Customer Experience Specialist jobs in Louisiana

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SENIOR LEAD CUSTOMER EXPERIENCE PROGRAM MANAGER

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

CompanyLumen Technologies
AddressRemote - United States
CategoryInformation Technology
Date Posted 2 weeks ago See detail

Senior Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Experience Agent

Whatnot

United States

Interact with buyers and sellers with a customer first attitude ensuring a positive experience.. Resolve all customer issues regarding payments, orders, shipments and general questions with a high quality, and in a timely manner.....

Oubound Customer Support Specialist

Extend Your Team

Remote

$39.6K - $50.1K a year

Make outbound phone calls to users before scheduled online appointments. Confirm appointment details and answer any questions or concerns users may have. Schedule online appointments with the team for document signing. Collaborate...

EXPERIENCE SPECIALIST FULL TIME - AMENDED

Marine Corps Community Services

Maryland, United States

During the online application process, spouses must upload the following completed documents: Spouse-Preference Permanent Change of Station Orders (PCS) A copy of the Marriage License, unless the spouse is named on the PCS Orders...

Senior Copywriter, Customer Experience

Alma

United States

In coordination with the Senior Enablement Manager, manage processes for intake and triage of emergency communication requests from internal Alma teams.. Create systems to oversee emergency communications from end to end, ensuring...

Travel Specialist / Customer Service - Remote

Sail Away Travels

West Virginia, United States

Maintain professional communication standards. Conduct thorough research, plan, and organize itineraries based on client preferences. Generate quotes, itineraries, and invoices accurately. Stay informed about industry news, change...

Sr Lead Customer Experience Program Manager

Lumen Technologies

Remote - United States

Manage and grow an Executive Sponsorship and Outreach Program for Lumen customers in the US.. Develop and evangelize framework and playbook for best-in-class executive engagement.. Define processes and execute a plan to automate s...

Customer Experience Manager - E Colorado Springs

Five Below

Colorado, United States

$19.87 to $22.87 per hour

Leadership. Trainer/Developer/Motivator. Communication. Emerging Skill - Planning/Time Management. Ownership Commitment. Accountability/Delegation/Follow up. Sales Driver/Goal Oriented. Professionalism. Ensures all associates and...

Customer Service Specialist

Affinity Group

Texas, United States

Client resolution. Support first-time resolution for both external and internal customers (sales business development teams). Heart and hustle. Deliver fast and accurate processing to ensure timely data entry of orders and bids. R...

Customer Experience Systems Administrator

Alma

United States

Own CX-tooling; stay up-to-date on industry trends and make the most of our tech stack.. Translate business requirements into Zendesk workflows (triggers, automations, and integrations).. Work closely with the IT, Data, Product, a...

Director of Customer & Partner Experience(CPX) Strategy & Insights

Workiva

Remote

$167,000 - $284,000 a year

Develop and lead CPXs analytics & Insights strategy, ensuring a thoughtful and effective approach to how we measure and improve our operational capabilities Actively partner with senior stakeholders to deliver actionable insights...

Customer Support Specialist

Elevenlabs

Remote

Rapid Response: Quickly and effectively resolve Customer Support tickets, ensuring a seamless user experience and customer empathy.. Creative Problem-Solving: Challenge yourself by applying your technical expertise to troubleshoot...

Customer Service Specialist - Springfield, United States - MassMutual

Massmutual

United States

Hours of Operation: 8am-8pm Eastern Time Monday-Friday. Must be willing to work ANY shift within our hours of operation based on business need and occasional Saturday.. Review and validate for accuracy that the Transfer of Assets...

Customer Experience Agent

Emerald Staffing

Oregon, United States

Answer multiple customer requests through phone, chat, and email, as they come through the queue. Utilize resources to obtain solutions for customer issues. Maintain clear understanding of gambling laws, regulations, and complianc...

Customer Engagement Specialist, Billing

Brightwheel

United States

Ensure that all customers continue to get exceptional value from brightwheel and stay customers for a long time. Own adoption and renewal goals for a portfolio of high-value customers. Call, zoom, email and text our current custom...

