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MANAGER, CUSTOMER SUCCESS - STRATEGIC

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

CompanySmartsheet
AddressBoston, MA
CategoryInformation Technology
Salarylife insurance, parental leave, paid holidays, sick time, flex time, 401(k)
Date Posted 5 days ago See detail

Manager, Customer Success - Strategic

Smartsheet

Boston, MA

life insurance, parental leave, paid holidays, sick time, flex time, 401(k)

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

Customer Experience Manager

Ikea

Elizabeth, NJ

What you'll need to haveMinimum Years of Experience: 7 Previous retail experience required. Previous management and leadership of large teams or groups required. Proven track record with developing high level leaders Previous...

Customer Experience Manager, 6109 Alabaster, AL

Five Below

Alabaster, AL

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Manager, Customer Care North

Liberty Coca-Cola Bev Llc

New York, NY

Drive and execute on Libertys Cold Drink Strategy. Design and develop field support structure within the area of responsibility. Execute methodologies to prioritize service calls. Assign and manage area of responsibility. Develop...

Customer Success Account Manager

Microsoft

Washington, DC

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

Patient Customer Experience Manager

Aspen Dental

Chicago, IL

$101,000 - $125,000 a year

Optimize and oversee an enterprise-wide Customer Experience program Leverage the Qualtrics XM platform to design and deliver actionable insights from patient/customer feedback merged with operational and other relevant data Be an...

Customer Enablement Manager

Readyset Surgical, Inc.

Remote

Up to $80,000 a year

Manage all facets of customer implementations, including customization specifications, data input, scheduling, communications, on-site installation & training. Customer follow-ups as needed. Work with the Customer Success team to...

Manager I - Customer Care - FHPS

Elevance Health

INDIANAPOLIS, IN

Directs implementation and administration of benefit programs. Prepares and communicates information to appropriate parties regarding benefit programs, procedures, changes and government mandated disclosures. Audits to monitor eff...

Luxury Custom Home Project Manager

Gpac Talent Network

Atlanta, GA

Expert ability to manage project timelines and budgets. Experience with Ground-up Custom Homes. Demonstrable ability to lead construction projects in various phases concurrently. Industry consistent work history. 5 years experien...

Customer Experience Manager - Full-time

Five Below

Fort Gratiot, MI

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Experience Manager - Now Hiring

Five Below

Ohio, United States

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Manager Customer Retention

Optimum

Bethpage, NY

Builds collaborative partnerships with assigned vendors and jointly develops strategies to continuously improve deliverable quality and drive cost effectiveness. Manages the relationship and performance of multiple vendors/campaig...

Manager - Next Generation Customer Engagement

Biospace

Plainsboro, NJ

Enable the NextGen Customer Engagement capabilities through execution of new features, enhancements and processes aligned to the roadmap. Own end-to-end development and maintenance of business requirements, support user acceptance...

Customer Marketing Manager

Darigold

Boise, ID

Deliver volume, margin, share, objectives for Darigold which may include and evolve:. Grocery: Kroger, Albertsons, etc. Mass: Walmart, Target. Natural: Whole Foods, Sprouts. Small Format: C-store (Distributors and Retailers), Drug...

Customer Sales Manager-CPG Sales

Advantage Solutions

Eugene, OR

Apply today!What we offer:+ Full-Time Benefits (Medical, Dental, Vision, Life)+ 401(k) with company match+ Training and Career Development+ Generous Paid Time-OffResponsibilities:+ Assist the Brand Manager in achieving the Company...

CUSTOMER EXPERIENCE MANAGER

Rush & Company

United States

3+ management experience. Responsible for managing, training, and developing a team of CX personnel that is growing rapidly. Monitor CX dashboards, analyze and report on performance of key platforms and vendors. Improve customer e...

Senior Product Marketing Manager - LOB Embedding & Customer Programs

Sap

Bellevue, WA

Working with various LoB solution teams to drive induction strategy and roadmap for the AppDev, Automation, and Integration portfolio. Define the seeding strategy for various BTP products/services inside SAP Business Applications,...

Manager, Sales and Customer Service

Macy's

Bloomingdale, IL

An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...

Senior Customer Support Manager

Genesis Digital Llc

Las Vegas, NV

Oversee the daily workflow of the Customer Support department and enhance the Customer Support team's performance through optimized processes, procedures and development of employees.. Establish and maintain key performance indic...

Customer Care Manager

Chemsolv, Inc.

Saint Louis, MO

Provides superior customer service to internal and external employees and customers. Improves the customer service experience, creates engaged customers and facilitates organic growth. Sets a clear mission and deploys strategies f...

Customer support manager

Rready

Washington, DC

$99k-127k (estimate)

Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...

Customer Experience (CX) Product Manager

York Power Authority

United States

Establish the vision, value proposition, and strategy for products and communicate them across the organization; link the product roadmap to higher corporate strategy goals. Responsible for driving product development for opportun...

Assistant Manager, Customer Operations - Port Chester Shopping Center

York State Department Of Labor

New York, NY

Support strategies and processes to drive store sales and deliver results through a customer centric mindset.. Recruit, hire and develop highly productive Brand Associate and Expert teams.. Own assigned area of responsibility.. Im...

customer experience manager - Full-time

Five Below

Orlando, FL

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

order management specialist, customer logistics.

Spherion

Orrville, OH

$20.00 - $22.00 per hour

The Specialist should have strong attention to detail and the ability to identify priorities for time sensitive tasks. Key Responsibilities:- Analyze customer orders daily to ensure accurate pricing, ordering constraints, and sour...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Customer Service Manager, Airport Customer Experience

American Airlines

Newark, NJ

This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also...

Customer Success Manager

Firemon

United States

You will align with Sales to begin a relationship with your customers early in their journey with FireMon, setting the stage for a partnership.. You will lead several onboarding engagements with your customers, ensuring adoption a...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

Customer Experience Manager

Five Below

Staten Island, NY

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...