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CUSTOMER SUCCESS ACCOUNT MANAGER

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

CompanyMicrosoft
AddressWashington, DC
CategoryInformation Technology
Date Posted 3 weeks ago See detail

Customer Success Account Manager

Microsoft

Washington, DC

Bachelors Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years Customer Success, solution delivery, practice management, customer-facing consulting, or portfolio management experience. OR Mast...

3 weeks ago seen See more...

Senior-Level Work-From-Home Customer Service Specialist

Contractor In Charge

Austin, TX

High school diploma or equivalent. Typing speed of 50+ WPM along with high-level computer skills. 3+ years of call center experience with high call volume. 3+ years of Customer Service experience in the home service industry (HVAC...

2 weeks ago seen See more...

Customer Success Manager, Mid-Market

Muck Rack

United States

Serve as a primary contact for a portion of Muck Racks mid-market segment to retain and grow a book of business ranging from $1.5 - $1.7 million in annual contract value. Achieve retention and account growth goals (for accounts w...

4 weeks ago seen See more...

Senior Manager, Client Success

Engie

United States

Responsible for leading a Client Success team including Client Representatives, Sr. Client Representatives, Client Operations Specialists, Client Success Associates, and Client Success Managers.. Provides support to direct reports...

3 weeks ago seen See more...

Director Trust and Safety & Customer Success

Gettr Usa

New York, NY

Lead the development and execution of GETTRs Trust & Safety strategy, policy, procedures and processes. Build and lead an impactful Trust & Safety team, including moderation, escalation, investigations, fraud monitoring, and lega...

4 weeks ago seen See more...

Moody's RMS Graduate Program 2024 - Customer Success

Moody's

Hoboken, NJ

Graduate & Interns. Waterfront Corporate Center Building II, 121 River Street, 12th Floor, Hoboken, New Jersey, 07030, US. Model specialists who guide clients in their effective use of our evolving climate and catastrophe models a...

4 weeks ago seen See more...

Customer Success Analyst

Catalant

Boston, MA

Support Customer Success Managers and Associates with project matching and delivery. Use Catalant's platform to match consultants with projects. Source and screen consultants to assess fit for different projects posted to the plat...

a month ago seen See more...

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

a month ago seen See more...

SAP Procurement Customer Success Partner - South Region

Sap

Plano, TX

Develop and implement account strategies and implementation plans for feature and nurture customers that further expand customer external labor programs and identify new business opportunities within assigned accounts. These pla...

a month ago seen See more...

Senior Customer Experience Lead

Intuit

Mountain View, CA

Required Visa Status:CitizenGCUS CitizenStudent VisaH1BCPTOPTH4 Spouse of H1BGC Green CardEmployment Type:Full TimePart TimePermanentIndependent - 1099Contract W2C2H IndependentC2H W2Contract Corp 2 CorpContract to Hire Corp...

a month ago seen See more...

Enterprise Customer Success Manager

Muck Rack

United States

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

a month ago seen See more...

Senior Customer Engineer

Orion Global Managed Services Us Inc

Morrisville, NC

Possess a wide range of technical skills including client, server, software deployment, audio-visual, email & application knowledge. Troubleshooting and resolving hardware, O/S, audio-visual, and software issues. HP Desktop & Lapt...

a month ago seen See more...

Customer Success Manager

Ains Llc Dba Opexus

Washington, DC

$96k-129k (estimate)

Identify, document and deliver desired client business outcomes in a Success Plan. Ensure the satisfaction and success of your client portfolio as measured via NPS and retention rates. Build partnerships with client stakeholders a...

a month ago seen See more...

Customer Success Manager

Lightforce Orthodontics

Denver, CO

Bachelors Degree or higher required 5+ years of experience in a sales or Customer Success role Availability to travel within the US up to 50% of the time Experience in the orthodontics industry, dental, medical devices, or B2B St...

a month ago seen See more...

