS environment). Comfortable wit...

Senior Customer Success Associate

Zip

United States

You will manage a portfolio of Growth customers using data to identify where customers need help and programmatically reach out to those customers to drive adoption and retention.. Educate and enable our customers on Zips platfor...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

Senior Customer Success Manager, Public Sector

Adobe

Virginia, United States

Be accountable for Customers overall success with Adobe, including renewal readiness, adoption of Adobe solutions, customer health, and satisfaction.. Act as the main point of contact throughout the Customer post-sales lifecycle,...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

Customer Success Representative

Honeycomb Insurance

Chicago, IL

$54.2K - $68.7K a year

Serve as a first point of contact by answering inbound calls, email inquiries, and chatmessages, in the process establishing and maintaining effective relationships withcustomers by providing the highest level of service experienc...

Pre-Sales Machine Learning Engineer - Customer Success

Weights & Biases

United States

Be an expert in implementing effective, robust, and reproducible Machine Learning pipelines for engineering teams using Weights & Biases tools. Partner with our customers and prospects to uncover their desired outcomes and be the...

Enterprise Customer Success Leader

Simpplr

Remote

$175,000 - $260,000 a year

Lead the Enterprise Customer Success team. Develop and measure team and team members effectiveness using the metrics that matter for Customer Success and Simpplr business outcomes - including strategic planning, headcount, segment...

Enterprise Customer Success Manager

Hihello

Remote - Oregon, United States

Enterprise Client Relationship Management: Serve as the primary point of contact and advocate for enterprise-level clients. Build strong, long-term relationships by understanding their needs, objectives, and challenges. Onboarding...

Customer Success Professional

Lumen Technologies

Remote - United States

Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...

Customer Success Manager

Bluesight

United States

Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...

Customer Success Specialist

D2L

Remote

$60,000 - $82,500 a year

Define, coordinate, implement and measure activities that drive customers adoption and strategic success. Develop a coaching capacity to provide support to our customers with the training, skills and tools they need to drive adop...

Customer Success Manager - Maternity Cover

3P Learning

Remote

$60,000 - $70,000 a year

A minimum of 3 years of account implementation, onboarding and experience supporting the first year customer journey across multiple EdTech products including Mathletics, Mathseeds and ReadingEggs. Experience is preferred in the E...

Director of Customer Success (Fully Remote)

Whatconverts

Remote

$99.8K - $126K a year

Own Customer Success in a way that is purposeful and generates revenue!Develop, implement, and refine an ongoing customer experience strategy aligned with company objectivesTrack and analyze KPIs to measure success and identify ar...

Customer Success Representative

Revolution Prep

Remote

$50,000 a year

Working hours: 9AM-6PM PT Tuesday through Friday, and Saturday 5:30AM-2:30PM with scheduled breaks inbetween. Daily, deliver phone calls, emails, and SMS messages to prospective and current customers. Respond quickly to all inboun...

Vice President Customer Success

Everspring Inc

Chicago, IL

$113K - $143K a year

Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...