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CONTACT CENTER OPERATIONS QUALITY ASSURANCE (QA) SPECIALIST - NATIONAL REMOTE

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

CompanyOptum
AddressDallas, TX
CategoryManufacturing
Salary$19.47 - $38.08 an hour
Job typeFull-time
Date Posted 4 weeks ago See detail

Contact Center Operations Quality Assurance (QA) Specialist - National Remote

Optum

Dallas, TX

$19.47 - $38.08 an hour

All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.. Conduct call monitoring and/or Audit the Auditor evaluations against defined quality scorecards. Provide concise written analysis of the in...

4 weeks ago seen See more...

Contact Center Operations and Safety Analyst

General Motors

Warren, MI

This role is categorized as hybrid. This means the successful candidate is expected to report to GM Global Technical Center- 700 Buildingthree times per week, at minimum . This Job is not eligible for relocation benefits . Establ...

a month ago seen See more...

Operations Center Contact Agent

Cleanleaf Energy, Llc

Irving, TX

Demonstrate integrity, strong initiative, work ethic, as well as a focus on safety and quality of work on a continuous basis. Coordinate with Regional Managers on communications with customers regarding site responses and issues ....

7 days ago seen See more...

Distribution Center Operations Manager in Portland, OR at American Tire Distributors New

Atd

Portland, OR

Provide leadership and manage the day-to-day activities for warehouse associates and/or delivery associates assigned to different shifts. Provide spark/ignite onboarding and training for employees; coach, motivate, and evaluate em...

48 minutes ago seen See more...

Senior Operations Contact Center Engineer

Koin

Tualatin, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

2 weeks ago seen See more...

Data Center Operations Technician (Ops 24x7) New

Caci

Springfield, VA

TS/SCI clearance. Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. 2+ years of...

3 hours ago seen See more...

Senior Operations Contact Center Engineer

Koin

Newberg, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

3 weeks ago seen See more...

Senior Operations Contact Center Engineer

Koin

Gresham, OR

Support and troubleshoot Contact Center technologies which include Call Recording/Transcription Applications, Inbound/Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys...

3 weeks ago seen See more...

Epiq Dublin OH Contact Center Agent New

Adecco

Dublin, OH

$18.00/Week

At least 6 months to 1 year of call center experience. High school diploma or equivalent. Exceptional verbal and written communication skills. Ability to effectively communicate with co-workers, peers, and management through w...

11 hours ago seen See more...

Sr. Director Analyst, Contact Center as a Service Technology (Remote-US) New

Gartner

Remote - United States

Deliver high-quality actionable advice to an executive client audience through a variety of media. . Write evidence-based content that is clear and actionable. . Create and deliver presentations for webinars and other client-faci...

23 hours ago seen See more...

HR Services - Bilingual Contact Center Associate (Remote)

Home Depot Thd

Atlanta, GA

Typically requires overnight travel less than 10% of the time. Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift ligh...

yesterday seen See more...

Global Contact Center Operational Excellence Lead

Biospace

Cambridge, MA

Develop and execute the Contact Center Operational strategyacross all customer contact channels, including medical, commercial, clinical, and general inquiries, while ensuring consistency and efficiency in processes and practices...

yesterday seen See more...

Call Center Operator - Sports Betting

Intralot, Inc.

Duluth, GA

High school diploma or equivalent training and experience. 3 years customer service experience, preferably in a technical Call Center environment. Call tracking system experience. Outstanding verbal communication skills and a posi...

2 days ago seen See more...

Call Center Operator

Dc09, Llc

Duluth, GA

High school diploma or equivalent training and experience. One (1) year prior related customer service experience, preferably in a technical Call Center environment. Call tracking system experience preferred. Knowledge of tracking...

2 days ago seen See more...

Security HQ Command Center Operators

Security Usa Inc

New York, NY

Potential candidates must be able to multi-task, have very good communication skills, be detail oriented, highly organized and can be a problem solver.The Security Command Center Operators must be flexible with their working hours...

2 days ago seen See more...

Contact Center Representative

Seattle Credit Union

Seattle, WA

Responsible for answering incoming calls promptly and in a friendly and courteous manner. Leading with technology-based solutions and education to promote self-service. Processes member transactions with accuracy and efficiency. P...

2 days ago seen See more...

Center Freight Operations Sup II New

United Parcel Service

Romulus, MI

If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.Were one of the worlds largest providers of transportation and logistics services. Our...