Customer Success Manager, Utilities - Field Service Management

Ifs

Itasca, IL

Streamline the interaction between the customer and IFS aligned with a tailored customer journey to leverage a value-added customer experience across all moments that matter. Be the Voice of the customer (VoC) encompasses the gath...

a month ago seen See more...

Customer Success Manager

Proaction International, Inc.

Chicago, IL

Develop and maintain strong relationships with clients to understand their needs, objectives, and challenges. Serve as the primary point of contact for assigned clients, ensuring timely and effective communication and resolution o...

a month ago seen See more...

Senior Customer Service Representative-AHN

Highmark Health

Remote - Pennsylvania, United States

Resolves customer inquiries and complaints via written, telephonic, or face-to-face communication in a timely and accurate manner. Inquiries could be any of the following: paper requisition entry into the MMIS, requisition status...

a month ago seen See more...

Director of Customer Success

Siena Ai

Sylvania, PA

Implement strategies that ensures our customers derive maximum value from our AI platform, focusing on adoption, satisfaction, and retention. Design and implement onboarding processes, ensuring customers experience quick value rea...

a month ago seen See more...

Customer Success Manager, Life Science Partners

Truveta

Seattle, WA

Support a portfolio of Truveta customer relationships across a range of research needs. This includes but is not limited to: new customer onboarding, ongoing customer education and training, and responding to ad-hoc customer reque...

a month ago seen See more...

Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

a month ago seen See more...

Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

a month ago seen See more...

Customer Success Manager - Healthcare (US Remote)

Iron Mountain

Sylvania, PA

Build and maintains customer relationships to understand the organizational business objectives and goals. Partner with key customer decision maker(s) to structure partnership (s) strategy as it relates to customer requirements (n...

a month ago seen See more...

Customer Success Professional

Lumen Technologies

Remote - United States

Implement Customer Success plans using standardized journey templates to set customer expectations and ensure they are prepared for key milestones through the lifecycle (Get, Use, Pay & Renew), reinforce ecosystem hand-offs, and e...

a month ago seen See more...

Customer Success Manager

Bluesight

United States

Develop Healthcare Executive Relationships and Present Executive Business Reviews (EBRs). Build trusted relationships with healthcare executives and key stakeholders within the customer organizations to understand their strategic...

a month ago seen See more...

Vice President Customer Success

Everspring Inc

Chicago, IL

$113K - $143K a year

Is an enthusiastic self-starter with strong leadership skills, who enjoys fast-paced environment, and is a consensus builder internally and externally. Has demonstrated success managing client relationships in complex technology a...

2 months ago seen See more...

Customer Success Manager (Energy Efficiency - Remote)

Bidgely Inc.

Los Altos, CA

$85,000 - $120,000 a year

Serve as the primary point of contact for clients participating in Energy Efficiency programs. Build and maintain strong, long-lasting relationships with clients, understanding their needs and challenges. Regularly communicate wit...

2 months ago seen See more...

Customer Success Manager

Leap Llc

Columbia, MD

$68.4K - $86.6K a year

Build and maintain strong relationships with assigned customers in our emerging (SMB) business sector, serving as their primary point of contact and advocate within the company. Understand customers' business goals, challenges, an...

2 months ago seen See more...

Customer Success Manager

Ford Motor Company

Dearborn, MI

$112K - $141K a year

A minimum of 4 years of work experience in a customer-facing role, going above and beyond to ensure the customers needs are met Outstanding follow-up and follow-through to ensure customers success and a positive outcome Experien...

2 months ago seen See more...

Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

2 months ago seen See more...

Customer Success Business Partner

Anaplan

Minneapolis, MN

$75.2K - $95.2K a year

Handle a portfolio of customers with a key strive to improve the customer's ROI and secure contract renewal. Be the primary Anaplan point of contact and customer-trusted adviser during the customer life cycle. Work as part of an a...

2 months ago seen See more...

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