Customer Success Analyst jobs in Chicago, IL

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CUSTOMER SUCCESS ASSOCIATE

Assist customers inbound questions pertaining to the YCharts product or their account through a variety of different platforms Assist with troubleshooting data or technical issues and escalating to management when necessary Serve...

CompanyYcharts Inc
AddressChicago, IL
CategoryInformation Technology
Salary$55,000 a year
Job typeFull-time
Date Posted a month ago See detail

Customer Success Associate

Ycharts Inc

Chicago, IL

$55,000 a year

Assist customers inbound questions pertaining to the YCharts product or their account through a variety of different platforms Assist with troubleshooting data or technical issues and escalating to management when necessary Serve...

Associate VP, Customer Success Team

Humana

Remote

$164,700 - $226,600 a year

Retain members by managing 0-1 years of membership for all channels which will require coordination from multiple business partners. Needs advance knowledge of duals and Medicaid process. Execute upon prescribed retention strategi...

Customer Success Manager

Icontroller

Remote

$65,000 - $105,000 a year

Work directly with a portfolio of customers to define success and drive adoption and value. Help our customers identify, frame and realize value out of using Billtrust. Develop a deep understanding of customer needs, use cases, an...

Manager of Customer Success (North America)

Social Pinpoint

Remote

$95,000 - $110,000 a year

Lead and mentor a team of Customer Success Managers, providing guidance, support, and ongoing training to ensure they achieve their goals and deliver outstanding results. Develop and implement strategic initiatives to drive custom...

Customer Success Manager

Piere

Remote

$70,000 - $85,000 a year

Industry: Fintech. Function: Customer Success. Employment type: Full-time. Duration: Indefinite. Location: Remote (or hybrid in NYC). Travel requirements: 2-3 in-person offsites a year. Ensure timely and knowledgeable responses to...

Customer Success Manager

Improvado

Remote

$75.4K - $95.5K a year

Customers are your #1 priority, and youll do whatever it takes to support them Learning our product inside and out to be able to solve questions quickly Onboard new clients with different use cases and ensure a successful transit...

Customer Success Manager

Siena Ai

Remote

$67.4K - $85.4K a year

Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds. Straight Talk: Communication isn't just a c...

Customer Success Manager

Pugpig

Remote

$75,000 - $85,000 a year

Demonstrate best-in-class Customer Success principles and operational effectiveness Be responsible for key customer retention and growth targets, and work alongside our Customer Support and Product teams to consistently improve cu...

Strategic Customer Success Manager

Prepared

Remote

$120,000 a year

Own the post-sale experience for our highest-value, strategic accounts, guiding them through onboarding, training, expansion, and renewal processes. Proactively monitor customer health, intervene with strategic plans, and celebrat...

Customer Success Manager

Fairway America

Remote

$80,000 - $95,000 a year

Prioritize and Execute: We focus on what matters most and deliver results. Team First: Collaboration and support are at the core of our success. Deliver Excellence: We strive for nothing less than the best. Own the Outcome: Taking...

Software Customer Success Account Rep

Kaizenovate

Remote

$15 - $20 an hour

Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them Own overall relationship with assigned clients, which includes...

Customer Success Representative

Demand Factor

Remote

$41.4K - $52.4K a year

401(k). Dental insurance. Health insurance. Paid time off. Parental leave. Vision insurance. Monday to Friday....

Customer Success / Engagement Specialist - Solar EXP REQUIRED

Solar Is Easy Llc

Remote

$42,261.27 - $50,895.29 a year

Scheduling Appointments: Coordinate and schedule introductory phone calls and appointments with clients, ensuring efficient time management. Customer Service: Address customer complaints and issues promptly, providing solutions an...

Customer Success Advisor (Remote)

Community Brands

Remote - Oregon, United States

Contribute to a positive team culture centered on serving customers. Deliver excellent customer service and leave a positive impression with every interaction. Execute assigned Professional Services projects, including leading p...

Customer Success Manager - Filing Success

Workiva

United States

Drive customer adoption of Workiva solutions. Ensure continuous ROI to your customers. Consult on best practices, workflows, and management business reviews. Develop multi-purpose relationships throughout customer organizations. I...

Customer Success Advocate II

Lumen Technologies

Remote - United States

Weve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. With established trust and loyalt...

Head of Customer Success

280 Group Llc

Remote

$145,000 - $170,000 a year

Outcomes over Outputs: We make a difference with measurable results Truth Tellers: We have the courage to say what needs to be said. One Team: We are dedicated to achieving common goals. Develop and execute a comprehensive custome...

Senior Salesforce Developer (Customer Success)

Servicetitan

Remote

$118K - $149K a year

Design & Develop customized solutions within the Salesforce platform to support critical business functions and meet business objectives, requirements and company goals using both configuration and code. Interpret system & busines...

Regional Vice President, Customer Success - Segment

Twilio

United States

Coach, manage, and mentor a team of leaders in the CS org. Cultivate a culture of learning with skill development plans allowing CSMs to build new high value customer engagement playbooks. Drive strong internal collaboration with...

VP, Customer Success and Support

Olo

United States

Create a new standard for Customer Success at Olo- you will rethink how we approach Tier 1 and Tier 2 support and how these teams can scale efficiently to improve coverage and compliment our Customer Success Managers on the front...

Manufacturing Customer Success Manager

Terra Staffing

Washington, United States

Direct and develop a team of 6; engineer technicians and customer service administrative Collaborate with engineering technicians for equipment repairs and servicing. Provide excellent customer service, building strong client rel...

Customer Success Manager - Federal

Cyberark

United States

Own and drive onboarding, adoption, and advocacy across a portfolio of customers. Work with customers to build success plans, establish critical goals, and aid customers in achieving their objectives. Design and execute a value ro...

Customer Success Manager

Modern Football Technology

Remote

$55,000 - $65,000 a year

Plan and lead each step of the customer lifecycle with clients, including implementation and training, continuous value delivery, account expansion, and renewal. Build deep relationships with customers, learn and demonstrate how G...

Customer Success Representative

City Of Farmers Branch, Tx

Texas, United States

$19.06 - $28.59 an hour

Creates, maintains, and updates guidelines, departmental forms, and informational handouts for the public counter. Answers multi-line phone for inspections, permits, utilities and general city business. Receives and reviews all pe...

Customer Success Specialist

Pockyt

Remote

$60,000 - $80,000 a year

Collaborate with sales team/channel partners to onboard new customers and ensure a smooth transition to using Pockyt effectively. Become a trusted advisor to customers, proactively identifying their needs and opportunities for gro...

Customer Success Agent

Humana

Nebraska, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

Customer Success Agent

Humana

Vermont, United States

Handles escalated member concerns leading to discussions of plan options and election periods. Resolves disenrollment issues and guides members through the Medicaid/LIS recertification process to quality for dual plans.. Model a h...

SMB Customer Success Manager

Hirexhire

Chicago, IL

$87.3K - $110K a year

Build and maintain long-term relationships with to Small to Medium key customer executives, product owners, and other customers Coordinate, develop, and deliver reports based on customer data. Help customers leverage resources and...

Customer Success Manager, Bilingual (Spanish or Portuguese)

Keeper Security, Inc.

Chicago, IL

Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows. Meet or exceed sales targets within SMB Cohort. Communicate with Spanish and/or Brazilian Portuguese speaking customers, both...

Customer Success Intern

Github, Inc.

Remote

$23.08 - $61.11 an hour

Support Delivery Accreditation, Certification & Enablement Support and Services Offerings Assist in the development and implementation of event marketing strategies to promote upcoming events while helping develop an event playboo...