2 hours ago seen See more...

Operating Room Nurse - PRN - Surgery Center New

Willis Surgicenter

Willis, TX

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation....

10 hours ago seen See more...

Supervisor, Service Reliability - Live Operations, Riot Operations Center

Riot Games

United States

Ensure that your direct reports are meeting both team and individual goals. Be a point of contact for the Riot Operations Center in your region. Maintain performance of the team through hiring, training, assigning and evaluating w...

24 hours ago seen See more...

Center Operations Specialist

United Service Organizations

Orlando, FL

paid time off, tuition reimbursement, 401(k)

The USO is a Certified Great Place to Work 2023-2024. 93% feel good about the ways we contribute to the community. 93% are proud to tell others they work here. 88% feel their work has special meaning: this is not "just a job.". 89...

2 days ago seen See more...

contact center specialist.

Spherion

Temple, TX

$17.00 per hour

Perks and BenefitsStable schedule Monday - Friday 8AM-5PMPay rate of $17 per hour ... Opportunity for career growth.Temporary position with the opportunity to convert to permanentResponsibilities:Handle incoming calls professional...

3 days ago seen See more...

Senior Manager Distribution Center Operations - Now Hiring

Ashley Furniture

Wisconsin, United States

Bachelors degree in business or related field or equivalent work experience, Required. 10 years in a distribution or manufacturing role, Required. Supervisory/Management Experience. Obtain Powered Industrial Vehicle license. Lean...

4 days ago seen See more...

Customer Service Associate (Customer Contact Center - Remote Opportunity)

Nestl Health Science

New York, NY

High School Diploma or GED required; Bachelors degree preferred. 1+ years of Customer Service experience required. Current or prior professional Customer Service experience working within a call center or contact environment is h...

4 days ago seen See more...

Manager, Bank Sales and Service Contact Center

Usaa

San Antonio, TX

Handle the daily operations and performance of a Bank Sales and Service Contact Center team. Deliver expert-level knowledge of Banking products and/or processes to include applicable laws, rules, and regulations. Resolve member is...

4 days ago seen See more...

Security Dispatcher / CCTV Command Center Operator

Global Asset Security

Roswell, GA

Respond to alarms in a timely manner. Adjust patrols according to events and traffic patterns. The GAS CC operator is responsible for answering routine and emergency calls, monitoring alarms and video equipment including fire alar...

4 days ago seen See more...

Security Command Center Operator - Hiring Now!

Securitas

Seattle, WA

Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options. Sick Days - 1 hour accrued every 30 hours worked. Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a mini...

4 days ago seen See more...

Command Center Operator -Emergency Security Dispatcher

Gardaworld Security Services U.s.

Dover, FL

Monitor CCTV and access control systems for a network of facilities across North America.. Verify security related alarms; dispatch first responders and provide situation updates to security staff.. Maintain knowledge of the loc...

4 days ago seen See more...

Data Center Operations - Data & Analytics Manager

Kzgunea

Missouri, United States

$76,952.08 - $92,673.48 a year

401(k). Dental insurance. Health insurance. Housing allowance. Paid housing. Monthly bonus. 2 years. 3 years. 8 hour shift. St. Louis, MO: Relocate before starting work (Required)....

4 days ago seen See more...

Banking Center Operations Manager

Texas Regional Bank

Fredericksburg, TX

High School Diploma or GED required; Bachelors Degree in business (preferred) or equivalent work experience. At least six (6) months of cash handling experience. Ability to type, use a computer efficiently, and use a 10-key calcu...

5 days ago seen See more...

Senior Manager Distribution Center Operations

Ashley Furniture

Whitehall, WI

Bachelors degree in business or related field or equivalent work experience, Required. 10 years in a distribution or manufacturing role, Required. Supervisory/Management Experience. Obtain Powered Industrial Vehicle license. Lean...

5 days ago seen See more...

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What should I search to find Contact Center Operations jobs?

People who searched for Contact Center Operations jobs also searched for Operations Associate, Operations Technical Analyst, People Operations Generalist, Utility Operator, Branch Operations Manager, Court Operations Associate, Call Center Customer Experience, Development Operations, Facility Operator, Machine Operator Production, Laboratory Operations Manager, Partner Operations Manager, Scheduling Operations Officer, Machine Line Operator, Network Operations Center Technician, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

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What are the top cities open Contact Center Operations jobs?

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