Associate Consulting Engineer- Customer Experience at CDW Careers

Cdw

Remote

Pre-Sales listen and observe sales activities, maintain professional demeanor in client and vendor interactions, understand the customer needs, asks appropriate questions. Provide in-depth technical expertise on specific platfor...

Senior Director - Customer Experience Technology - CPaaS, API & GenAI - Remote USA

Gartner

Remote - Texas, United States

You are a team player who values expert insights, bold ideas and intellectual courage. You are always learning and looking to discover whats next in technology. You pursue personal excellence through team collaboration and consen...

Non-Acute Customer Service Specialist (Hybrid)

Mckesson Corporation

Louisiana, United States

United States, Tennessee, La Vergne

Assist customers with their product orders, answering questions and providing prompt resolution to any potential concerns. Answers incoming customer calls, keys orders into computer system, reviews order with customer to ensure ac...

Customer Service Specialist

Mckesson Corporation

Louisiana, United States

United States, Tennessee, La Vergne

Assist customers with their product orders, answering questions and providing prompt resolution to any potential concerns. Answers incoming customer calls, keys orders into computer system, reviews order with customer to ensure ac...

Team Leader, Customer Experience & Outreach

Crate & Barrel

Texas, United States

Lead designated functional team and manage associate workload as determined in partnership with the Assistant Store Leader. Coach associates on exceptional performance and maintain a strong visible presence in the department/work...

Customer Experience Trainer

Resident Home

Remote

$50,400 - $68,000 a year

Develop, maintain, and improve the Customer Experience training materials, methods, and resources for our Customer Success team in alignment with the needs and objectives of CSAs, Sales Specialists, and Customer Success leadership...

VP of Customer Experience

Skywire Holdings Inc

Remote

$120,000 - $145,000 a year

Strategic Leadership: Develop and execute the strategic vision for GiGstreems Customer experience, driving toward a WOW experience with every interaction. Customer Advocacy: Champion the voice of the customer within the organizat...

Customer Experience Relationship Manager - Non-Commercial Accounts

Tractor Beverages, Inc

Remote

$70,000 - $85,000 a year

Ability to quickly master programs such as Google Workspace, Pipedrive, and Asana. 401(k). 401(k) matching. Dental insurance. Employee assistance program. Flexible spending account. Health insurance. Life insurance. Paid time off....

Customer Experience Manager

Universal Yums

Remote

$76.2K - $96.5K a year

Manage a remote team of customer support specialists. Own all aspects of training, monitoring performance KPIs, and performance management at the individual level. Be a strong customer advocate! Identify patterns or new trends in...

Customer Specialist

Heno

Remote

From $17 an hour

Understanding client issues, including identification of root cause and issue resolution. Exceed customer expectations on response quality, timeliness of responses and overall customer experience. Push creative thinking beyond the...

Customer Experience Concierge, Centurion Lounge – Philadelphia Airport

Amex

Pennsylvania, United States

$20.00 - $22.12 an hour

Welcoming and providing access to our Card Members upon arrival at reception. Being accountable and taking ownership of the customers experience from beginning to end. Creating innovative ways to resolve customers issues or conc...

Customer Specialist I

Dealeron, Inc.

Remote

$37,500 - $66,300 a year

Be an active member of the support team that is tasked aiding in ticket creation, root cause identification, issue resolution, notification of incident reports and demonstrating service delivery best practices with an emphasis on...

Entry-level Customer Experience Representative

Lube-Tech

Minnesota, United States

$34.5K - $43.7K a year

Medical Plan options, including fertility coverage and free mental health and telehealth coverage. Dental, and Vision Insurance. FSA/HSA options. Paid parental leave. Company-provided short-term disability, long-term disability an...

Customer Experience and Logistics Rep

Groome Transportation

The Villages, FL

$46.6K - $59K a year

Assume lead of shift, take report from prior shift focusing on contiguous safe operations. Trip capacity management to increase capacity as demand dictatesOversee that all shuttle trips have adequate staffing scheduled for current...

Customer Experience Associate - Women's Health

Natera

Remote

$19 an hour

Deals directly with internal and external customers via telephone and electronic channels to obtain missing information needed for processing of submitted test samples based on assigned region. Necessary information includes:Patie...