Customer Manager jobs in Chicago, IL

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SCALED CUSTOMER SUCCESS MANAGER

Build and own the 1:many engagement strategy for our unmanaged customers. Utilize existing tools while identifying opportunities for improvement to effectively communicate with our customers.. Partner with a cross functional leade...

CompanyVoxie Inc
AddressRemote - Oregon, United States
CategoryInformation Technology
Job typeFull-Time
Date Posted 4 weeks ago See detail

Scaled Customer Success Manager

Voxie Inc

Remote - Oregon, United States

Build and own the 1:many engagement strategy for our unmanaged customers. Utilize existing tools while identifying opportunities for improvement to effectively communicate with our customers.. Partner with a cross functional leade...

Cash Controls and Customer Communications Manager in Sunrise, FL at TeamHealth

Teamhealth

Florida, United States

TeamHealth has ranked three years running as The Worlds Most Admired Companies by Fortune Magazine and one of Americas 100 Most Trustworthy Companies by Forbes Magazine in past years. TeamHealth, an established healthcare orga...

Customer Success Outcome Manager

Ping Identity External Job Board

United States

Outcomes and Advocacy Develop and maintain a deep understanding of what success looks like to your customers, from high level business objectives down to specific success metrics.. Build up an in-depth knowledge of your customer...

Customer Service Manager - Marion, United States - Formica

Formica

United States

Bachelor's degree in Communication or Business Management required. Excellent communication (verbal and written) and interpersonal skills. Strong leadership skills. Ability to motivate and direct people to achieve desired results....

Customer Experience Manager

Five Below

Arkansas, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Compass Group

Henrico, VA

Pay Grade: 16. Craft a culture that delights customers through their end-to-end food journey. Collect and analyze CX data to identify trends, friction points and recommend innovative service focused strategies to facilitate best-i...

Customer Success Sales Manager - Houston, United States - AlphaStaffing

Alphastaffing

United States

Develop and maintain strong relationships with customers to understand their needs and ensure their success. Serve as the main point of contact for customer inquiries, requests, and escalations. Collaborate with internal teams to...

Patient Customer Experience Manager

Aspen Dental

Chicago, IL

$101,000 - $125,000 a year

Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...

Customer Enablement Manager

Readyset Surgical, Inc.

Remote

Up to $80,000 a year

Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...

Customer Experience Manager - Now Hiring

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

CUSTOMER EXPERIENCE MANAGER

Rush & Company

United States

3+ management experience. Responsible for managing, training, and developing a team of CX personnel that is growing rapidly. Monitor CX dashboards, analyze and report on performance of key platforms and vendors. Improve customer e...

Customer Experience (CX) Product Manager

York Power Authority

United States

Establish the vision, value proposition, and strategy for products and communicate them across the organization; link the product roadmap to higher corporate strategy goals. Responsible for driving product development for opportun...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Corona, CA

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Manager, Customer Service (Hybrid: Onsite & Remote)

Us Foods

Washington, United States

Resolve escalated issues with orders, delivery dates, service, and/or any other concerns that may arise.This position has been segmented as hybrid meaning the work is a combination of approximately 90 percent remote/virtual and 10...

Senior Manager, Marketing Customer Strategy

Imperial Supplies Llc

Illinois, United States

Leads the development of marketing strategy for aligned customer objective and business go-to-market strategies across the mid-funnel. Collaborates with pod team on the broader development of the marketing plans across other chan...

Customer Success Manager - Austin, United States - Rapid7

Rapid7

United States

Relationship Management:. Develop and maintain strong, longlasting relationships with key stakeholders, including technical teams, project managers, and Clevel executives. Orchestrate key touchpoints with customers from weekly sta...

Associate Enterprise Customer Success Manager

Restaurant365

United States

Develop long-term relationships with enterprise level customers leading to high adoption, retention, and customer satisfaction. Ensure delightful experiences for clients in your portfolio during all stages of the customer journey....

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Success Manager

Silkroad Technology

Remote - Oregon, United States

Interacting regularly with customers to understand business objectives and use cases, and assisting them in building a plan for success that maximizes the value of Rivals products. Delivering an exceptional customer experience, m...

Cybersecurity Customer Success Manager

Cyberhaven

United States

Own the end-to-end customer relationship, collaborate with professional services in seamless onboarding, and ensure our clients understand all aspects of the Cyberhaven solution. Identify, establish, and build deep relationships w...

Customer Success Manager

Anagram

United States

Proven background in maintaining a healthy book of business. Success in a high-growth environment and adaptable to change. Strong communication, negotiating and interpersonal skills, with the ability to navigate conflict and fost...

Sr Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Cloud Customer Relationship Manager

Saic Motor

HERNDON, VA

Act as the primary liaison between the company and our customers, building and maintaining strong relationships. Respond promptly to customer inquiries via various channels with professionalism. Communicate and work with team to s...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Success Manager

Spaceback

Remote - Oregon, United States

ABOUT US By using the Spaceback creative technology platform Brands can leverage content they know is effective from their social media channels (Facebook, Instagram, Twitter, Pinterest, LinkedIn & TikTok), and use it within their...

Customer Success Manager, SMB

1Password

United States

Minimum 1 year experience in a Customer Success role servicing customers at scale through strategic calls and engagement, previous experience with a CRM like Gainsight is a plus!. Strong communication skills over email, the phone,...

Senior Customer Lifecycle Marketing Manager

Gitlab

United States

Create and continuously optimize email marketing programs that leverage 3rd party signals (e.g. firmo or demographic) as well as customer behavior data to drive revenue growth or prevent churn.. Partner with Customer Success to co...